Contributed to a 37% drop in shoplifting through increased awareness and intervention measures. Routinely helped as many as 50-70 customers each day in a high-volume retail outlet.
Answered customers' questions and addressed problems and complaints in person and via phone.Helped customers select products that best fit their personal needs.Maintained visually appealing and effective displays for the entire store.Educated customers on product and service offerings.Offered exceptional customer service to differentiate and promote the company brand.Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.Prevented store losses using awareness, attention to detail and integrity.
Completed coursework towards, business management as well as sports leadership.
I'm very reliable, trustworthy, and I set goals that I will accomplish. I have many talents, but I always remember to be humble and to help others achieve. I enjoy sports, reading, and music. I play the piano and coach in my spare time. Very competitive and a fast learner.
*Spanish speaking is a plus for me.
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