Forklift Operator Resume Example
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FORKLIFT OPERATOR
Professional Summary
Skilled Retail Sales professional with 13 years of experience in multiple environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.
Skills
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Work History
Forklift Operator, 03/2020 to 09/2020
The Kraft Heinz Company – Escalon , CA
The Kraft Heinz Company – Escalon , CA
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Transported inventory items to appropriate locations.
- Checked items against documentation for accuracy.
- Operated equipment while observing standard safety procedures.
- Verified functionality of forklifts through performance of preventative maintenance and effective troubleshooting of malfunctions.
- Unloaded and stacked materials by raising and lowering lifting devices.
- Transported goods between warehouse locations according to shipment and storage needs.
- Loaded transfer truck with front end loader.
- Operated all loaders, forklift and dual fork equipment safely and efficiently to prevent damage to items and avoid injuries.
- Completed daily forklift safety checklists.
- Packed items into appropriate containers for shipment.
Sales Associate, 10/2014 to Current
Cox Communications Inc – Junction City , KS
Cox Communications Inc – Junction City , KS
- Cut meats to customer specifications and answered questions about specialty products.
- Performed meat inspections and ensured proper temperature environment.
- Increased seafood sales by educating customers on preparation and overall choices.
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Investigated and resolved customer complaints to foster satisfaction.
Associate, 09/2007 to 09/2014
Hogan Lovells – Houston , TX
Hogan Lovells – Houston , TX
- Cashier
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Reviewed and resolved differences between accounting information and cash drawer
- Counted cash in register drawer at beginning and end of shift
- Processed POS transactions, including checks, cash and credit purchases or refunds
- Checked prices for customers and processed items sold by scanning barcodes
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Educated customers on promotions to enhance sales
- Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
- Unload Associate
- Collaborated with managers to effectively cut down on defective items in storage and in shipments
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
- Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
- Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
- Checked packages and merchandise for damage and quickly notified vendors to request replacements
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
- Blocked and faced products on displays and shelves in accordance with company policy
- Greeted customers and directed to requested products
- Removed all debris and packaging from boxes and separated for recycling or disposal
- Stocked shelves and brought merchandise to others to be worked
- Unload Supervisor
- Supervised site investigations, reported issues and escalated those that required further assistance
- Assigned tasked and helped with work flow
- Keep track of high end merchandise and securing coming into store
- Directed training and retraining of employees to boost performance and enhance business results
- Maintained store equipment, including computers, printers and fax machines
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers
- Over seen day to day stock room inventory teams to keep inventory accurate counts
- Forklift and other Mechanical Equipment
- Operated forklift to arrange back lot and outside bins multiple hours a day
- Used in door lift to get merchandise down and up from top storage racks
- Used power jacks to move heavy pallets around stock room
- Have experience using Scissor lift to retrieve merchandise from high places and set up hanging displays
- Produce Associate
- Stocked fruits and vegetables and removed old or poor quality products
- Checked product shelves to review for proper price labels and handled price changes when requested by management
- Monitored refrigeration, freezer and cooling areas to ensure proper functioning and reported any issues to supervisor
- Readied items for sales floor stocking by affixing tags and preparing pallets
- Stayed current on available products, store promotions and customer service policies to better assist with any need
- Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
- Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products
- Supported promotional plans by updating signage with price changes
- Assisted customers with price checking and finding requested items in store
- Cleaned shelves and restocked with food and other merchandise when product was running low
- Maintained safe, neat and clean working environment at all times
- Completed prep work on pre-packaged vegetables and fruits
- Received and unloaded new items upon delivery and checked products for damage and order accuracy
- Pleasantly greeted customers and provided prompt and courteous service at all times
- Blocked produce and culled damaged or spoiled pieces
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule
- Operated various types of equipment including balers, power jacks and slicing machines
Education
High School Diploma: 05/2007
American Preparatory Academy High School - City
American Preparatory Academy High School - City
References
Viva department manager 1-210-382-3094
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Resume Overview
School Attended
- American Preparatory Academy High School
Job Titles Held:
- Forklift Operator
- Sales Associate
- Associate
Degrees
- High School Diploma : 05/2007
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