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Food Service Worker Resume Example

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FOOD SERVICE WORKER
Professional Summary

Food Service Director with over 20 years experience in public school food service operations. Demonstrated team leader with excellent staff management skills, organizational abilities, verbal, and written communication. Proficient with nutritional software and point of sale systems. Extremely well versed with the National School Lunch Program including monthly reporting, inventories and free and reduced program.

Skills
  • Budgeting
  • Reporting and documentation
  • Business administration
  • Problem solving
  • Menu planning
  • Time management
  • Team mentorship
  • Scheduling
  • Deadline-driven
  • Vendor and contract negotiations
  • Budget, Profit
  • Cost control
  • Record keeping
  • Event planning & Executing
Work History
Food Service Worker, 01/2020 to Current
City Of Northampton – Northampton, MA
  • Perform a variety of duties on a daily basis
  • Prepared work areas, restocked service stations, prepared and served food and drinks
  • Take payments for cafeteria items
  • Cultivated and maintained positive ongoing customer relations with staff, parents, and students
  • Managed complex record keeping of income and expenditures, food, supplies, personnel and equipment to ensure smooth operating procedures
  • Prepare recipe ingredients by washing, peeling, cutting and measuring
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas
  • Cooked batches of food according to standard recipes
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
  • Cleaned and sanitized work areas throughout hours of operation and at close of business
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
Director of Food Services, 08/2007 to 07/2010
Town Of Southampton – Southampton, MA
  • Oversaw school lunch program for 500 plus student population
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to student satisfaction
  • Managed record keeping of income and expenditures, food, supplies, personnel and equipment to ensure smooth operating procedures
  • Cultivated and maintained positive ongoing customer relations with staff, parents, and students
  • Maintained sound financial footing by overseeing department profit, loss and budgeting
  • Coordinated and organized all of the cafeteria inventory
  • Oversaw food preparation and monitored safety protocols
  • Maintained high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies
  • Motivated staff to perform at peak efficiency and quality
Director of Dining Services, 08/2000 to 07/2007
Town Of Wellesley – Wellesley, MA
  • Maintained complete responsibility for the coordination and operation of food services in nine different schools (4000 students and staff) in the district
  • Planned and organized parties, banquets and special functions to meet high quality expectations of a demanding customer base
  • Calculated and supervised all profit & loss budgeting to sustain a profitable account
  • Facilitated an efficient food service operation to provide high quality food with consumer value to 4000 students and staff in the district
  • Recruited, trained, evaluated and supervised all 27 food service personnel in order to provide an exceptional meal program
  • Cultivated excellent relationships with administration, students, staff, and the community
  • Improved participation and heightened awareness of the lunch program in the district by creating, coordinating and executing innovative theme days, promotions and specials
  • Maintained complete responsibility for school cafeterias in the district
  • Exceeded company and client income expectations for each ten-month period of operation
  • Directed, supervised and coordinated the schedule of all assigned food service employees to ensure efficient food preparation, presentation and maximum customer service
  • Effectively implemented menu planning to ensure customer satisfaction and cost control
  • Developed associates' skills through proper training, delegation, task assignment, and accountability using challenging activities while encouraging group ideas
  • Achieved ServSafe certification
  • Interviewed, hired and trained all employees
  • Acted as a liaison between Chartwells, the school administration, staff, students and the community
  • Spearheaded regular maintenance and repair to keep kitchens and equipment in peak condition
  • Motivated staff to perform at peak efficiency and quality
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each afternoon
Director of Dining Services, 07/1997 to 08/2000
Chartwells Schools Dining Services – Belmont, MA
  • Oversaw entire food service program for the entire district consisting of 6 schools
  • Led daily staff meetings to implement policies and update team members on meal plans
  • Monitored food production and corrected issues in preparation, portioning or other areas
  • Hired, trained and directed 20 person team of dining services professionals
  • Maintained exceptional standards of safety and sanitation in all areas
  • Strengthened controls to minimize waste and reduce costs
  • Purchased food and cultivated strong vendor relationships
  • Maximized quality assurance by completing frequent checks of line
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to client satisfaction
  • Limited portion sizes and used garnishes to control food costs
  • POffered and oversaw all catering for the Superintedent , School Commitee as well as any school related organization
  • Oversaw balancing of cash registers, reconciled transactions and deposited establishment's earnings to bank each day
Education
Associate Degree: Liberal Arts, Communications, Arts and Science, 2015
Holyoke Community College - Holyoke, MA
  • GPA: 3.9, High Honors
  • Awarded Dean's List, Member of Phi Theta Kappa Society
  • Commencement Speaker
  • Minored in Communications, Affiliations National Association for Alopecia Areata Human Rights Campaign Additional Information
  • Graduated with [Number]
Deans List
Accomplishments

Achieved High Academic Standing Despite A 30 Year Hiatus From Academic Experience, Educational Para Professional Certification , Skilled Woodworker, January 2011 (active). Freelance Disc Jockey For Weddings, Graduations, Corporate Events, Etc. (active).

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Resume Overview

Companies Worked For:

  • City Of Northampton
  • Town Of Southampton
  • Town Of Wellesley
  • Chartwells Schools Dining Services

School Attended

  • Holyoke Community College

Job Titles Held:

  • Food Service Worker
  • Director of Food Services
  • Director of Dining Services

Degrees

  • Associate Degree : Liberal Arts, Communications, Arts and Science , 2015

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