Forklift Operator resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Positive and upbeat Customer Service Specialist bringing 4 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.

Energetic and reliable,well-trained and excelling in high-end merchandise environments. Proven performer able to leverage superior communication and relationship-building strengths to increase and retain long-term customers.

  • Sustainable business models
  • Tank Vehicle Endorsements
  • Certified Pallet Jack Operator
  • Safety awareness
  • Supply chain and inventory management
  • Palletizer
  • Loading and unloading
  • Business problem solutions
  • Process management
  • Materials movement
  • Warehouse best practices
  • RFID systems
  • Basic math aptitude
  • Inventory reporting
  • General construction
  • Material handling
  • Warehouse Management
09/2018 to Current Forklift Operator Lamps Plus | Saint Paul, MN,
  • Maintained current forklift training and certification as required by company policies.
  • Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
  • Documented weight and destination production data in detailed daily logs for management review.
  • Operated with zero safety violations and consistently met deadlines for loading trailers.
  • Moved goods between warehouse locations according to shipment and storage needs.
  • Collaborated with team members to coordinate efficient and accurate movements.
  • Secured loads to prevent shifting or damage to items.
  • Followed duties outlined in daily inbound and outbound schedules.
  • Removed empty pallets, cardboard packing and strapping and deposited items in proper receptacles.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Picked up trash, swept floor and wiped down equipment at the end of each shift.
  • Promoted efficient use of space by packing waste down with bucket.
  • Divided and sorted product shipments received using account information and shipping labels.
  • Demonstrated knowledge of industry best practices and company protocols.
  • Recorded receipt of materials on drivers' paperwork.
  • Acted as spotter to alert forklift driver if products were slipping or falling.
  • Managed warehouse staff to ensure top level productivity and shipment accuracy.
03/2019 to 08/2019 Crew Member Cook Mcdonald's | West Des Moines, IA,
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Set up work stations prior to restaurant opening to improve speed during busy periods.
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Chopped, diced and sliced ingredients for stir-fries, salads and appetizers.
  • Sanitized workstation before and after shift to prevent illness and food contamination.
  • Assisted in preparation of menu items such as steaks, burgers and sandwiches.
  • Safely operated ovens, grills and other kitchen equipment to minimize accidents.
  • Communicated with wait staff regarding special requests, including food allergies and preparation techniques.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
  • Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
  • Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
  • Set up and performed initial prep work for food items such as soups, sauces and salads.
  • Weighed, measured and mixed ingredients to follow recipes and create dishes.
02/2017 to 10/2018 Customer Sales Lead Campbells | West Henrietta, NY,
  • Ding company for DIRECT TV and DISH NETWORK Taught staff how to handle difficult situations with calm and professionalism.
  • Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
  • Delegated tasks to specific employees based on individual knowledge and strengths.
  • Planned and updated work schedules for optimal coverage of expected business needs.
  • Hired, trained, supervised and motivated team of 7 retail professionals to provide knowledgeable and fast service to every guest.
  • Taught junior employees how to meet operational and sales goals with proactive strategies.
  • Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
  • Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
02/2014 to 09/2018 Customer Service Assistant Eastern Metal Supply | Dallas, TX,
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Prepared, completed and processed customer account forms and database changes.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Reviewed account and service histories to identify trends and issues.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Consulted with customers on modern styles and trends.
  • Documented conversations with customers to track requests, problems and solutions.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Enhanced sales by implementing merchandising and promotional improvements.
Education and Training
Expected in Associate of Arts | Psychology Pierce Community College , Woodland Hills, CA GPA:

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Resume Overview

School Attended

  • Pierce Community College

Job Titles Held:

  • Forklift Operator
  • Crew Member Cook
  • Customer Sales Lead
  • Customer Service Assistant


  • Associate of Arts

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