LiveCareer-Resume

food service worker resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Detail-oriented, with strong background in food service and preparation. Excel at delivering excellent customer service in fast-paced environments. Recognized for exceptional communication and problem solving skills. Reliable Food Service Worker bringing 2 years of experience in food preparation and customer service. Took orders and made food quickly. Knowledgeable and experienced in food handling procedures.

Skills
  • Safe food handling
  • Schedule management
  • Surveying
  • Effective customer upselling
  • Opening and closing procedures
  • Food safety and sanitation
  • Team member motivation
  • Active listening
  • Organizational skills
  • Project planning
Education and Training
Fishers High School Fishers, IN Expected in 12/2020 High School Diploma : - GPA :
Experience
Hca - Food Service Worker
Cottonwood Heights, UT, 03/2020 - Current
  • Prepared, assembled and set-up food items safely, efficiently and according to public health standards, standard recipes and customer specifications.
  • Presented tasteful and attractive dishes to customers, kept sanitized and orderly kitchen environment and stored food and supplies properly for efficient retrievability.
  • Mastered diverse ingredient use and cooking techniques and processed and delivered healthy, timely and on-time dishes that delighted customers and exceeded employer requirements.
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Re-stocked, organized and arranged service and food stations.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Verified compliance with all sanitation and safety requirements.
  • Received food orders from individuals and explained offerings.
  • Organized ingredients and restocked supplies to prepare for busy periods.
Trinity Health Corporation - Hostess
Delaware, OH, 03/2019 - 10/2020
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Conveyed world-class dining experience by explaining menu items thoroughly, taking accurate orders, delivering food courses at just right time and following up for refills or dessert.
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Handled guest complaints quickly by reading verbal and non verbal cues, empathy and knowledge of the company, while maintaining positive dining experience for everyone.
  • Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
Urban Air Trampoline Park - Party Hostess
City, STATE, 11/2019 - 03/2020
  • Used opportunities to upsell to guests during events, suggesting add-ons and gifts services.
  • Greeted and logged in each guest, delivering instructions and details on games and party activities.
  • Obtained signed waiver from customer before starting event and closed out customer bill at event end.
  • Prevented loss of guest possessions and gifts by thoroughly checking space prior to guest exits.
  • Communicated and encouraged adherence to safety rules to prevent injuries and mishaps.
  • Interacted with all guests and participated in activities throughout event while giving next-level attention to guest of honor.
  • Began and ended events punctually by monitoring time and pacing schedule of activities.
  • Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
  • Interacted with 24+ guests per day with friendly, patient manner to deliver positive, fun experience.
  • Addressed issues to patron satisfaction, escalating more critical problems to management.
  • Collaborated with peers to deliver consistent service and promote customer retention.
  • Attended all offered trainings to build customer service and safety skills.
  • Assisted patrons with unloading and loading to remain compliant with safety regulations.
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
  • Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
  • Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.

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Resume Overview

School Attended

  • Fishers High School

Job Titles Held:

  • Food Service Worker
  • Hostess
  • Party Hostess

Degrees

  • High School Diploma

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