LiveCareer-Resume

food service worker resume example with 3+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Diligent Food Service Team Member offering over 4 years of experience in foodservice. Skillful in maintaining cost controls and determining optimal coverage to meet business needs without sacrificing quality. Talented at building relationships with community members, clients and staff.

Skills
  • Patient relations
  • Quality control
  • Point of Sale (POS) system operations
  • Team Leadership
  • Complex Problem Solving
  • Teamwork and Collaboration
  • Team Building
  • Goal Setting
  • Computer Skills
  • Customer Service
  • Microsoft Office
  • Active Listening
  • Reliable & Trustworthy
  • Planning & Organizing
  • Good Work Ethic
  • Critical ThinClaire
  • Organizational Skills
  • Problem Resolution
Education and Training
Clear Spring High School Clear Spring, MD Expected in 05/2021 High School Diploma : - GPA :
Experience
Baptist Health South Florida - Food Service Worker
Boca Raton, FL, 05/2020 - 11/2021
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Received food orders from individuals and explained offerings.
  • Followed recipes and customer requests to prepare meals.
  • Washed, peeled and seeded fruits and vegetables.
  • Complied with company service standards and adhered to inventory and cash control procedures.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Performed variety of duties related to food service.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Used kitchen equipment and utensils to create dishes from ingredients.
Gpm Investments - Cashier/Sales Associate
Sedalia, MO, 07/2019 - 05/2020
  • Followed company safety regulations to maintain safe work environment.
  • Operated cash register by adhering to POS system processes and procedures when ringing sales and tendering correct change and receipts.
  • Escalated customers' complaints or inquiries to management for immediate investigation and resolution.
  • Maintained clean, orderly and well-stocked register area.
  • Engaged customers with friendly smile and knowledgeable support to promote sales and build loyalty.
  • Processed customer purchases and returns via cash and credit card.
  • Kept store presentable with regular cleaning and organization.
  • Worked closely with front-end staff to assist customers.
  • Counted cash at end of shift and prepared bank deposits.
  • Handled merchandise returns and exchanges, verifying eligibility of items and customers by examining pieces and receipts.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Met physical requirements with regular standing, lifting and reaching to move heavy boxes and full merchandise racks.
  • Helped with purchases and signed customers up for rewards program.
  • Delivered consistent and dedicated service through front-end customer engagement.
  • Asked detailed questions to determine appropriate items to fill customer needs.
  • Modeled customer service best practices to team members to promote positive guest experiences.
Steak N Shake - Drive Through Operator
City, STATE, 02/2018 - 04/2020
  • Learned and followed safety and emergency procedures.
  • Rotated among various workstations, performing work necessary to meet production needs.
  • Kept drive-thru station well-stocked and organized to meet customer needs.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Prepared drinks, ice cream and other special items to complete food orders.
  • Completed opening, closing and shift change tasks by following company guidelines.
  • Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Backed up front counter employees to maximize guest satisfaction with speedy service.
  • Checked headsets and replaced batteries prior to rush periods to maintain readiness.
  • Took orders, prepared foods and processed payments in full-service establishment.
  • Greeted patrons, speaClaire clearly to take orders and give details about food items.
  • Worked nights, weekends and holidays and maintained calm, pleasant demeanor.
  • Followed store policies and procedures in regards to cleaning and sanitizing.
  • Informed customers of regular deals or monthly specials to upsell orders.
  • Operated headset to process food orders from guests to input into computer system.
  • Assembled accurate food orders into bags, adding condiments, utensils and napkins.
  • Processed credit card and cash payment for orders, counting out change and furnishing receipts.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Complied with cash handling procedures to meet regional cashier variance policy.
  • Welcomed customers, offering assistance to help find store items.
  • Processed customer payments quickly and returned exact change and receipts.
  • Scanned items and checked pricing on cash register for accuracy.
  • Kept check-out areas clean, organized and well-stocked to maintain attractive store.
  • Built and maintained productive relationships with employees.
  • Managed cashier shifts and breaks.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Answered phone calls to assist customers with questions and orders.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Helped customers find store locations and complete purchases.
  • Resolved customer complaints and escalated worsening concerns for remediation.

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Resume Overview

School Attended

  • Clear Spring High School

Job Titles Held:

  • Food Service Worker
  • Cashier/Sales Associate
  • Drive Through Operator

Degrees

  • High School Diploma

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