LiveCareer-Resume

food service worker resume example with 13+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Menu memorization
  • Quality control
  • Safe food handling
  • ServSafe
Education
Wayland Baptise University San Antonio, TX, Expected in ā€“ ā€“ : Nursing - GPA :
Audie And Joyce San Antonio, TX, Expected in 1986 ā€“ ā€“ Cosmotology : Cosmotologist - GPA :
Work History
Universal Health Services - Food Service Worker
Garden City, KS, 03/2019 - Current
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Strategically plated hot meals and salads in aesthetically pleasing arrangements.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Observed customer purchases in line and differentiated between standard portions.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
  • Cleaned walls, fans and drains in bakery coolers, display cases and work area.
  • Circulated kitchen area to receive work assignments from [Job title] and identify support tasks.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Verified all [Number] square feet of restaurant and lounge exceeded state and federal cleanliness standards.
  • Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales averaging $[Amount].
  • Monitored guests for intoxication and immediately reported concerns to management.
  • Collaborated with bar staff to complete alcoholic beverage orders for guests in all dining areas.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
  • Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Double Good - Order Picker
Burr Ridge, IL, 11/2016 - Current
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Arranged items at destination according to customer requests and instructions.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Surrounded items in cling film, padded blankets and tape to protect from damage.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors to obtain replacements or refunds.
  • Kept warehouse clean and organized to maximize team efficiency and productivity.
  • Informed purchasing team of missing or damaged items immediately when unloading and receiving.
  • Safely transported [Type] and [Type] items using [Type] equipment avoiding accidents and mishaps.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
Caine & Weiner - Customer Service Representative
Buffalo, NY, 11/2007 - 06/2008
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Evaluated account and service histories to identify trends, using data to mitigate future issues.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Responded to customer requests for products, services and company information.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
  • Answered constant flow of customer calls with up to [Number] calls in queue per minute.
  • Collected customer feedback and made process changes to exceed customer satisfaction goals [Number]%.
  • Suggested new procedure to persuade cancelling customers to stay with company, resulting in [Number]% decrease in cancellations.
Heavenly Solutions - Manager /Business Owner
City, STATE, 11/1997 - 06/2006
  • Improved realization of organizational objectives by effectively communicating department goals, organizational objectives and industry trends.
  • Investigated practical and theoretical issues facing emergency services and identified effective resolutions.
  • Supported care objectives by devising and implementing effective structures to track performance and assess compliance with specifications.
  • Reviewed operational plans from other locations to identify options for local systems.
  • Maintained current understanding of local, state and federal guidelines for emergency response.
  • Received incoming calls and messages and addressed or triaged phone requests.
  • Investigated and resolved customer complaints to foster satisfaction.
  • Collaborated with [Type] department on operational support tasks to model importance of group goals.
  • Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention.
  • Calibrated instruments and scales in production area and quality lab.
  • Maintained regular contact with clients and identified opportunities to deliver added value to client relationships.
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
  • Engaged client executives to assess strategic business needs and challenges and translate business strategy into human capital opportunities with business impact.
  • Updated quality control standards, methods and procedures to meet compliance requirements.
  • Supervised production planning while using appropriate tools and analysis for smooth production output.

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Resume Overview

School Attended

  • Wayland Baptise University
  • Audie And Joyce

Job Titles Held:

  • Food Service Worker
  • Order Picker
  • Customer Service Representative
  • Manager /Business Owner

Degrees

  • Some College (No Degree)
  • Cosmotology

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