Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Enthusiastic equipment operations professional certified in forklifts. OSHA-trained and experienced in a range of settings.

  • Material inventory
  • Equipment operations
  • Safety awareness
  • Shipping operations
  • Basic math aptitude
  • Loading and unloading
  • Certified Pallet Jack Operator
  • Material sourcing and distribution
  • Inventory reporting
  • Warehouse best practices
  • Palletizer
  • Customer service-oriented
  • Manufacturing and warehouse procedures
  • Business ethics
  • Valid Florida driver's license
  • Certified forklift operator
  • RF scanner
  • Staging and sorting
  • Physically fit and agile
  • Inventory control
  • Materials movement
  • Stock allocation
  • RFID systems
  • Supply chain and inventory management
  • Material handling
  • OSHA training
  • Customer-focused
  • Process management
  • Technologically savvy
  • Active listening
  • Problem-solving abilities
  • Shipping and receiving understanding
  • Courteous demeanor
  • Conflict mediation
  • Customer relations
01/2020 to Current
Forklift Operator Lg Chem Hazel Park, MI,
  • Inspected lifts before usage to prevent damage to product being lifted.
  • Maintained current forklift training and certification as required by company policies.
  • Moved goods between warehouse locations according to shipment and storage needs.
  • Loaded items in optimal manner to maximize work efficiency.
  • Collaborated with team members to coordinate efficient and accurate movements.
  • Maximized team efficiency by using equipment such as pallet jacks and forklifts to move materials.
  • Transported materials to and from warehouses, production lines and packaging lines.
  • Secured loads to prevent shifting or damage to items.
  • Operated with zero safety violations and consistently met deadlines for loading trailers.
  • Estimated weights, heights and centers of balance to make precise placements.
  • Demonstrated knowledge of industry best practices and company protocols.
  • Cleaned and removed debris from shipping and receiving sections to prevent accidents and keep areas clear.
  • Scanned materials into and out of inventory using barcode tags.
  • Operated equipment with focus on safety and efficiency.
  • Transported goods from dock area to appropriate storage locations.
  • Replenished pick slots with outgoing stock items according to next day's work orders.
  • Filled out inspection logs at beginning of each shift.
  • Monitored production deadlines and inventory allocation.
  • Swept warehouse floors and stored equipment to maintain neat and organized workspace.
  • Organized warehouse inventory in effective and efficient manner.
  • Picked up trash, swept floor and wiped down equipment at the end of each shift.
  • Accurately received, stored and shipped products safely and efficiently.
  • Removed empty pallets, cardboard packing and strapping and deposited items in proper receptacles.
  • Ensured all loads were secured on pallets.
  • Documented movements using computer tracking systems.
  • Stored and retrieved materials according to first-in/first-out principle.
  • Checked all packed cartons for correct shipping labels to promote efficient dJessicavery.
  • Examined empty pallets for damage and moved pallets to proper storage areas.
  • Cleaned and stored all equipment at end of each shift.
  • Entered product data and location into radio frequency (RF) unit.
  • Used equipment such as loaders, hand trucks, forklifts and cranes safely.
  • Immediately reported any safety and quality issues, including broken pallets and improper wrapping to management.
  • Transported material to correct locations and documented inventory changes.
  • Safely operated powered equipment, including pallet jack, movexx and forklift to move, locate, stack and count products.
  • Acted as spotter to alert forklift driver if products were slipping or falling.
  • Rotated stock and cleared sales floor of debris.
  • Packed merchandise into boxes and containers to prepare for safe shipment.
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Collaborated in team environment to maintain high levels of productivity.
  • Ensured compliance with OSHA regulations, company policies and protocols to maintain safe and efficient operations.
  • Picked orders from storage, wrapped and staged for shipments.
  • Interpreted receiving sheets, computer printouts and both written and verbal instructions.
  • Pulled and prepared product for shipment to ensure exact quantity and type of product is loaded.
  • Completed routine post and pre-operation inspections of forklifts and other heavy equipment.
  • Conducted inventory transactions using scanner gun.
08/2017 to 03/2019
Bowling Attendant Ryder System Inc. Georgetown, KY,
  • Inspected equipment to detect wear and tear, notifying Mechanic of parts needing immediate repair.
  • Resolved guest concerns or complaints and kept supervisors informed of escalating situations.
  • Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.
  • Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
  • Trained new employees on bowling operations, pointing out safety mechanisms and features.
  • Communicated with manager to discuss lane maintenance or repair issues.
  • DJessicavered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.
  • Sold and served refreshments to customers, maintained sufficient inventory throughout business hours and restocked low supplies in both employee and customer areas.
  • Interacted with 100s of guests per day with friendly, patient manner to dJessicaver positive, fun experience.
  • Educated patrons on facilities, entertainment options and rules and regulations.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Partnered with team members to efficiently serve food and beverages.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Prepared salads and appetizers to back up kitchen staff.
  • Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
  • Plated food and ensured plate presentation and food quality were of highest standard.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Calculated charges, issued table checks and collected payments from customers.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
  • Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Smoothly processed incoming orders, handling 100s transactions per day with exceptional accuracy.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Processed customer payments quickly and returned exact change and receipts.
  • Worked closely with front-end staff to assist customers.
  • Completed or delegated cleaning duties, including sweeping, floor maintenance and window-washing.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
  • Checked lane equipment to maximize safety and manage risk.
  • Increased workplace safety by reporting and potential hazards immediately to maintenance.
10/2016 to 03/2017
Dining Room Associate Choctaw Nation Of Oklahoma Oklahoma City, OK,
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Greeted guests with friendliness and professionalism.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Supported serving staff in dJessicavering accurate and well-presented food orders.
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Applied proactive and resourceful nature to create pleasant guest experiences.
  • Proactively assessed customer needs and provided beverage refills, condiments and other services.
  • Stocked displays with new and transferred merchandise.
  • Managed inventory of dining room products, including condiments, linens and flatware.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved operations by working with team members and customers to find workable solutions.
  • Handled all delegated tasks, including unloading dJessicaveries and volunteer deep cleaning.
  • Earned reputation for good attendance and hard work.
  • Improved customer satisfaction by finding creative solutions to problems.
Education and Training
Expected in 10/2019
Marion Technical Institute - Ocala, FL

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School Attended

  • Marion Technical Institute

Job Titles Held:

  • Forklift Operator
  • Bowling Attendant
  • Dining Room Associate


  • GED

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