foreclosure specialist iv resume example with 11 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Focused and goal oriented Foreclosure Specialist offering 10 years of mortgage servicing industry performance. Skilled in foreclosure document review, timeline management and fostering seamless completion of foreclosure transactions to meet corporate guidelines.


Excellent communication skills
Positive approach to solve problems
Capacity to work under pressure
Exceptional organizational and analytical skills
Critical thinking skills
Strong dedication to meet deadlines

Federal Regulation Compliance

Work History
Foreclosure Specialist IV , 06/2018 to 07/2021
Fay ServicingChicago, IL,
  • Worked closely with outside attorneys/vendors to oversee foreclosure actions from referral to foreclosure sale while maintaining HUD timelines including meeting all 1st legal deadlines.
  • Handled all delegated tasks, including but not limited to processing fee requests, placing specific holds on files, communicating frequently and thoroughly with law firms, implementing all required tasks in order to maintain the foreclosure timeline.
  • Leveraged NetSuite to input and compile data gathered from various sources.
  • Assisted attorneys in title search operations and checked all title issues in coordination with supervisor.
  • Collaborated with attorneys to prepare affidavits / legal documents with speed and accuracy.
  • Improved operations by working with team members and attorneys to find workable solutions.
  • Worked successfully with a diverse group of co-workers to accomplish goals and address issues related to our products and services.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
Late Default Foreclosure/REO Specialist, 09/2013 to 06/2018
CenlarYardley, PA,
  • Manage daily assigned tasks in our internal system by preparing all necessary loan packets by the end of the day or deadline.
  • Review legal documents to ensure compliance.
  • Compile all necessary documentation for the loan package and file appropriately which includes printing, scanning, and electronically attaching documents.
  • Achieve required performance goals that will be evaluated by management.
  • Manage a large portfolio of real estate secured loans that are in foreclosure.
  • Closely monitor attorneys/vendors and the overall quality performed on all daily job tasks.
  • Prepare accurate judgment figures, payoffs, and reinstatements.
  • Manage default steps throughout the foreclosure process; work with law firms and internal departments to ensure timely completion.
  • Communicate with attorneys to update files that are in legal process.
  • Ensure accounts are properly documented with actions taken, correspondence, and explanation of any/all delays.
  • Monitors foreclosure loans and ensures that foreclosure actions on individual accounts are completed in a timely manner, according to investor/insurer, state, and regulatory guidelines, minimizing financial losses to the company.
  • Monitors the attorneys' performance by reviewing all proceedings, records, and timeframes in addition to working all system/database activities throughout the foreclosure process.
  • Review chain of Original Note endorsement, curing any/all document issues.
  • Prepares shipments for postal or commercial conveyance; determines most economical and efficient shipping method; selects appropriate shipping container; packs items to ensure safe delivery.
  • Sorts, counts, packages, labels, insure, unpack, and/or logs inventory which is shipped or received.
  • Traces lost shipments and/or customer claims of lost shipments; initiates proof of delivery documents.
  • Leads, guides, and trains employees performing related work.
Foreclosure Specialist II, 05/2011 to 09/2013
Clarivate PlcParsippany, NJ,
  • Conduct complete review of the foreclosure file to ensure all default time frames have been met.
  • Request and review all updated documentation from Investors, Insurers, and Agencies to ensure compliance.
  • Manages foreclosure proceedings on assigned cases by interacting and instructing various parties such as attorneys, investors, insurers, Realtors, appraisers and any other party involved with the foreclosure.
  • Monitors the attorney's performance by reviewing all proceedings, records and timeframes in addition to working all system/database activities throughout the foreclosure process.
  • Diligently follows up on all outstanding requests and telephone calls from internal and external customers.
  • Requests, follow up and review in detail all appraisals and BPO's for accuracy to determine the value of the property for the foreclosure sale, calculation of loss analysis, establishment of deficiency judgments, payments of advances, and/or recovery situations.
  • Upon request, provides the attorney with accurate foreclosure figures, including reinstatement, payoff, and assumption figures which will be provided to external parties by the attorney.
    In addition, provide the attorney with accurately executed documents as requested.
  • Perform required research on any loan with questionable items such as the application of payments, proper foreclosure notification, who to foreclose in the name of and any other situation that may arise.
  • Processes all foreclosure sale results within the Investor, Insurer, and Agency and company guidelines.
    Assists other Foreclosure Specialists and acts as a back up when others are out of the office.
  • Actively review and pursue all loss mitigation alternatives in all appropriate customer circumstances and forwards any potential customers to the appropriate Loss Mitigation Department for consideration.
Client Service Representative, 07/2010 to 05/2011
American Bank Of TexasCity, STATE,
  • Create and develop rapport with customers to provide outstanding, personalized service.
  • Listen carefully and connect with customers to understand their top financial priorities and to uncover products and solutions beneficial to their needs.
  • Meet or exceed sales goals by educating customers about products/services that will benefit them.
  • Build, develop and maintain partnerships with teammates and specialists to maximize effectiveness and serve customers.
  • Accurately and efficiently process transactions such as customer deposits and cashing checks.
  • Balance cash drawer daily.
  • Assist customers with inquiries and/or problem resolution in a professional and composed manner.
  • Follow established policies, procedures and guidelines to protect both our customers and Bank of America.
: Cosmetology Education, Expected in 2004 to Seguin Beauty School of New Braunfels - New Braunfels, TX,
High School Diploma: , Expected in 1995 to Little Cypress Mauriceville High School - Orange, TX ,
Additional Information

Black Knight Financial Services
MSP - Mortgage Servicing Platform
NetSuite - Loan management and tracking
IReSS- Integrated Reverse Mortgage Servicing System
Stellent/Oracle- Integrated Cloud Applications and Platform Services
Smeadlink- Integrated Document Management Filling Software

LPS Desktop
LPS Imaging- Lender Processing Services Imaging
HERMIT System- Servicing Technology on Reverse Mortgages
MERS- Mortgage Electronic Registration System, Inc.

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Resume Overview

School Attended

  • Seguin Beauty School of New Braunfels
  • Little Cypress Mauriceville High School

Job Titles Held:

  • Foreclosure Specialist IV
  • Late Default Foreclosure/REO Specialist
  • Foreclosure Specialist II
  • Client Service Representative


  • High School Diploma

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