Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Trustworthy and compassionate  public service professional. Dedicated and quick to learn and works well in stressful situations. Looking to meld a great education with the experience of working for an organization committed to serving people. Highly motivated and skilled,graciously handles and resolves challenging client issues. Driven to consistently deliver exceptional client support. Expert Worker extensively trained in crisis management and interventions. Seeking a role facilitating healing for child abuse victims and their families. Management professional successful in developing, implementing and managing youth education and support programs. Strong yet flexible leadership style that is adaptable to the changing demands of social services agencies. Enthusiastic Volunteer with homeless outreach experience. Smart and capable with a compassionate heart.

  • Office administration
  • Customer service
  • Leadership
  • Event organization
  • Teamwork and collaboration
  • Interdepartmental coordination
  • Knowledgeable in CMS/CWS
  • Knowledgeable in Foster Focus
  • Natural leader
  • Exceptional time management skills
  • Office administration
  • Customer service
  • Leadership
  • Event organization
  • Teamwork and collaboration
Work History
Foster Youth Manager , 01/2019 to Current
PanjivaVirtual, MT,

Foster Youth Manager

● Management of Foster Focus

○ Training Districts on Foster Focus

○ Provide technical assistance to districts

● Facilitate District attendance to CFT

● Attend Foster Youth Council Meetings

● Foster Youth Records ○ School attendance, health records, IEPs, 504s, birth certificates, notes from administrators, AB167 (graduation), educational plans, disciplinary actions

○ Confirm accuracy of records - educational rights holder, address, social worker, attorney

○ Follow up with school information for FY liaison

■ Email and/or phone ● Enter information into FF

○ Maintain records for all out of county and in county FY

■ Communicate regularly with FY Liaison and FY Coordinator

■ Confer with SW to identify needed information and update Foster Focus accordingly

○ Track special occasions for FY and specialized needs and identify resources (i.e., prom dresses, books for college, graduations, etc.) and communicate those events to liaison (district and COE) and COE Coordinator

○ Other duties as assigned

  • Referred families to shelters, legal resources and educational programs.
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
  • Assisted Foster Youth Coordinator with researching grants and grant writing tasks.
  • Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Family Support Aide / Team Lead, 09/2015 to 09/2019
San Luis Obispo County, CaSan Luis Obispo, CA,
  • Referred families to shelters, legal resources, and educational programs.
  • Connected families with resources when children were identified as needing further assessment.
  • Referred residents and families to community resources to improve well-being and quality of life.
  • Educated families and community members about domestic violence, including its impact on children.
  • Collected and interpreted key metrics to determine which programs met desired outcomes and which ones required further streamlining to be successful.
  • Recruited new members through attendance at community events, promotional materials, and other methods.
  • Set goals with clients related to employment and financial planning and worked with them to track progress.
  • Referred clients to appropriate team members, community agencies, and organizations to meet treatment needs.
  • Worked with senior case managers to coordinate team development activities and training.
  • Hired, trained, and supervised a team of Four.
  • Intervened in crisis situations to protect residents and others.
  • Gathered data, analyzed it, and compiled it into reports distributed to the appropriate personnel.
  • Worked with leadership staff and special committees to define volunteer mission and set standards.
  • Directed client service with an emphasis on reducing dependency on public assistance and increasing client self-sufficiency.
  • Attended community service project-related professional conferences and meetings each month.
  • Communicated with individuals of all ethnic and cultural backgrounds on a daily basis.
  • Gathered and analyzed cultural, educational, social, and demographic data about the community to guide local program development.
  • Brokedown and evaluated user problems, using test scripts, personal expertise, and probing questions.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Used Excel to create updated tracking documents.
Student Worker, 08/2018 to 12/2018
Columbia CollegeCity, STATE,
  • Assisted several instructors with planning and organization of school events.
  • Provided clerical support to students.
  • Restocked supplies in a neat and easily-accessible fashion.
  • Managed events and projects for Columbia college.
  • Greeted incoming office visitors, answered questions and directed individuals to office locations.
  • Volunteered with groups and organizations to help make measurable differences for program recipients.
IHSS Caregiver, 01/2007 to 06/2015
In Home ServicesCity, STATE,
  • Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care. 
  • Developed rapport with patients to create a safe and trusting environment for care.
  • Worked to improve and enhance patient lives through effective and compassionate care.
  • Investigated and reported issues relating to patient care or conditions that might hinder patient well-being.
  • Maintained frequent supervision of residents who are unable to call for assistance.
  • Assisted residents in preparing for activity and social programs.
  • Supervised daily activities and provided assistance when needed.
  • Changed bed linens and ensured resident comfort.
  • Changed dressings, bandages and binders, as instructed, to maintain proper healing and sanitary measures.
  • Maintained a clean, safe and well-organized patient environment.
  • Checked and recorded vital signs, noting any significant changes and assisted nurses with treatment.
  • Ensured the dignity of the dying patient and his or her family members at all times. 
  • Completed clinical rotations in Geriatrics.
Associate of Science: Sociology, Expected in 04/2021
Columbia College - Sonora, CA
  • Awarded President's list

  • Member of Phi tai Kapa
  • Graduated with 3.98 GPA
High School Diploma: , Expected in 2006
Red Bluff High School - Red Bluff, CA
  • Graduated with 4.0 GPA
  • Supervised team of Four staff members.

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School Attended

  • Columbia College
  • Red Bluff High School

Job Titles Held:

  • Foster Youth Manager
  • Family Support Aide / Team Lead
  • Student Worker
  • IHSS Caregiver


  • Associate of Science
  • High School Diploma

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