LiveCareer-Resume

food service worker resume example with 15 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Customer service professional committed to balancing company goals while helping all customers find satisfactory solutions. Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers. Authorized to work in the US for any employer

Skills
  • TWIC November 2021 to November 2026
  • Attention to Detail
  • Identifying differences in materials, following instructions, and detecting details among distracting
  • Veterinary receptionist skills
  • Managing practitioner schedules and maintaining accurate patient records
  • Customer focus & orientation
  • Responding to customer situations with sensitivity
  • Motivating others to achieve objectives and identifying improvements or corrective actions
  • Safe Food Handling
  • Multitasking
  • Friendly and Outgoing
  • Quality Control
  • Check Payment Processing
  • Schedule Management
  • Quick Learner
  • Verbal and Written Communication
  • Working with Diverse People
  • Working Quickly
  • Strong Work Ethic
  • Interpersonal Skills
  • Cleaning and Sanitizing
  • Basic Mathematics
  • Problem-Solving
  • Point of Sale (POS) System Operations
  • Flexible Schedule
  • Attention to Detail
  • Customer Service
  • Service Prioritization
  • Fast-Paced Environment
  • Food and Safety Standards
  • Team Oriented
  • Positive Attitude
  • Cash Register Operation
  • Covid-19 Safety Protocols
Experience
10/2021 to 06/2022
Food Service Worker Bering Straits Native Corporation San Antonio, TX,
  • Assisting customers to pay for products
  • Addressing customer concerns and complaints
  • Serving customers in a fast and efficient way.
  • Performed variety of duties related to food service.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
02/2020 to 10/2021
Customer Service Associate Fidelity National Information Services Louisville, KY,
  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Redeem stamps and coupons
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Handle merchandise returns and exchanges
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Educated customers on special pricing opportunities and company offerings.
  • Rolled out operational improvements and solutions to deliver top-notch customer service.
11/2018 to 02/2019
Sales Associate 7-Eleven, Inc. Lindenhurst, NY,
  • Meeting and Greeting customers
  • Established and maintained a positive business and customer relationship
  • Identified current and future trends that appeal to consumers
  • Making weekly sales
  • Money handling
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Used technology resources to assist customers in locating and selecting items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Adhered to company initiatives and achieved established goals.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
10/2017 to 11/2018
Supervisor Nan Mckay San Francisco, CA,
  • Managed retail staff, including cashiers and people working on the floor
  • Managed pharmacy staff including help fill medications and verify insurance
  • Worked on store displays
  • Evaluated on-the-job performance
  • Ensured merchandise is clean and ready to be displayed
  • Approved contracts with vendors
  • Maintained inventory and ensure items were in stock
  • Analyzed operating and financial statements for profitability ratios
  • Ensured promotions were accurate and merchandised to the company’s standards
  • Ensured standards for quality, customer service and health and safety were met
  • Organized and distributed staff schedules
  • Helped retail sales staff achieve sales targets
  • Handled customers questions, complaints, and issues
  • Processed new and refill prescriptions
  • Establish and maintain good relationships with customers
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Planned and managed resources to consistently meet production, quality and cost goals.
02/2006 to 07/2017
Operations Supervisor Simco Electronics Richardson, TX,
  • Supervises subordinate employees, including assigning and reviewing work, scheduling and approving time off, training, evaluating performance, taking necessary disciplinary action and effectively recommending on hiring and termination decisions
  • Develops, recommends and implements departmental policies, procedures and processes to ensure that state and local laws and ordinances pertaining to animal control and licensing are being enforced
  • Oversees and directs the dog licensing program including rabies vaccination requirements
  • Develops and recommends budget for areas of responsibility; approves purchases and monitors expenditures to remain within budgetary constraints
  • Develops short-term and long-term goals and objectives for Animal Protections and Regulation
  • Maintains necessary records and prepares reports regarding animal control activities
  • Responds to complaints, inquiries and requests for services, dispatches animal control offices; resolves difficult problems
  • Reviews animal control officers’ paperwork; reviews, evaluates and determines appropriate course of action including possible court action on pending and completed investigations; presents testimony at hearings as required
  • Euthanizes animals as necessary; maintains/renews necessary permits; maintains strict control of all pharmaceutical products and their use in accordance with Drug Enforcement Administration regulations
  • Coordinates work with local law enforcement agencies to assist in animal related situations
  • Advises and educates the general public regarding animal control laws and ordinances, animal shelter procedures and responsibilities of pet ownership.
  • Recruited, interviewed and hired talented professionals who each brought wealth of experience and exemplary skills to team.
  • Disseminated safety information and monitored employee compliance with regulatory and organizational policies.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Prepared and disseminated public information.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Education and Training
Expected in 02/2006 to to
GED:
Texas Education Agency - ,
GPA:

Little Cypress Mauricevile

Certifications

Customer Service (10+ years) Customer Care (10+ years) Problem Resolution (10+ years) Team Building (10+ years) Adaptability (10+ years) Leadership Skills (10+ years) Basic Computer Skills (10+ years) Animal Care Pet Care Budgeting Fundraising, Time Management Management, Retail Management, Insurance Verification, Food Service Certifications and Licenses Transportation Worker Identification Credential (TWIC)

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Resume Overview

School Attended

  • Texas Education Agency

Job Titles Held:

  • Food Service Worker
  • Customer Service Associate
  • Sales Associate
  • Supervisor
  • Operations Supervisor

Degrees

  • GED

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