Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Hardworking and observant delivery driver with experience operating and maintaining equipment. Dedicated to moving materials to meet challenging demands and promote team productivity.
Skills
- Guest services
- Inventory control procedures
- Merchandising expertise
- Loss prevention
- Cash register operations
- Product promotions
Education and Training
Muskegon High School Muskegon, MI Expected in 05/2003 ā ā High School Diploma : - :
Experience
Performance Food Group - Forklift Operator
Bakersfield, CA, 12/2020 - Current
Bakersfield, CA, 12/2020 - Current
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Consistently met deadlines for loading trailers to meet departure deadlines.
- Divided and sorted product shipments received using account information and shipping labels.
- Documented all tally sheets, slot changes, shuttle transfers and other paperwork.
- Maintained current forklift training and certification as required by company policies.
Bridgestone Corporation - Delivery Driver
Winter Garden, FL, 04/2017 - 04/2020
Winter Garden, FL, 04/2017 - 04/2020
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Consistently met deadlines for loading trailers to meet departure deadlines.
- Divided and sorted product shipments received using account information and shipping labels.
- Documented all tally sheets, slot changes, shuttle transfers and other paperwork.
- Maintained current forklift training and certification as required by company policies.
- Transported material to correct locations and documented inventory changes.
- Estimated weights, heights and centers of balance to make precise placements.
- Weighed materials and recorded weights on tags, labels and production schedules.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Examined empty pallets for damage and moved pallets to proper storage areas.
- Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
- Picked up warehouse debris and deposited waste into appropriate piles and stacked baled trash.
- Inspected lifts before use to prevent damage to goods.
- Noted and recorded receipt of materials on drivers' paperwork.
- Immediately reported any safety and quality issues to management.
- Logged weight and destination production data in detailed daily logs for management review.
- Tied and secured loads to prevent shifting or damage to items.
- Ran automatic packaging machines to process waste and prepare shipments.
- Loaded, unloaded, transported and stacked materials through careful operation of various warehouse equipment, including forklift, pallet jack and rf scanner machines.
- Secured loads on pallets to minimize damage and worker injuries.
- Positioned lifting devices around loaded pallets, skids and boxes to secure materials for transport to designated areas.
- Visually assessed materials for conformance to quality standards and shipping orders, removing nonconforming products and reporting for further action.
- Followed maps and GPS systems to complete tasks efficiently.
- Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
Horizon Global Corporation - Warehouse Associate
Plymouth, MI, 05/2014 - 09/2016
Plymouth, MI, 05/2014 - 09/2016
- Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
- Used pallet jacks to move items to and from different warehouse locations.
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
- Employed first-in first-out protocols to reduce waste.
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Complied with all local, state and federal requirements involving shipping and handling of hazardous materials.
- Logged unit quantities and entered data into inventory database.
- Inventoried items with daily cycle counts and monthly audits and investigated discrepancies to maximize data accuracy.
- Monitored equipment for signs of mechanical issues and organized repairs to maintain functionality.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Unloaded incoming products off trucks, sorted items in staging area and transported items to final storage locations.
- Managed vendor relationships to support supply chain and maintain product quality.
- Received deliveries, scanned packages and updated orders in internal database.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Unloaded cargo from trucks with mechanized equipment.
- Applied schedule, organizational and routing knowledge to enhance delivery planning.
- Arranged items on store racks and shelves, checking correct location and prices.
- Rotated goods in inventory by following āfirst in, first outā approach to keep shelves organized and well-stocked.
- Identified safety hazards and notified management to determine proper resolution of issues.
- Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
- Planned stock quantities according to marketplace demand and sales forecasts.
- Labeled customer packages to prevent unnecessary delays in loading and shipping of ordered goods.
Bridgestone Corporation - Delivery Driver
Winterville, NC, 08/2010 - 07/2014
Winterville, NC, 08/2010 - 07/2014
- Handled merchandise in accordance with product handling standards.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Located and selected merchandise to verify against delivery sheet specifications.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Notified customers of delays, decreasing calls to support.
- Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
- Satisfied recordkeeping demands with accurate invoicing, shipping paperwork coordination and daily logs outlining field activities.
- Processed payments by accepting cash, checks and credit card payments.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Navigated and operated 24-foot truck to deliver 25 deliveries per day.
- Inspected and maintained gas, oil and water levels as well as tires, lights and brakes.
- Conferred frequently with dispatch to meet delivery schedule targets and incorporate late adjustments.
- Operated and maintained heavy equipment safely, including forklifts, stair climbers and pallet jacks.
- Obtained signatures on all invoices and credits to stay on top of paperwork requirements.
- Directed efficient product loading and checked load balance to prevent on-the-road incidents.
- Answered customer questions regarding shipments.
- Positioned blocks and ties around items to secure cargo during transit.
- Lifted freight and other objects of various shapes, sizes and weights up to 100 pounds.
- Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Reviewed over 100 daily delivery documents and orders and reported any errors found on delivery documents to supervisor.
- Processed shipment documents neatly and efficiently for each load.
- Loaded and unloaded 5 trailers each day.
- Obtained receipts or signatures for delivered goods, collecting payment for services when required.
- Balanced and handled expense accounts for each trip.
- Contacted customers prior to delivery to coordinate delivery times.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Pulled and reviewed 100 daily customer tickets to successfully fulfill orders.
- Exceeded productivity goals by 75% through effective routing and planning.
- Maintained 90 long-term customer accounts worth over $[Amount] through exceptional customer service.
- Presented customers with bills and receipts and collected $15,000 worth of payments for goods delivered.
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Resume Overview
School Attended
- Muskegon High School
Job Titles Held:
- Forklift Operator
- Delivery Driver
- Warehouse Associate
- Delivery Driver
Degrees
- High School Diploma
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