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food service worker resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Hardworking and reliable worker with strong ability in customer service and management. Offering adaptability, college educated and fast learner]. Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Plating and presentation
  • Food assembly
  • Quality control
  • Menu item familiarity
  • Safe food handling
  • Team management
  • Supervision
  • Customer service
  • Organization
  • Communications
Experience
08/2019 to 08/2020
Food Service Worker Aramark Corp. Little Rock Air Force Base, AR,
  • Upheld food safety standards at all times.
  • Washed, peeled, cut and measured recipe ingredients.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Cleaned utensils, dishes and glasses for customer use.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Completed prepping, cleaning and other kitchen duties to support cooks.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
09/2018 to 06/2019
Full Time Key Holder Jo-Ann Fabrics Albuquerque, NM,
  • Partnered with store leadership team to learn and understand all management processes and reports.
  • Managed stock demands, employee shift schedules and opening and closing procedures and adapted professionally to all unexpected changes.
  • Compiled weekly monetary reports and records for store managers.
  • Accomplished sales goals by engaging customers, providing exemplary service and promoting special items.
  • Coordinated floor moves, merchandising, display maintenance and monitored floor stock to maximize store efficiency.
  • Assisted with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge.
  • Performed, supported and supervised store opening and closing procedures including bank deposits and securing store.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Managed inventory and stock levels in coordination with purchasing and receiving department.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Calculated bill totals and tax amounts.
  • Operated cash register.
  • Delegated tasks appropriate to individual employees to provide development opportunities.
  • Managed store security needs as required.
  • Responded to safety and loss prevention incidents.
  • Maintained store in clean and neat manner.
  • Set up visually appealing promotional displays.
  • Evaluated transactions for suspected fraud.
  • Answered questions and resolved concerns.
  • Described merchandise and services to customers.
  • Recommended improvements to store procedures.
  • Signed for incoming shipments in manager's absence.
10/2014 to 09/2018
Owner/Operator Housekeeper Blain Supply, Inc. Ottawa, IL,
  • Promoted business on social media platforms to maximize brand identity and generate revenue.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
09/2010 to 03/2012
Head Cashier Cigarette Outlet City, STATE,
  • Assisted management with developing and managing employee improvement strategies to encourage exceptional performance from all staff.
  • Resolved issues with cash registers, card scanners and printers.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Developed training and mentoring procedures to keep team member performance strong and optimized for store needs.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Managed cashier shifts and breaks.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Maintained work area in clean and neat manner.
  • Helped customers find specific products, answered questions and offered product advice.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Counted and balanced cashier drawers.
  • Contributed abilities during heavy work periods and to cover missing employees to uphold strong service levels for customers.
Education and Training
Expected in 05/1996 to to
Associate of Arts: General Studies
Muscatine Community College - Muscatine, IA
GPA:

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Resume Overview

School Attended

  • Muscatine Community College

Job Titles Held:

  • Food Service Worker
  • Full Time Key Holder
  • Owner/Operator Housekeeper
  • Head Cashier

Degrees

  • Associate of Arts

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