Teller well-versed in Currency Exchange and Customer Service. Cash handling and Computer Proficient with strong Communication skills. Used to working alone and under pressure with little to no supervision.
Skills
Bilingual in Japanese+English
Adaptability and responsiveness
Courteous and helpful
Trusted key holder
Accurate money handling
Multi-tasking skill
Reliability
Creative problem solver
Exceptional communication skills
MS Windows proficient
Quick learner
Commitment to quality and service
Store opening/closing procedures
Flexible schedule
Work History
Foreign Exchange teller, 04/2014 - Current I.C.E. Currency Services – City, ,
Bought, sold, and handled an average of $30,000 worth of foreign currency daily. Took in cashier's checks, traveler's checks and money orders. Ensured quality of service by hand-counting currency and walking customer through each transaction, no matter how high or low in financial amount.
Maintained friendly and professional customer interactions. Greeted customers entering the store to ascertain what each customer required. Asked open-ended questions to assess customer needs.
Answered phone calls by addressing customer inquiries, solving problems and providing new product information.
Served as the sole key holder of the evening shift, responsibly opening and closing store. Maintained strict confidentiality of records and client information.
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