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Forklift Operator Resume Example

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FORKLIFT OPERATOR
Professional Summary

Skilled Retail Sales professional with 13 years of experience in multiple environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by effectively handling customer requests, needs and problems.

Skills
  • Merchandising expertise
  • Problem-solving skills
  • Adapt to diverse groups
  • Excellent people skills
  • Flexible schedule
  • Cash register operation
  • Exceptional customer service
  • Loss prevention
  • Communication skills
  • Heavy equipment operations
  • Safe driver
  • Forklift operation
  • CPR training
  • General laborer
Work History
Forklift Operator, 03/2020 to 09/2020
Ryder – Green Bay, WI
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Transported inventory items to appropriate locations.
  • Checked items against documentation for accuracy.
  • Operated equipment while observing standard safety procedures.
  • Verified functionality of forklifts through performance of preventative maintenance and effective troubleshooting of malfunctions.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Loaded transfer truck with front end loader.
  • Operated all loaders, forklift and dual fork equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Completed daily forklift safety checklists.
  • Packed items into appropriate containers for shipment.
Sales Associate, 10/2014 to Current
H.E. Butt Grocery Company – KILLEEN, United States
  • Cut meats to customer specifications and answered questions about specialty products.
  • Performed meat inspections and ensured proper temperature environment.
  • Increased seafood sales by educating customers on preparation and overall choices.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Investigated and resolved customer complaints to foster satisfaction.
Associate, 09/2007 to 09/2014
Walmart – Harker Heights, United States
  • Cashier
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Reviewed and resolved differences between accounting information and cash drawer
  • Counted cash in register drawer at beginning and end of shift
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Checked prices for customers and processed items sold by scanning barcodes
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Educated customers on promotions to enhance sales
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Unload Associate
  • Collaborated with managers to effectively cut down on defective items in storage and in shipments
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery
  • Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked
  • Checked packages and merchandise for damage and quickly notified vendors to request replacements
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free
  • Blocked and faced products on displays and shelves in accordance with company policy
  • Greeted customers and directed to requested products
  • Removed all debris and packaging from boxes and separated for recycling or disposal
  • Stocked shelves and brought merchandise to others to be worked
  • Unload Supervisor
  • Supervised site investigations, reported issues and escalated those that required further assistance
  • Assigned tasked and helped with work flow
  • Keep track of high end merchandise and securing coming into store
  • Directed training and retraining of employees to boost performance and enhance business results
  • Maintained store equipment, including computers, printers and fax machines
  • Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers
  • Over seen day to day stock room inventory teams to keep inventory accurate counts
  • Forklift and other Mechanical Equipment
  • Operated forklift to arrange back lot and outside bins multiple hours a day
  • Used in door lift to get merchandise down and up from top storage racks
  • Used power jacks to move heavy pallets around stock room
  • Have experience using Scissor lift to retrieve merchandise from high places and set up hanging displays
  • Produce Associate
  • Stocked fruits and vegetables and removed old or poor quality products
  • Checked product shelves to review for proper price labels and handled price changes when requested by management
  • Monitored refrigeration, freezer and cooling areas to ensure proper functioning and reported any issues to supervisor
  • Readied items for sales floor stocking by affixing tags and preparing pallets
  • Stayed current on available products, store promotions and customer service policies to better assist with any need
  • Helped customers complete purchases by moving heavy items, collecting payments and bagging purchases
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products
  • Supported promotional plans by updating signage with price changes
  • Assisted customers with price checking and finding requested items in store
  • Cleaned shelves and restocked with food and other merchandise when product was running low
  • Maintained safe, neat and clean working environment at all times
  • Completed prep work on pre-packaged vegetables and fruits
  • Received and unloaded new items upon delivery and checked products for damage and order accuracy
  • Pleasantly greeted customers and provided prompt and courteous service at all times
  • Blocked produce and culled damaged or spoiled pieces
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule
  • Operated various types of equipment including balers, power jacks and slicing machines
Education
High School Diploma: 05/2007
American Preparatory Academy High School - Killeen, TX
References

Viva department manager 1-210-382-3094

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Resume Overview

Companies Worked For:

  • Ryder
  • H.E. Butt Grocery Company
  • Walmart

School Attended

  • American Preparatory Academy High School

Job Titles Held:

  • Forklift Operator
  • Sales Associate
  • Associate

Degrees

  • High School Diploma : 05/2007

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