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Food Service Worker Resume Example

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FOOD SERVICE WORKER
Summary

Dedicated and detail-oriented cashier and server with 3 years of experience in the food service industry. Professional when answering customers' questions and recording order information. Service-oriented with quick delivery of menu items.

Skills
  • Customer assistance
  • Product knowledge
  • Safe food handling
  • Order taking
  • Working collaboratively
  • Conflict resolution
  • Active listening
  • Multi-tasking ability
  • Cleaning and sanitizing
  • Cash drawer management
Experience
07/2018 - CurrentTwist & ShakeRevere, MA
Food Service Worker
  • Greeted customers at counter to fulfill requests and answer questions.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Operated POS/cash register, collected payments and provided accurate change.
  • Resolved issues with cash registers, card scanners and printers.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Used downtimes to prepare and restock supplies for expected busy periods.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
01/2020 - 10/2020Boston Burger CompanyCambridge, MA
Server
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Kept server areas clean and stocked during service hours to increase efficiency while working tables.
12/2018 - 04/2019Toscano RestaurantCambridge, MA
Hostess
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings using OpenTable.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Planned and executed large parties by organizing menus, spaces and special requests.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Monitored seating area and checked restrooms every hour to keep spotless.
11/2019 - 01/2020Mango Beach-ECambridge, MA
Food Service Worker
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Operated POS and processed efficient and accurate cash, check, debit, and credit card payments with it.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prepared recipe ingredients by washing, peeling, cutting and measuring.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Sanitized, followed safety guidelines as required by company and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Education and Training
06/2019Revere, MA
High School DiplomaRevere High School
  • Took a dual enrollment class at North Shore Community College in 2018.
Charlestown, MA
Some College (No Degree) in PsychologyBunker Hill Community College
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Resume Overview

Companies Worked For:

  • Twist & Shake
  • Boston Burger Company
  • Toscano Restaurant
  • Mango Beach-E

School Attended

  • Revere High School
  • Bunker Hill Community College

Job Titles Held:

  • Food Service Worker
  • Server
  • Hostess

Degrees

  • High School Diploma
    Some College (No Degree) in Psychology

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