Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
Professional Summary
Insightful Manager with experience directing and improving Operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, and regulatory requirements of Automotive/Part Manufacturing. Talented leader with analytical approach to business planning and day-to-day problem-solving.
  • Workflow planning
  • Employee relations and conflict resolution
  • Budgeting and forecasting
  • Policies and Procedures Implementation
  • Cost Reduction Strategies
  • Expense reports
  • Startups and turnarounds background
  • Negotiation
  • Performance Evaluations
  • Distribution center management
  • Customer relations specialist
  • Project Management
  • Data Analysis
  • Lean manufacturing and quality systems
  • Project planning and development
  • Operations management
  • Automotive, Project Management
  • Budgeting, Project planning
  • Conflict resolution, Protocols
  • Continuous improvement, Quality
  • Cost Reduction, Quality control
  • Counseling, Receiving
  • Customer relations, Safety
  • Data Analysis, Scheduling
  • Delivery, Shipping
  • Dispatching, S 5
  • Employee relations, Workflow
  • Engineer
  • Forecasting
  • Forklift
  • Inventory
  • Leadership
  • Materials
  • Meetings
  • Negotiation
  • Operations management
  • Organizational skills
  • Peak
  • Personnel
  • Policies
Work History
Forklift Truck Operator, 06/2020 to Current
Quad/Graphics, Inc.Greenville, MI,
  • Ensure that multiple automotive parts are delivered and loaded onto assembly line locations.
  • Removing empty racks and empty bins from assembly line.
  • Staging automotive component parts in assigned designated line side locations.
  • Working with various departments on meeting return schedule of empty racks and bins to suppliers.
  • Complied with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
  • Completed daily forklift safety checklists.
Warehouse Operations Supervisor, 09/2015 to 06/2020
FlexeSan Francisco, CA,
  • Managed over $9 million in inventory and 35 employees in 160,000 square-foot warehouse.
  • Oversaw all aspects of logistical operations including truckload planning, shipping/ receiving, picking/ packing, scheduling, dispatching and accurate recordkeeping.
  • Established procedures for verification of incoming and out-going shipments, handling, and disposition of materials, and keeping warehouse inventory current.
  • Calculated labor and equipment requirements and production specifications, using standard formulas.
  • Conducted inventory audits with 99% accuracy following company procedures.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Drove personnel performance by appraising job results, counseling personnel on needed improvements and disciplining substandard conduct.
  • Minimized employee turnover through improved standard operating procedure, performance standards, and employee evaluations.
  • Implemented Global KPI's for warehouse to track continual improvement and ensure company goals are realized.
Production Supervisor, 01/2012 to 09/2015
Cabot CorporationHouston, TX,
  • Supervise up to 3 production lines and 30 team members in T8 Fluorescent Lamp part of plant.
  • Enforce culture of lean manufacturing and continuous improvement while providing operational leadership.
  • Collaborate with engineering team to adjust and modify production equipment.
  • Optimize scheduling based on deep expertise of machine capacities and equipment.
  • Train, develop, and counsel employees to develop high performing team.
  • Directed all production phases from initial estimate to final quality check and delivery.
  • Planned, organized, and managed operations, including ordering materials and supplies, workflow management and timely production.
Production Supervisor, 12/2009 to 01/2012
Cabot CorporationNashville, TN,
  • Supervised 20 team members in 8 production equipment areas.
  • Mastered intricacies of process flow within each department.
  • Organized, prioritized, and managed plant maintenance projects to keep facility safe, efficient, and clean.
  • Lead regular stand-up meetings, events, and continuous improvement projects with measurable goals.
  • Worked with engineer in development and testing prototype equipment.
  • Supervise and developed plant's 5s.
  • Transformed work area by increasing production, reducing turnover, eliminating waste, and enhancing quality.
  • Set up, adjusted, and maintained machines to operate at peak levels and meet challenging demands.
  • Developed and implemented significant process improvements to enhance department quality and throughput.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
Associate of Science: Police Administration, Expected in 05/1987
Eastern Kentucky University - Richmond, KY
  • Part of the Management Team to launch the inaugural North American Seating Suppliers for the Toyota Lexus.
  • Supervised 35 team members of global distribution warehouse supplying seating for Toyota Lexus Tier 1 and Tier 2.
  • Supervised 70 team members for a Toyota Recall Project.
  • Utilizes Hoshin, Kaizen projects and FMDS to communicate the organization's results.
  • Reduced shipping operating expenses by 35%, while maintaining shipping volume and accuracy.
  • Part of the Management and Corporate Safety that developed forklift training program.
  • Minimized employee turnover through improved standard operating procedure, performance standards, and employee evaluations.
  • Spearheaded a Safety Committee that was successful in eliminating work related injuries and workman compensation claims.
  • Increased employee retention by 40% by establishing an effective mentorship and orientation program.
  • Supervisor Safety Program.
  • Sherpa Coaching.
  • Internal ISO Auditor.
  • TS16949 Manual and System Auditor.

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School Attended

  • Eastern Kentucky University

Job Titles Held:

  • Forklift Truck Operator
  • Warehouse Operations Supervisor
  • Production Supervisor
  • Production Supervisor


  • Associate of Science

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