Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Vigilant Forklift Operator familiar with operations and maintenance. Skilled at efficiently moving materials across areas to help teams meet demanding objectives. Conversational Language abilities paired with Number+ years of experience.

Hardworking Forklift Operator with advanced mechanical aptitude and problem solving skills. Efficient and organized worker possessing strong work ethic and drive to exceed goals. Certified in Area of certification paired with Number years of hands-on experience handling warehouse duties.

Capable Tractor Operator with Number years of experience in Type of work. Followed directions efficiently with no supervision. Successful at reading maps and comprehensive Type of tractor maintenance.

Dependable Job Title with history facilitating productivity and accuracy for on-time delivery. Well versed in operation and maintenance of industry-standard equipment.

  • Pallet Disassembly and Assembly
  • Operation Monitoring
  • Skid, Platform and Car Emptying
  • Pallet Construction
  • Physical Strength and Stamina
  • Maintenance and Repair
  • Spatial Orientation
  • Waste Prevention
  • Material Handling
  • Forklift Operator Certification
  • Delivery Information Verification
  • Fast Reaction Time
  • Rate Control
  • Problem Anticipation and Resolution
  • Equipment Inspection
  • Lift Equipment Operation
  • Inventory Counts
  • RFID Readers
  • Customer Order Fulfillment
  • Productivity Logs
  • Supply Pulling
  • Daily Log Updates
  • Computer Terminal Operations
  • Battery Recharging
  • Operations Analysis
  • Technology Design
  • Flatbed Trailer Load Security
  • Microsoft Excel
Work History
07/2013 to Current Forklift Operator Cox Auto Inc | El Paso, TX,
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Removed orders from storage, wrapped and staged for shipments.
  • Updated daily logs with production data such as weights, destinations and delivery times to keep management current on team activities.
  • Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Unloaded materials and goods at designated locations for best project availability.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Received cargo by lifting and moving it using hand trucks and pallet jacks.
  • Completed inventory cycle counts and documented information in Type reports.
  • Prevented waste when transferring materials between transport containers and processing equipment.
  • Operated all loaders, Type and Type equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Monitored production schedule to keep proper amount of inventory on hand.
  • Communicated with floor managers to determine merchandise placement.
  • Updated Software tracking systems to document movements and determine proper area for storage.
  • Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
  • Packed items into appropriate containers for shipment.
03/2021 to 09/2021 Customer Service Representative Fidelity Investments | Lakewood, CA,
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Answered product and service questions, suggesting other offerings to attract potential customers.
  • Recommended products to customers, thoroughly explaining details.
  • Collected and analyzed customer information to prepare product or service reports.
  • Updated account information to maintain customer records.
  • Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Responded to customer requests for products, services and company information.
  • Welcomed, greeted and assisted guests in high-traffic store, generating $Amount of dollars in business.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Processed Number invoices each weeks and mailed documentation to clients.
  • Facilitated Type orders and completed accurate to meet aggressive deadlines.
  • Reduced process inconsistencies and effectively trained team members on best practices and protocols.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Entered orders into Type computer database system.
  • Responded proactively and positively to rapid change.
  • Effectively communicated with customers about account changes, new Type products or services and potential Type upgrades.
  • Improved overall efficiency Number% by anticipating needs and providing outstanding support.
  • Increased efficiency and performance by monitoring team member productivity and providing feedback.
  • Delivered prompt service to prioritize customer needs.
  • Validated Type and Type paperwork to boost Area of expertise efficiency.
  • Resolved Type issues over phone with Number customers daily.
  • Cross-trained and backed up other customer service managers.
  • Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
12/2018 to 07/2020 Machine Operator Economy Forms Corp | Conley, GA,
  • Calibrated, tested and adjusted machine settings or controls in preparation for production operations.
  • Followed tooling instructions and product specifications to determine and implement operational sequences.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Set up and operated various machine tools and jigs to produce precision parts.
  • Set accurate feed rates and trimming protocols to maintain efficient production and meet schedule demands.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Maintained equipment performance by lubricating and cleaning components.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Complied with company and OSHA safety rules and regulations.
  • Inspected finished products for quality and adherence to customer specifications.
  • Maintained organized work area by cleaning and removing hazards.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Reviewed production schedules and streamlined processes.
Expected in 05/2009 High School Diploma | General Studies Walter H Dyett , 555 E 51st, GPA:

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Resume Overview

School Attended

  • Walter H Dyett

Job Titles Held:

  • Forklift Operator
  • Customer Service Representative
  • Machine Operator


  • High School Diploma

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