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Food Service Worker Resume Example

Resume Score: 80%

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FOOD SERVICE WORKER
Summary

Reliable food preparation worker with strong background helping with customer orders, cooking and store cleanliness. Able to stand for long hours and complete demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.

Skills
  • Supervision and training
  • Team oversight
  • Calm under pressure
  • Profit and loss accountability
  • Inventory management
  • Packaging and sanitation
  • Staff supervision
  • Customer experiences
  • Client relations
  • Recruiting and Hiring
  • Staff training
  • Data review
  • Inventory control
  • Merchandising familiarity
  • Sales expertise
  • Customer retention
  • Goal setting
  • Training and coaching
  • Employee scheduling
  • Communication skills
  • Complex problem solving
Experience
Company Name | City, StateFood Service Worker10/2019 - 03/2020
  • Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Cleaned work areas, equipment and utensils.
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Prepared large batches of [Type] food according to standard recipes.
  • Plated completed meals in appealing arrangement and set in designated areas for delivery to patrons.
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Protected food from spoilage by storing according to safety procedures.
  • Floated in food-prep area to identify support tasks and receive assignments from cooks.
  • Ensured compliance with company service standards, including inventory and cash control procedures.
  • Verified compliance with all sanitation and safety requirements.
  • Thoroughly cleaned and sanitized dining ware and kitchen equipment.
  • Followed recipes and customer request details to prepare high-quality, delicious meals.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Adjusted preparation and ingredients to accommodate dietary restrictions and allergies.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
  • Maintained order and cleanliness of work areas in conformance with health codes.
  • Cross-trained in [Type] and [Type] positions to support team and help meet all customer needs.
  • Upheld food safety standards at all times.
Company Name | City, StateChecker01/2019 - 09/2019
  • Worked as team member assisting with cashier duties, product merchandising and cleaning to maximize store efficiency.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Operated checkout line at Safeway store.
  • Improved operations by working with team members and customers to find workable solutions.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Earned reputation for good attendance and hard work.
  • Read weekly sales inserts and monitored price changes.
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Trained new employees in cashiering procedures, offering assistance in resolving customer issues.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Resolved issues regarding customer complaints and escalated worsening concerns to the PIC for remediation.
  • Worked closely with front-end staff to assist customers.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Received payments for products and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
Company Name | City, StateGeneral Manager06/2015 - 12/2018
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Encouraged, trained and disciplined employees to maximize performance.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Designed sales and service strategies to improve revenue and retention.
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
  • Promoted professional skill development in full time and part time employees through effective training, management and motivation.
  • Mitigated regulatory risks by overseeing all compliance visits to ensure adherence to protocol.
  • Motivated and led team members to work together to achieve targets.
  • Managed scheduling for several employees to ensure optimal productivity.
  • Partnered with Store Director to develop and implement merchandising plans to guarantee profitability on weekly basis.
  • Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements.
  • Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
  • Consistently complied with company policies and government regulations.
  • Recruited, hired and trained high performing sales and support team.
Education and Training
Ferndale High School | City, StateHigh School Diploma06/1999
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Resume Overview

School Attended

  • Ferndale High School

Job Titles Held:

  • Food Service Worker
  • Checker
  • General Manager

Degrees

  • High School Diploma

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