food service worker resume example

• Built trusting relationships with customers by making personal connections.
• Operated cash register, collected payments and provided accurate change.
• Reviewed files, recordings and other documents to obtain information to respond to requests.
• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Built and maintained relationships with peers and upper management to drive team success.
• Adhered to company initiatives and achieved established goals.
• Met merchandise processing standards and maintained organized and accessible work area.
• Obtained signatures for financial documents and internal and external invoices.
• Helped customers find specific products, answered questions and offered product advice.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Answered incoming telephone calls to provide store, products and services information.
• Worked with fellow sales team members to achieve group targets.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Sold various products by explaining unique features and educating customers on proper application or usage.
• Produced sales documents, finalized deals and filed records.
• Listened to customer needs to identify and recommend best products and services.
• Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
• Recruited, hired and trained new hires to optimize profitability.
• Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
• Mentored new employees on customer service, money handling and organizing strategies to maximize performance, productivity and team success.

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• Followed production orders and company standards to exceed quality scores on consistent basis.
• Upheld high standards of productivity and quality in operations.
• Assisted newly hired team members by explaining company procedures and safety requirements.
• Greeted customers, answered questions and recommended specials to increase profits.
• Operated POS terminals to input orders, split bills and calculate totals.
• Satisfied customers by topping off drinks and offering condiments, napkins and other items.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
• Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
• Provided exceptional service to high volume of daily customers.
• Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
• Prepared salads, appetizers and garnishes to assist kitchen staff.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Reviewed identification for patrons before serving alcoholic drinks.
• Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Greeted newly seated guests quickly and efficiently.
• Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
• Provided sauces and drink refills requested by customers.
• Processed customers' payments and provided receipts.
• Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
• Monitored customer movements and quickly cleared empty tables for future customers.
• Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
• Cleaned dishes with detergent, rinsing and sanitizing chemicals.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
• Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
• Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
• Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
• Led team in carrying out day-to-day tasks with customer service program in mind.
• Entered customer food orders into computer system.
• Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
• Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
• Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
• Developed recipes to meet consumer tastes, nutritional needs and budgetary considerations.
• Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
• Chopped, diced and sliced vegetables and fruit ahead of rush periods.
• Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
• Coordinated orders to expedite food from kitchen according to cook time and delivery time.
• Prepared garnishes for later use in meal production.
• Enforced proper sanitation practices to prevent spoiling or contamination of foods.
• Maintained consistent quality and high accuracy when preparing identical dishes every day.
• Streamlined food preparation and presentation tasks and recommended changes to boost cost savings.
• Modified standard recipes to address customer requests for substitutions or allergen concerns.
• Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
• Grilled and deep fried various foods from meats to potatoes.
• Replenished food items from inventory and rotated ingredients.
• Regulated oven, broiler and roaster operations for cooking at correct temperatures.
• Set up and performed initial prep work for soups, sauces and salads.
• Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
• Maintained clean and orderly appearance throughout kitchen and dining area.
• Received and stored food and supplies.
• Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
• Adhered to regulatory standards regarding safe and sanitary food prep.
• Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
• Handled advanced thawing and food pre-preparation for upcoming meals.
• Executed proper techniques when preparing menu item ingredients.
• Operated cash register, collected payments and provided accurate change.
• Accepted cash and credit card payments, issued receipts and provided change.