Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Decorated United States Air Force veteran police office with comprehensive experience in field training, safety patrol, security details and public service activities. Also well rounded skills in factory work including machine operator, production associate, quality assurance as well as inspection and customer service, task managing and data entry

  • Effective team leader
  • HAZMAT handling
  • Trained in emergency response
  • CPR certified
  • Extremely organized
  • Data management
  • Strong verbal communication
  • Firearms safety training
  • Trained in defensive tactics
  • Intelligence gathering techniques
  • Certified Forklift Operator
  • Quality assurance authority
  • Quality inspection professional
  • Seasoned in conflict resolution
  • Inventory control familiarity
  • Store maintenance ability
  • Customer service expert
  • Meticulous attention to detail
  • Excel spreadsheets

  • Certified in first aid/CPR, traffic accident investigations, preliminary breath test (PBT) and handcuffing/flexi-cuff procedures.
  • Weapons certifications: MP 9mm pistol, M4 carbine, Taser X26/M26.
  • Secret Security Clearance.
  • Formally commended by the Inspector General for superb supervisory actions and management.
  • Personally responsible for over $27 million of command equipment with no deficiencies, losses or damages.
  • Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
04/2015 to 07/2015
Forklift Driver Illinois Tool Works Philadelphia, PA,

Selected products for specific routes according to pick sheets.

Oversaw special orders and after-hours, urgent shipping jobs.

Unloaded, picked, staged and loaded products for shipping.

Connected hoses and operated equipment to move liquid materials into and out of storage tanks on vessels.

Received incoming shipments and reviewed contents against purchase order for accuracy.

Entered data into [Software Program] to load and manipulate data and to produce reports.

Transported goods from racks, shelves and vehicles.

Worked at a rapid pace to meet tight deadlines.

Verified and recorded the count and condition of cargo received.

Removed pallets, freezer boxes and damaged products from returning trailers.

Banded, wrapped, packaged and cleaned equipment.

Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely, with a 0% incident rate.

05/2014 to 03/2015
Machine Operator Revolution Foods Dallas, TX,

Adjusted machine feed and speed if machine malfunctioned.

Changed equipment over to new product.

Helped achieve company goals by supporting production workers.

Started machine operations by inserting control instructions into control units.

Inspected finished products for quality and adherence to customer specifications.

Monitored and adjusted production processes or equipment for quality and productivity.

Adhered to all applicable regulations, policies and procedures for health, safety and environmental compliance.

Worked with managers to implement the company's policies and goals.

Troubleshooted problems with equipment, devices or products.

01/2014 to 05/2014
Forklift Driver Illinois Tool Works Richton Park, IL,
  • E car driver/forklift driver in the production control department and recycling.
  • Duties were to distribute parts to assembly lines as needed to keep lines on production schedule and to take scrap parts to recycling area where they were sorted and taking to recycling center.
  • Production machine operator duties were to meet production number while watching quality of parts while working with hazmat materials safely.
  • Forklift safety course and hazmat safety taken.
07/2013 to 05/2014
Product Merchandiser Lakeshore Learning Materials Nashville, TN,
  • for one of the highest selling bottle company's, Coca Cola.
  • Making sure stock and stock area is clean and up to date.
  • Replenishing items to serve the needs of the consumer, building floats of certain items to better tend to the needs of the customer.
  • Condensing pallets to minimize space consumption at any and all outlets where items are sold.
2013 to 07/2013
Production Associate Cintas Corporation Providence, RI,

Helped achieve company goals by supporting production workers.

Started up and shut down processing equipment.

Operated warehouse equipment forklift, pallet jack.

High percentage order picker

01/2008 to 05/2012
Military Police Officer Jo-Ann Fabrics Covina, CA,
  • Decorated police officer transitioning from the US Air Force Military Police (MP) to civilian law enforcement -- tour of duty ends July 2012.
  • Highly motivated to leverage four years of achievements during MP career to provide dedicated service for a city or county police department.
  • Qualifications include a pending BA in criminal justice (currently completing final semester); comprehensive field training; and extensive experience in safety patrol, security details, investigations and public-service activities.
  • Hazmat training, CBRNE certified and also CPR certified.
  • Determined elevation and grid azimuths with maps and map overlays.Effective decision-maker in high-pressure environments.Patrolled areas and allowed restricted area access for authorized personnel.Led military police teams in support of battlefield operations.Maintained complete accountability during redeployment of all sensitive items and communication equipment.Reduced insurgents’ ability to engage Coalition Forces by advising Afghan police in patrolling techniques.
  • Completed multiple fire prevention safety training.
  • Area supervisor & post leader state side as well as in deployed locations supervising up to 10 troops at a time
01/2007 to 01/2008
Customer Service Expert Telvista City, STATE,
  • Seasoned customer service representative for Metro PCS (Telvista).
  • Providing skillful Customer Service, Product Knowledge, Market Knowledge, Documentation Skills, Listening, Phone Skills, Analyzing Information, and Multi-tasking to over 1 million current customers and countless potential customers.
  • Promoted to floor leader
  • Worked with group of trainers in assisting new hires on live phone calls, trouble shooting, general questions and correcting errors
Expected in 06/13
BA: Criminal Justice
Ashford University - Clinton, Iowa
GPA: GPA: 3.8

Bachelor's of Psycology GPA: 3.8. DEGREE PENDING

Expected in 06/06
High School Diploma:
Langston Focus Center - Danville, VA

Supervisor and team lead

Fork lift operator

Quality inspection

Quality assurance

Additional Information
  • Honored with one USAF Commendation Medals for heroic/life-saving acts of bravery, Good Conduct Medal and Combat Action Badge.
  • Earned Expert Marksman Awards in both small arms and assault weapons.
  • Graduated #3 in MP class, earning honors in marksmanship, mastery of the Uniform Code of Military Justice (UCMJ), patrol procedures and physical fitness.
  • Voluntary youth drill instructor with Reality Invasion where, at a minimum of 20 children ranging from the ages of 5 to 17 were introduced to a military style of physical training to help get them back on the path of go behavior.

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Resume Overview

School Attended

  • Ashford University
  • Langston Focus Center

Job Titles Held:

  • Forklift Driver
  • Machine Operator
  • Forklift Driver
  • Product Merchandiser
  • Production Associate
  • Military Police Officer
  • Customer Service Expert


  • BA
  • High School Diploma

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