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Food Service Worker Resume Example

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FOOD SERVICE WORKER
Summary

Customer-focused Cashier Team Lead with driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain loyal business. Offering great problem-solving skills to quickly address customer questions and concerns.

Enthusiastic Head Cashier bringing 10 years of retail experience and unsurpassed strengths in customer service and sales. Knowledgeable about strategies for enhancing merchandising, promoting items and protecting store assets with careful monitoring. Successful in teaching junior employees how to maximize performance.

Skills
  • POS systems knowledge
  • Active listener
  • Credit and cash transactions
  • ID verification
  • Customer service
  • Customer greeting
  • Returns and exchanges
  • Store opening and closing
  • Customer relations
  • Equipment troubleshooting
  • Verbal/written communication
  • Opening and closing procedures
  • Cash counting machine operations
  • Cash balancing
  • Restocking and storage procedures
  • Receiving supplies
  • Safe food handling
  • Guest service
  • Database entry
  • Document editing
  • Billing and invoicing
  • Business operations
  • English
  • Energetic
  • Microsoft Excel
  • Work Area Maintenance
  • Writing
  • Team player
  • Friendly and outgoing
  • Cash register operation
  • Cash drawer balancing
  • Cash management
  • Customer assistance
  • Bank deposits
  • Accurate money handling
  • Payment processing
  • Punctuality
  • Hard-working
  • Training and coaching
  • Coin counting
  • Portion sizes
  • Equipment operation
  • Nutrition understanding
  • Cleaning and sanitation
  • Customer seating
  • Spreadsheet development
  • Scanning and copying
  • MS Office
  • Team building
  • customer service
  • Computer Literacy
  • Organizational Skills
  • communication skills
  • Planning
    • Experience
    Food Service WorkerAug 2019 to Jan 2020
    Company Name － City, State
    • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
    • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
    • Washed, peeled, cut and measured recipe ingredients.
    • Adjusted preparation and ingredients to accommodate dietary restrictions and allergies.
    • Kept work areas, utensils and pans cleaned and sanitized.
    • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
    • Maintained order and cleanliness of work areas in conformance with health codes.
    • Cleaned and sanitized dining ware and kitchen equipment.
    • Kept all utensils, dishes and glasses clean and ready for customer use.
    • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
    • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
    • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
    • Followed recipes and customer request details to prepare high-quality, delicious meals.
    • Cleaned work areas, equipment and utensils.
    • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
    • Upheld food safety standards at all times.
    • Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
    Parking Lot Attendant/CashierApr 2016 to Apr 2018
    Company Name － City, State
    • Collected parking lot fees from customers and issues parking stubs.
    • Patrolled parking areas and monitored car safety to prevent theft and damage.
    • Maintained cleanliness, neatness and organization of all areas.
    • Responded to questions about local area and company services.
    • Resolved all customer issues to maintain high standards of customer satisfaction.
    • Provided excellent service and attention to customers when face-to-face or through phone conversations.
    • Earned reputation for good attendance and hard work.
    Library AideSep 2013 to Dec 2015
    Company Name － City, State
    • Used library and scholarly databases to locate necessary information.
    • Oversaw the check-in and check-out process of library books and materials at the circulation desk.
    • Kept watchful eye on front desk at all times to encourage protected library environment.
    • Supervised inventories for books, audio-visual materials and computer software, accurately processing all receipts.
    • Provided assistance to patrons in regards to the library's computer system and gave instructions for logging onto the Internet.
    • Processed payments for overdue library materials.
    • Promoted the library's vast services to visitors through active communication.
    • Returned books to circulation by placing on proper shelves.
    • Efficiently handled multitude of daily tasks, including facility maintenance and security in support of staff members.
    • Answered patrons' questions and assisted in finding materials requested.
    • Developed strong understanding of cataloging books and other materials through various methods.
    • Pleasantly greeted library patrons offered assistance with any needs or issues.
    • Restocked returned items to correct shelf or storage locations.
    • Handled in-person and telephone requests for information and materials.
    • Collected fines from customers for overdue books and resources.
    Member Service RepresentativeAug 2010 to Aug 2013
    Company Name － City, State
    • Updated spreadsheets and other document filing systems.
    • Assisted team members by demonstrating key features in AS400 and Pos Machine.
    • Provided excellent service and attention to customers when face-to-face or through phone conversations.
    • Earned reputation for good attendance and hard work.
    • Recognized by management for providing exceptional customer service.
    • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
    • Processed customer account changes.
    • Processed credit card, EBT and gift certificate payments in electronic computer systems.
    • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
    • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
    • Exchanged and returned items, noting all details in company database and placed returned merchandise in bins for restocking.
    • Operated cash register by swiping barcoded items across electronic scanner to record price and collect payment.
    • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
    • Answered phone calls to assist customers with questions.
    • Helped customers find specific products, answered questions and offered advice.
    Education and Training
    High School DiplomaJun 2002Charlotte Amalie High School － City
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    Resume Overview

    School Attended

    • Charlotte Amalie High School

    Job Titles Held:

    • Food Service Worker
    • Parking Lot Attendant/Cashier
    • Library Aide
    • Member Service Representative

    Degrees

    • High School Diploma Jun 2002

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