Food Service Worker Resume Example Jayells Smoke House

FOOD SERVICE WORKER

Professional Summary

Dependable Team Trainer with strong background in foodservice and related positions. Work effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Demonstrated excellence in customer service and customer recovery.

Experienced Customer Service professional with over seven years of experience in customer service. Excellent reputation for resolving problems, improving customer satisfaction, and driving overall operational improvements. Consistently saved costs while increasing profits.

Enthusiastic team leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of problem solving and organization and training in customer relations. Motivated to learn, grow and excel in business.

Work History

Jayells Smoke House. Romeo, MIFood Service Worker | 10/2019 - 01/2020

Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Cooked batches of food according to standard recipes.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Sanitized dining ware and kitchen equipment according to health code standards.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Observed customer purchases in line and differentiated between standard portions.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Circulated kitchen area to receive work assignments from Assistant manager and identify support tasks.

Wayne Marketing Enterprises. Troy, MIAccount Manager | 02/2019 - 07/2019

Reinvented team interaction with prospective clients by developing innovative and creative sales pitch implemented into sales team strategy.
Educated clients on new AT&T business accounts and updated account information to maintain high standards of client service.
Analyzed account details such as usage, customer data and client comments to enhance understanding of product effectiveness and understand client needs.
Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
Established open and professional relationships with team members which helped resolve issues and conflicts quickly.
Built strong relationships with customers through positive attitude and attentive response.
Mentored and guided employees to foster proper completion of assigned duties.
Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Trained new employees in specific job requirements.
Demonstrated new products, procedures and techniques to employees.
Delivered feedback to decision-makers regarding employee performance and training needs.
Taught new team members correct procedures for all areas of operations.

Northwood Inc.. Madisen Heights, MichiganProvider Relations Assistant | 05/2018 - 02/2019

Updated, proofed and distributed provider directories, using Excel and Word.
Proactively managed client correspondence and recorded all tracking and communications.
Identified prospect needs and developed appropriate responses along with information on suitable products and services.

Taco Bell. Washington, MIFood Champion | 06/2013 - 07/2016

Kept register accurate through correct billing, payment processing and cash management practices.
Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Investigated and integrated enhanced service and team management strategies to boost business profits.
Prepared and expedited food orders to support waitstaff and other team members.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.

Skills

Sales
Cash Register Operation
Preparation techniques
Business operations
Problem resolution
Team management
Team Bonding
Food Preparation

Food Safety
Safe food handling
Food preservation and storage methods
Communications
Supervision
Relationship development
Customer service
Cleaning

Education

Lutheran High NorthMacomb06/2016High School Diploma

Oakland UniversityAuburn Hills Expected in 2021Communications: Media & Advertising

Resume Overview

Companies Worked For:

Jayells Smoke House
Wayne Marketing Enterprises
Northwood Inc.
Taco Bell

School Attended

Lutheran High North
Oakland University

Job Titles Held:

Food Service Worker
Account Manager
Provider Relations Assistant
Food Champion

Degrees

High School Diploma
Communications : Media & Advertising

Food Service Worker Resume Example

Resume Score: 80%

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