food service worker resume example with 15 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - - -

Customer service professional committed to balancing company goals while helping all customers find satisfactory solutions. Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers. Authorized to work in the US for any employer

  • TWIC November 2021 to November 2026
  • Attention to Detail
  • Identifying differences in materials, following instructions, and detecting details among distracting
  • Veterinary receptionist skills
  • Managing practitioner schedules and maintaining accurate patient records
  • Customer focus & orientation
  • Responding to customer situations with sensitivity
  • Motivating others to achieve objectives and identifying improvements or corrective actions
  • Safe Food Handling
  • Multitasking
  • Friendly and Outgoing
  • Quality Control
  • Check Payment Processing
  • Schedule Management
  • Quick Learner
  • Verbal and Written Communication
  • Working with Diverse People
  • Working Quickly
  • Strong Work Ethic
  • Interpersonal Skills
  • Cleaning and Sanitizing
  • Basic Mathematics
  • Problem-Solving
  • Point of Sale (POS) System Operations
  • Flexible Schedule
  • Attention to Detail
  • Customer Service
  • Service Prioritization
  • Fast-Paced Environment
  • Food and Safety Standards
  • Team Oriented
  • Positive Attitude
  • Cash Register Operation
  • Covid-19 Safety Protocols
10/2021 to 06/2022
Food Service Worker Bering Straits Native Corporation San Antonio, TX,
  • Assisting customers to pay for products
  • Addressing customer concerns and complaints
  • Serving customers in a fast and efficient way.
  • Performed variety of duties related to food service.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
02/2020 to 10/2021
Customer Service Associate Fidelity National Information Services Louisville, KY,
  • Manage transactions with customers using cash registers
  • Scan goods and ensure pricing is accurate
  • Collect payments whether in cash or credit
  • Issue receipts, refunds, change or tickets
  • Redeem stamps and coupons
  • Cross-sell products and introduce new ones
  • Resolve customer complaints, guide them and provide relevant information
  • Greet customers when entering or leaving the store
  • Maintain clean and tidy checkout areas
  • Handle merchandise returns and exchanges
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Educated customers on special pricing opportunities and company offerings.
  • Rolled out operational improvements and solutions to deliver top-notch customer service.
11/2018 to 02/2019
Sales Associate 7-Eleven, Inc. Lindenhurst, NY,
  • Meeting and Greeting customers
  • Established and maintained a positive business and customer relationship
  • Identified current and future trends that appeal to consumers
  • Making weekly sales
  • Money handling
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Used technology resources to assist customers in locating and selecting items.
  • Answered incoming telephone calls to provide store, products and services information.
  • Reviewed files, recordings and other documents to obtain information to respond to requests.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Adhered to company initiatives and achieved established goals.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
10/2017 to 11/2018
Supervisor Nan Mckay San Francisco, CA,
  • Managed retail staff, including cashiers and people working on the floor
  • Managed pharmacy staff including help fill medications and verify insurance
  • Worked on store displays
  • Evaluated on-the-job performance
  • Ensured merchandise is clean and ready to be displayed
  • Approved contracts with vendors
  • Maintained inventory and ensure items were in stock
  • Analyzed operating and financial statements for profitability ratios
  • Ensured promotions were accurate and merchandised to the company’s standards
  • Ensured standards for quality, customer service and health and safety were met
  • Organized and distributed staff schedules
  • Helped retail sales staff achieve sales targets
  • Handled customers questions, complaints, and issues
  • Processed new and refill prescriptions
  • Establish and maintain good relationships with customers
  • Evaluated processes and employee strengths to realign workflows with changing business demands.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Complied with company policies, objectives and communication goals.
  • Provided ongoing training to address staff needs.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Planned and managed resources to consistently meet production, quality and cost goals.
02/2006 to 07/2017
Operations Supervisor Simco Electronics Richardson, TX,
  • Supervises subordinate employees, including assigning and reviewing work, scheduling and approving time off, training, evaluating performance, taking necessary disciplinary action and effectively recommending on hiring and termination decisions
  • Develops, recommends and implements departmental policies, procedures and processes to ensure that state and local laws and ordinances pertaining to animal control and licensing are being enforced
  • Oversees and directs the dog licensing program including rabies vaccination requirements
  • Develops and recommends budget for areas of responsibility; approves purchases and monitors expenditures to remain within budgetary constraints
  • Develops short-term and long-term goals and objectives for Animal Protections and Regulation
  • Maintains necessary records and prepares reports regarding animal control activities
  • Responds to complaints, inquiries and requests for services, dispatches animal control offices; resolves difficult problems
  • Reviews animal control officers’ paperwork; reviews, evaluates and determines appropriate course of action including possible court action on pending and completed investigations; presents testimony at hearings as required
  • Euthanizes animals as necessary; maintains/renews necessary permits; maintains strict control of all pharmaceutical products and their use in accordance with Drug Enforcement Administration regulations
  • Coordinates work with local law enforcement agencies to assist in animal related situations
  • Advises and educates the general public regarding animal control laws and ordinances, animal shelter procedures and responsibilities of pet ownership.
  • Recruited, interviewed and hired talented professionals who each brought wealth of experience and exemplary skills to team.
  • Disseminated safety information and monitored employee compliance with regulatory and organizational policies.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Prepared and disseminated public information.
  • Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Education and Training
Expected in 02/2006 to to
Texas Education Agency - ,

Little Cypress Mauricevile


Customer Service (10+ years) Customer Care (10+ years) Problem Resolution (10+ years) Team Building (10+ years) Adaptability (10+ years) Leadership Skills (10+ years) Basic Computer Skills (10+ years) Animal Care Pet Care Budgeting Fundraising, Time Management Management, Retail Management, Insurance Verification, Food Service Certifications and Licenses Transportation Worker Identification Credential (TWIC)

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Resume Overview

School Attended

  • Texas Education Agency

Job Titles Held:

  • Food Service Worker
  • Customer Service Associate
  • Sales Associate
  • Supervisor
  • Operations Supervisor


  • GED

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