Food Service Worker resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Personable and dedicated Customer Service Representative with extensive experience in customer service industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Personable, friendly and solution-oriented customer service representative with over years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction. Positive, upbeat customer service representative brings more than 4 years of customer-facing experience in fast-paced settings. Highly adaptable to addressing diverse customer needs. Proven history of building trust with customers to promote satisfaction, resolve concerns and maintain long-term loyalty. Skilled at accurately documenting call details, preparing reports and arranging service. Well-versed in providing helpful answers and relevant information to retain clients. Friendly and efficient devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable regarding standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

  • Credit card payment processing
  • Report creation
  • Report generation
  • Route management
  • High-energy attitude
  • Schedule mastery
  • Conflict mediation
  • Shipping and receiving understanding
  • Quality control
  • Clerical support
  • Product organization
  • Adaptive team player
  • Office equipment proficiency
  • Data evaluation
  • Inbound and outbound calling
  • Quality assurance controls
  • Sales expertise
  • Project management abilities
  • Microsoft Office expertise
  • Problem-solving abilities
  • Customer relations
Food Service Worker, 03/2020 - 08/2020
Continental Services Grosse Pointe Shores, MI,
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Distributed supplies, utensils and portable equipment.
  • Received food orders from individuals and explained offerings.
  • Cleaned utensils, dishes and glasses for customer use.
  • Upheld food safety standards at all times.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Monitored inventory and promptly reported food items requiring reorder.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Plated meals in appealing arrangement and placed in designated areas to deliver to patrons.
  • Complied with company service standards, including inventory and cash control procedures.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Washed, peeled, cut and measured recipe ingredients.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
Substitute Teacher, 03/2018 - 03/2019
Devereux Orlando, FL,
  • Stayed up to date with current regional curriculums to maintain readiness for long- and short-term substitute jobs.
  • Requested as substitute teacher based on excellent referrals and trusted performance.
  • Enforced classroom routines to keep students on schedule and operating at consistent level.
  • Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
  • Engaged students in discussions to promote interest and drive learning.
  • Assigned homework to students based on curricula and modified based on daily progress.
  • Reported problem students to principal to maintain control of classroom.
  • Provided notes and reports on school day activities to primary teacher.
  • Maintained student attendance and assignment records to prevent lapses during teacher absences.
  • Managed classrooms of [Number] high school students during teacher absences.
Teacher, 09/2015 - 03/2018
Kindercare Franklin, TN,
  • Promoted collaboration and problem-solving skills by facilitating group projects and class discussions.
  • Maintained and updated pedagogy manuals for use by other educators.
  • Combined discipline plan with effective measures and lesson plans to increase concentration, participation and progress student accountability.
  • Leveraged classroom technologies to create approved lectures and lessons.
  • Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
  • Motivated students to be more engaged in classes through applying positive reinforcement techniques.
  • Created lesson plans in accordance with state curriculum and school-wide curriculum standards.
  • Taught students in various stages of cognitive, linguistic, social and emotional development.
  • Met with parents and guardians to discuss student progress and increase participation for comprehensive and long-term student success.
  • Selected and implemented interesting and interactive learning media to increase student understanding of course materials.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Prepared unit and lesson plans for courses of study, following curriculum guidelines and Common Core standards.
  • Strengthened parent-teacher and parent-child communication by holding regular parent-teacher conferences.
  • Monitored student progress using exams and assignments to check for thorough understanding.
  • Interacted with parents, teachers and [Job title]s to maintain productive communication throughout program participation.
  • Leveraged diverse instructional strategies and hands-on activities to engage students and boost understanding of material.
  • Developed interesting course plans with multimedia learning tools to meet academic, intellectual and social needs of students.
  • Employed broad range of instructional techniques to retain students' interest and maximize learning.
  • Taught [Number] classes per week, substituting for absent teachers when needed.
  • Collaborated with other staff members to plan and schedule lessons promoting learning and student engagement.
  • Worked with students individually to address areas of concern, including test grades and missed coursework.
  • Differentiated instruction according to student ability and skill level.
  • Performed student background reviews to ascertain learning deficiencies and strengths to develop tailored lessons based on student needs.
  • Established and enforced rules for behavior and procedures for maintaining order among class of [Number] students.
  • Observed children and recorded activities, maintained daily records and created safe environments during activities, meals and naps.
  • Encouraged student critical thinking and discussion in [Area of study] course using variety of teaching techniques.
  • Fostered positive, student-centered classroom environment by encouraging opinion sharing.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Used children's literature to teach and reinforce reading, writing, grammar and phonics.
  • Established weekly anecdotal records and portfolios to assess student progress.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Instructed special needs students in [Area of study] using assistive technologies.
  • Taught students fundamental building blocks and advanced concepts.
  • Worked one-on-one with students to create individualized lesson plans to increase progress.
  • Established positive relationships with students, parents, fellow teachers and school administrators.
  • Developed individualized lesson plans based on each student's IEP goals.
  • Identified early signs of emotional, developmental and health delays or problems in students and followed up with parents.
  • Earned positive feedback from parents regarding classroom instruction and student learning success.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
  • Attended and participated in department staff meetings to brainstorm ideas on [Type] issues.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Improved students' reading levels through guided reading groups and whole group instruction.
  • Implemented assessment tools to evaluate student progress and identify weak points.
Education and Training
: General Studies, Expected in
Navarro College - Corsicana, TX
High School Diploma: , Expected in 05/2001
Buffalo High School - Buffalo, TX

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Resume Overview

School Attended

  • Navarro College
  • Buffalo High School

Job Titles Held:

  • Food Service Worker
  • Substitute Teacher
  • Teacher


  • Some College (No Degree)
  • High School Diploma

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