Food Service Worker Resume Example Gallup Indian Medical Center

FOOD SERVICE WORKER

Summary

Dedicated and hardworking Fresh produce worker able to lead and motivate retail workers to provide exceptional service every time. Knowledgeable about all aspects of store operations and able to target improvements and enhance operations. Ready for new professional challenges and seeking career-oriented position.

Knowledgeable food service worker with strong background as food service worker for hospital establishments. Highly organized and efficient in managing all customer needs. Committed to maximizing satisfaction and promoting loyalty with top-notch service.

Knowledge of basic healthcare and clerical skills. Goal-orientated, patient and caring. Proficient in Microsoft Office and medical software applications. Highly skilled in performing both clerical and medical support tasks. Able to work independently and maintains superb interpersonal skills.Educated in HIPAA-compliant data management and medical terminology. Possessing strong skills in accounting, communications and billing and coding.

Skills

HIPAA guidelines
Referral verification
Front desk operations
Patient callbacks
Records maintenance
Technologically savvy
Telephone etiquette
Entry management

Customer Service
Team Building
Communications
Administrative support
MS Office
Inventory Management
Business Operations

Experience

Food Service Worker | 02/2019 to Current
Gallup Indian Medical Center - Gallup, NM

Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Cleaned work areas, equipment and utensils.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Protected food from spoilage by storing according to safety procedures.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Distributed supplies, utensils and portable equipment.
Received food orders from patients and families, and explained offerings.
Created aesthetically pleasing food arrangements for special orders and party trays.
Resolved customer concerns and relayed relevant information to supervisor.
Verified compliance with all sanitation and safety requirements.
Ensured compliance with company service standards, including inventory and cash control procedures.
Maintained order and cleanliness of work areas in conformance with health codes.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Organized charts, documents and supplies to maintain team efficiency.
Cleaned and disinfected chairs and equipment according to facility policy.
Communicated with medical transcriptionists regarding patient medical records.
Scheduled appointments for patients via phone and in person.
Followed all principles of asepsis and infection control.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Answered appointment calls.
Communicated with patients by phone and via written correspondence.
Served specific meals to patients with special dietary needs with accuracy and speed.
Devised meal plans in line with patients' age, gender, diagnosis, cultural background and religious practices.
Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services.
Calculated nutritional requirements to assess adequacy of diet and nutrition support.
Recommended appropriate feeding schedules and methods to meet nutritional needs and abilities.
Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident.

ARC Reader | 06/2016 to 12/2020
University of New Mexico - Gallup, NM

Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved operations by working with team members and customers to find workable solutions.
Utilized Excel to compile data gathered from various sources.
Attended departmental meetings, providing feedback to enhance future performance.
Answered Student calls per email and telephone to answer academic questions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Copied, logged and scanned supporting documentation.
Entered details such as payments, account information and call logs into the computer system.

Fresh Produce Assistant | 03/2018 to 02/2019
Walmart - Gallup, NM

Enhanced sales by implementing merchandising and promotional improvements.
Taught junior employees how to meet operational and sales goals with proactive strategies.
Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making.
Taught staff how to handle difficult situations with calm and professionalism.
Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
Determined complete order accuracy by examining merchandise to verify price and quantity.
Organized and updated schedules to optimize coverage for expected customer demands.
Responded to customer inquiries and delivered appropriate information after carefully researching issues.
Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.

Office Assistant | 08/2010 to 07/2011
Bread Springs Chapter - Bread Springs , NM

Managed reception and lobby area, greeted visitors and responded to requests for information.
Created and maintained spreadsheets and developed administrative and logistical reports.
Received and screened high volume of internal and external communications.
Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.
Produced professional and error-free letters, presentations and spreadsheets.
Maintained business records by updating customer information.
Scheduled appointments on behalf of staff members to keep office operations smooth and efficient.
Maintained office supplies inventory by checking stock and ordering new supplies as needed.
Organized files, developed spreadsheets, faxed reports and scanned documents.
Assisted with administrative tasks, including filing, and answering phones.
Screened all visitors and directed them to the correct employee or office.

Education and Training

University of New Mexico - Albuquerque, NM

Associate of Arts

Psychology , 05/2017

Resume Overview

Companies Worked For:

Gallup Indian Medical Center
University of New Mexico
Walmart
Bread Springs Chapter

School Attended

University of New Mexico

Job Titles Held:

Food Service Worker
ARC Reader
Fresh Produce Assistant
Office Assistant

Degrees

Associate of Arts

Food Service Worker Resume Example

Resume Score: 80%

Resume Overview

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