Seasoned Social Worker specializing in situational assessments, conflict resolution and effective communication. Services clients to promote optimum mental, emotional and behavioral health in collaboration with other members of health care team. Demonstrates psycho-social assessment, treatment planning and advocacy skills.
Skills
Resource Identification
Case Planning
Crisis Intervention
Home Visits and Inspections
Court Mandated Reporter
Service Referrals
Performance Tracking
Conflict Resolution
Intervention Plans
Family Education Programs
Decision Making
Records Management
Documentation and Reporting
Case Management Tracking
Verbal and Written Communication
Relationship Building
Client Advocacy
Data Entry and Analysis
Positive Attitude
Emotional Awareness
Calm Under Pressure
Problem-Solving
Experience
03/2021 to Current
Forensic Intensive Case ManagerGeo Group Inc. – New Castle, IN,
Provides advocacy, coordination and continuity of evidence based care for adults with mental illness on conditional release under F.S. 916 through a collaborative process of triage, assessment, planning service coordination, and communication
Participates as a member of a multidisciplinary treatment team
Reports to the program Team Lead
Completion of thorough assessments and coordination of community resources based on patient needs as per program requirements.
Complete all clinical and administrative documentation based on established timelines as per program requirements.
Communicate effectively and maintain cooperative relationships with internal and external resources.
Develop service plans, treatment plans and/or aftercare plans with clear goals and objectives as per program requirements.
Maintain efficient workflow management and organization as per program requirements.
Maintain proficient quality of clinical documentation as per program requirements.
Other duties as assigned or needed as per program requirements.
09/2020 to 03/2021
Youth Development SpecialistIndependent Case Management – Berryville, AR,
Encouraged each program participant to interact and provided numerous opportunities to engage with others and enjoy activities.
Established and ran successful programs focused on maximizing health and safety of youth from all different types of backgrounds.
Planned and led activities with varied focus such as outdoor exploration, education and crisis intervention.
Advocated for at-risk youth to improve daily environments and long-term prospects.
Made referrals to utilize community resources for resident's needs.
Consulted and collaborated with other professionals to provide continuity of patient-family care.
Referred clients to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
Held care conferences with residents and families to review resident health and condition.
Empowered patients and families to negotiate with resource providers and make decisions on own behalf.
09/2019 to 04/2020
Direct Support ProfessionalFour Seasons Hotels Inc – Kailua Kona, HI,
Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living.
Maintained clean and well-organized environment for client happiness and safety.
Supervised medication administration, personal hygiene and other activities of daily living.
Followed care plan and directions to administer medications.
Assisted individuals in development of social skills to become integrated in community.
Tracked and reported clients' progress based on observations and conversations.
Assisted with planning and coordination of activities and outings based on individual needs.
Accompanied or transported clients to appointments, errands and social activities.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Encouraged and reassured clients throughout transitions to facilitate smooth discharge.
11/2017 to 09/2019
HostessCracker Barrel – City, STATE,
Greeted incoming guests to escort to assigned dining area and present menus, or placed guests on the waitlist.
Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Built positive relationships with other front-of-house and kitchen staff and guests to increase opportunities for repeat business.
Stayed attentive to server availability and table turnover to quickly seat guests.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Communicated with servers about new tables, changes in food availability and customer comments.
Greeted customers, answered questions and recommended specials to increase profits.
Took beverage orders and served drinks during peak meal times.
Resolved customer service and food-related issues to maintain guest satisfaction.
Performed regular restroom checks to restock supplies and handle minor cleaning.
Education and Training
Expected in 05/2020 to to
Bachelor of Science: Human Services Indiana University - Purdue University Fort Wayne - Fort Wayne, IN GPA:
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