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food service worker resume example with 4 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Highly motivated associate/cashier with extensive customer service and sales experience. Maintaining high-level customer satisfaction by effectively handling customer requests, needs and problems. Offering more than 3 years of progressively responsible cashier/associate experience with food/retail companies. Goal-oriented individual skilled at upselling, handling cash, and maintaining accurate records of all transactions. Natural leader proficient in training and mentoring new associates on methods and techniques to build customer retention and boost loyalty. Analytical problem solver with good communication and teamwork skills.

Skills
  • Exceptional Customer Service
  • Flexible & Adaptable to fast pace environments
  • Sales expertise
  • Multi-tasking strength
  • Bilingual (fluent in both english and spanish)
  • Cash register operation
  • Accurate Money Handling
  • Basic math skills
  • Organization and Time management
  • Analytical problem solver
  • Goals and performance
  • Good communication and listening skills
  • Teamwork
  • Store opening and closing
  • Bagging and Packaging
Work History
Food Service Team Member, 01/2022 to Current
Boulder Community Health, , West Covina, CA
  • Sanitized tables, high chairs and drink fountain areas after customer use and periodically throughout day.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Learned other teammates' work tasks to train as backup.
  • Kept register accurate through correct billing, payment processing and cash management practices.
Sales Associate, 09/2019 to Current
Family Express, ,
  • Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.
  • Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Moved heavy boxes and full merchandise bins by maintaining physical strengths and stamina.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Handled approximately numerous daily credit and cash transactions for customers with accuracy and speed.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations.
  • Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Cashier/Sales Associate, 11/2021 to 01/2022
Gpm Investments, ,
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Issued receipts and processed refunds, credits or exchanges.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Greeted customers and helped with product questions, selections and purchases.
  • Answered questions about store policies and addressed customer concerns.
Cashier, 07/2018 to 09/2019
Maverik, ,
  • Counted cash in register drawer at beginning and end of shift.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Checked completed orders for accuracy and bagged meals for easy carrying.
  • Able to work in a fast pace environment (drive-thru)
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
  • Maintained composure and work quality while under stress.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Education
: , Expected in to Fullerton College - Fullerton, CA
GPA:
High School Diploma: , Expected in 06/2019 to Nogales High School - La Puente, CA
GPA:

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Resume Overview

School Attended

  • Fullerton College
  • Nogales High School

Job Titles Held:

  • Food Service Team Member
  • Sales Associate
  • Cashier/Sales Associate
  • Cashier

Degrees

  • High School Diploma

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