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food service worker resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Working Quickly
  • Fast-Paced Environment
  • Team Oriented
  • Interpersonal Skills
  • Covid-19 Safety Protocols
  • Quality Control
  • Problem-Solving
  • Attention to Detail
  • Heavy Lifting Capacity
  • Positive Attitude
  • Quick Learner
  • Working with Diverse People
  • Food Preparation
  • Multitasking
  • Productivity and Efficiency
  • Verbal and Written Communication
  • Cleaning and Sanitizing
  • Customer Service
  • Food and Safety Standards
  • Plating and Presentation
  • Basic Mathematics
  • Plating and Portion Control
  • Menu Item Familiarity
  • Safe Food Handling
  • Cash Register Operation
  • Inventory Control
  • Persuasive
  • Strong Work Ethic
  • Friendly and Outgoing
  • Menu Memorization
  • Check Payment Processing
  • Price Memorization
  • Seating Assignment Preparation
  • Table Setting Arrangements
  • Point of Sale (POS) System Operations
  • High-Volume Dining
Experience
11/2020 to 08/2022
Food Service Worker Chagrin Falls Exempted Village Schools Chagrin Falls, OH,
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Acquired new skills to support team and further accommodate customer needs.
  • Received food orders from individuals and explained offerings.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Complied with company service standards and adhered to inventory and cash control procedures.
  • Monitored inventory to keep adequate stock of food items and supplies.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Followed food safety regulations pertaining to sanitation, food handling and storage.
  • Performed variety of duties related to food service.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Operated cash register to process cash, check and credit card transactions.
  • Set up, restocked and cleaned dining areas.
  • Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
05/2019 to 08/2020
Waitress Life Care Centers Of America Bridgeton, MO,
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Presented food and beverages to guests at tables.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Cleared table and bussed dishes to allow for quick setups.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Set up tables and counters to prepare dining and serving areas.
  • Relayed orders and special requests to cooks.
  • Handled special customer requests for separate checks and menu substitutions.
  • Calculated charges, issued table checks and collected payments from customers.
  • Provided timely checks on guest needs and brought requests.
  • Restocked tables, wait staff areas and order staging areas.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Collected tickets and followed proper cash-handling procedures.
  • Trained new employees on restaurant procedures and plating techniques.
  • Informed customers about specials, upselling additional food and drink items.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Monitored inventory to provide needed supplies to servers and bartenders.
  • Set [Number] tables for [Type] meals to prepare for over [Number] daily diners and reset tables after customers left.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
07/2018 to 05/2019
Food Service Worker Chagrin Falls Exempted Village Schools Chagrin Falls, OH,
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Followed staff performance and service standards to deliver consistent and positive customer experiences.
  • Acquired new skills to support team and further accommodate customer needs.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Received food orders from individuals and explained offerings.
  • Followed recipes and customer requests to prepare meals.
  • Washed, peeled and seeded fruits and vegetables.
  • Used kitchen equipment and utensils to create dishes from ingredients.
  • Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area.
  • Maintained professional demeanor during interactions with customers and co-workers.
  • Operated cash register to process cash, check and credit card transactions.
  • Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
11/2018 to 03/2019
Sales Associate Rv Retailer Colorado Springs, CO,
  • Collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Increased purchase amounts by cross-selling with similar products.
  • Met merchandise processing standards and maintained organized and accessible work area.
  • Developed trusting relationships with customers by making personal connections.
  • Assessed customer needs to provide assistance and information on product features.
  • Worked with fellow sales team members to achieve group targets.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
Education and Training
Expected in 06/2019 to to
High School Diploma:
Westfield State University - Westfield, MA
GPA:

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Resume Overview

School Attended

  • Westfield State University

Job Titles Held:

  • Food Service Worker
  • Waitress
  • Food Service Worker
  • Sales Associate

Degrees

  • High School Diploma

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