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Forever 21 Sales Associate Resume Example

Resume Score: 60%

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FOREVER 21 SALES ASSOCIATE
Professional Summary
Highly experienced Customer Service professional. Able to handle a high volume of customer calls in a fast- paced environment, with minimum supervision, while maintaining emphasis on the highest quality of consumer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Excellent problem solving and negotiating skills. Able to make decisions independently and quickly with minimal escalations. 
Skills
 •Capable of assisting the elderly, the disabled, with their daily activities
•Outstanding communication and listening skills
•Familiar with skills: typing, filing and answering phones
•years providing administrative and project management •Experienced in MS Word, WordPerfect and MS Excel
•Able to learn new skills quickly, without supervision
•Able to think independently and quickly resolve problems •Expertise in anticipating and responding to customer needs
•Sophisticated knowledge of wines and liquors Take pride in providing excellent customer service 
•Thorough familiarity with the Niagara 
•Ability to balance books and handle finances in a responsible manner
 •Adapt readily to both domestic and foreign car repair •Outstanding customer service skills 
•Successful in dealing with difficult customers 
•Strong customer service skills: diplomatic and patient 
•Passion for food; commitment to producing high quality products •years restaurant and hospitality experience 
•Skilled in kitchen equipment and various cooking techniques 
•Practical work experience in every phase of restaurant work  
•Skilled in cash sales and customer service 
•Over years experience working with cash, debit and credit card transactions 
•Familiar with computers and numbers
 •Skilled at setting up and operating machinery 
•Skilled at implementing solutions to ensure maximum effectiveness of plans
•Skilled in landscaping and cement work
•Over ___ years experience in the construction industry
•Over ___ years experience coaching and planning activities •Experience in food preparation and dis
Work History
08/2011 to 08/2012
Forever 21 Sales Associate Forever21 – Concord, CA
Remarkable experience in retail management and Fashion Merchandising sales
Profound knowledge of Woven and Knit Fabrics 
Strong knowledge in color sense and fabric trim 
Proficient with PowerPoint, Excel, Word, Outlook 
Excellent planning and organization skills with the ability to communicate with ease across all levels 
Strong interpersonal skills and the ability to multi-task and to organize and prioritize work 
09/2009 to 01/2011
Present Room Service CashierMarriott hotel – San Francisco, CA
To enter into a position that engages in serving the public, as a courteous and helpful professional, whether in the hotel, retail sales, hospital or customer service capacity.    




Deliver professional telephone assistance to thehotel guests in their ordering of food items from the room service and the restaurant menu.
Prepare the documentation of the amenities forthe room server to deliver to the guests.
Responsible for the recording/closing the orders through the Micros and cash handling procedures.
Responsible for recording the tips, and percentage intake of all room servers.
03/2009 to 04/2012
Care ProviderDay care Provider – Oakland, CA
Diaper Changing• Prepare Meals• Bath and dress children• Give naps and put to bed• Interactive play and assist with homework
01/2008 to 04/2009
CashierWalmart
Wal-Mart - Brentwood ca 
• Secure money bag from the office to the cash drawer
• Responsible for the cash flow to and from the customer
• Maintain customer satisfaction by responding to all complaints
• Assist in restocking shelves from the returns counter
• Welcome entering customers and check for return items
• Document number from alarm sensor and inspect customer's purchase
04/2006 to03/2008
Cook/CashierPizza Hut – Antioch, CA
Pizza Hut - Antioch ca • Answer incoming calls• Resolve customer complaints by crediting accounts or remaking orders• Handle cash flow for customers • Sort customer credit card invoices in numerical order• Enter driver tips into computer and settle the credit card balance• Responsible for inspecting pizzas to insure customer satisfaction• Prepare product for next day use• Maintain prep counter• Make and slice pizzas• Responsible for closing duties of the store
Education
2010
High School Diploma: General education
El Cerrito high school - El Cerrito, CA
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Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

Resume Overview

Companies Worked For:

  • Forever21
  • Marriott hotel
  • Day care Provider
  • Walmart
  • Pizza Hut

School Attended

  • El Cerrito high school

Job Titles Held:

  • Forever 21 Sales Associate
  • Present Room Service Cashier
  • Care Provider
  • Cashier
  • Cook/Cashier

Degrees

  • High School Diploma : General education

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