Forklift Operator resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Positive and upbeat Customer Service Specialist bringing 4 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty.
Energetic and reliable,well-trained and excelling in high-end merchandise environments. Proven performer able to leverage superior communication and relationship-building strengths to increase and retain long-term customers.
Skills
Sustainable business models
Tank Vehicle Endorsements
Certified Pallet Jack Operator
Safety awareness
Supply chain and inventory management
Palletizer
Loading and unloading
Business problem solutions
Process management
Materials movement
Warehouse best practices
RFID systems
Basic math aptitude
Inventory reporting
General construction
Material handling
Warehouse Management
Experience
09/2018 to CurrentForklift OperatorLamps Plus | Saint Paul, MN,
Maintained current forklift training and certification as required by company policies.
Identified and troubleshot issues with equipment and completed basic repairs to restore functionality.
Documented weight and destination production data in detailed daily logs for management review.
Operated with zero safety violations and consistently met deadlines for loading trailers.
Moved goods between warehouse locations according to shipment and storage needs.
Collaborated with team members to coordinate efficient and accurate movements.
Secured loads to prevent shifting or damage to items.
Followed duties outlined in daily inbound and outbound schedules.
Removed empty pallets, cardboard packing and strapping and deposited items in proper receptacles.
Estimated weights, heights and centers of balance to make precise placements.
Picked up trash, swept floor and wiped down equipment at the end of each shift.
Promoted efficient use of space by packing waste down with bucket.
Divided and sorted product shipments received using account information and shipping labels.
Demonstrated knowledge of industry best practices and company protocols.
Recorded receipt of materials on drivers' paperwork.
Acted as spotter to alert forklift driver if products were slipping or falling.
Managed warehouse staff to ensure top level productivity and shipment accuracy.
03/2019 to 08/2019Crew Member CookMcdonald's | West Des Moines, IA,
Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
Set up work stations prior to restaurant opening to improve speed during busy periods.
Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
Chopped, diced and sliced ingredients for stir-fries, salads and appetizers.
Sanitized workstation before and after shift to prevent illness and food contamination.
Assisted in preparation of menu items such as steaks, burgers and sandwiches.
Safely operated ovens, grills and other kitchen equipment to minimize accidents.
Communicated with wait staff regarding special requests, including food allergies and preparation techniques.
Operated fryers and grills according to instructions to maintain safety and food quality.
Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
Developed new recipes based on knowledge of consumer tastes, ideal nutritional needs and budgetary considerations.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Weighed, measured and mixed ingredients to follow recipes and create dishes.
02/2017 to 10/2018Customer Sales LeadCampbells | West Henrietta, NY,
Ding company for DIRECT TV and DISH NETWORK Taught staff how to handle difficult situations with calm and professionalism.
Monitored department for signs of theft by customers or employees and implemented corrective actions to prevent recurrence.
Delegated tasks to specific employees based on individual knowledge and strengths.
Planned and updated work schedules for optimal coverage of expected business needs.
Hired, trained, supervised and motivated team of 7 retail professionals to provide knowledgeable and fast service to every guest.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
Continuously audited store operations, slashing inventory shrinkage and reducing cash discrepancies.
02/2014 to 09/2018Customer Service AssistantEastern Metal Supply | Dallas, TX,
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Evaluated customer account information to assess current issues and determine potential solutions.
Prepared, completed and processed customer account forms and database changes.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Reviewed account and service histories to identify trends and issues.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Consulted with customers on modern styles and trends.
Documented conversations with customers to track requests, problems and solutions.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Enhanced sales by implementing merchandising and promotional improvements.
Education and Training
Expected in Associate of Arts | PsychologyPierce Community College , Woodland Hills, CAGPA:
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