LiveCareer-Resume

Forklift Driver resume example with 17+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Seasoned Assistant Store Manager bringing 6 years of experience in shipping, receiving and sales. Focused on safely maximizing time and cost efficiency of received goods all the way to our members. Effective at maintaining strong working relationships with vendors, customers and team members. Great associate development, recordkeeping and inventory accountability. Desire long-term, growth-oriented position with Costco

Skills
  • Rapport and relationship building
  • Excellent communication skills and customer service
  • Adaptability in the workplace
  • Maintaining presentation standards
  • Product and service knowledge
  • Profit and loss accountability
  • Stock management and accountability of inventory
  • Performance improvements through observation
  • Supervision and training emphasis on safety
  • integrity in everything we do
  • thinking ahead and goal setting
Experience
03/2021 to Current
Forklift Driver Campbell Soup Co Tampa, FL,
  • Organized warehouse inventory according to warehouse plan.
  • Held accountability for inventory and property under command.
  • Braced, padded and supported shipments to prevent shifting and damage.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
  • Protected company inventory by maintaining and organizing storage areas.
  • Palletized boxes to streamline movement and shipment.
  • Operated equipment (clamp truck, forklift, pallet jack and baler) with focus on safety and efficiency.
  • Counted inventory stock periodically, reporting totals to unit manager for auditing.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Received merchandise using highjump and assembled new equipment according to manufacturer instructions.
  • completed safety training and all training material in Costco U.
  • route monitored deliveries to observe/document completion and or fix any member issues that may arrive along with making sure completions are done in a timely fashion.
  • made pre calls to members so planned deliveries are done accurately and create any reschedules that may arrive.
12/2015 to 03/2021
Assistant Store Manager Kroger Edgewater, CO,
  • Organized and updated schedules to optimize coverage for expected customer demands. Along with maintaining budget constraints.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Managed inventory and stock levels in coordination with purchasing and receiving department. Maintained inventory accuracy by counting stock on hand and reconciling discrepancies
  • Monitored sales performance through analysis of sales reports and comparison shopping.
  • Responded to safety and loss prevention incidents. Including monitoring training completion and conducting safety meetings
  • Organized in-store promotional events.
  • Emphasized customer service excellence through ongoing training of front-line team members, increasing customer satisfaction ratings to a perfect score.
  • Observed associates and took notes to then relay real time coaching to assist in maximizing the sales experience and make sales goals.
  • Recognized successes of behaviors shaping our mission of a members first mentality as well as reaching sales goals for motivation and positive moral.
  • Aided in negotiation with vendors and suppliers to reduce overall costs. Also communicated with our delivery and installation teams to monitor the merchandise until it reached the members.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
02/2004 to 12/2015
Consultative Sales Associate Sears Brandon, FL,
  • Completed purchases by processing credit and debit cards, cash and personal checks.
  • Used internal system to search and locate desired items in-store, at sister locations or in distribution center.
  • Showed customers advantages of each product by demonstrating features.
  • Provided information on appropriate products and services meeting customers' needs.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Maintain and develop relationships with customers through direct contact and lead management system.
  • Listened to customers concerns by being courteous, empathetic and professional at all times
  • Follow up with members as well as generate referrals to increase business.
  • Responded to members inquiries in a timely manner to take care of their needs quickly to increase the trust and relationship with the member
  • Greeted the member with a smile, discovered members needs, wants, likes and dislikes, solved by restating what the member said, and closed always asking for the store card.
  • Utilized digital tools to research and analyze account information to satisfy all members.
  • Evaluate job performance through metric standards
  • Train and develop both informally and through training programs
  • Communicate clear objectives To motivate staff to achieve goals
Education and Training
Expected in
: Radiologic Technology
Fresno City College - Fresno, CA
GPA:
Expected in
: General Studies
California State University - Fresno - Fresno, CA
GPA:
Expected in 06/2001
High School Diploma:
Selma High School - Selma, CA
GPA:
Accomplishments

Sears Holdings

  • Helped our store reach top 10 in all sears holding stores in scorecard for a year straight in 2017.
  • During my 5 years as an assistant store manager my department was above Protection Agreement Goal 59 out of the 60 months I was present.
  • In November of 2015 I was number 1 in all the region of more than 500 associates in sales, leads closed and margin sold. For this I won a retail value $7,000 kitchen suite.
  • Lead our store to over 365 days without a safety accident from 2018-2019

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Resume Overview

School Attended

  • Fresno City College
  • California State University - Fresno
  • Selma High School

Job Titles Held:

  • Forklift Driver
  • Assistant Store Manager
  • Consultative Sales Associate

Degrees

  • Some College (No Degree)
  • Some College (No Degree)
  • High School Diploma

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