Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.
Skills
Cultural awareness
Responsible
Compassion
Patient care
Hospital operations
Health and Safety Standards
Patient Relations
Proficient hearing
Proficient vision
Verbal and written communication
Computer skills
Work History
03/2012 to 03/2013
Food Service WorkerExeter Hospital – Seabrook, NH,
Made food according to standard recipes with requested changes for customer satisfaction.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Sanitized dining ware and kitchen equipment according to health code standards.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Greeted customers at counter to fulfill requests and answer questions.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Increased sales by 10% within food service department
08/2007 to 08/2011
Medical AssistantKaweah Health Care District – Dinuba, CA,
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
Taught patients about medications, procedures and care plan instructions.
Tested and recorded blood glucose levels.
Collected and documented patient medical information such as blood pressure and weight.
Ordered and prepared reagents and supplies.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Documented vital signs and health history for patients in clinic and hospital environments.
Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
Obtained all prescribed laboratory testing.
Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
Called and faxed pharmacies to submit prescriptions and refills.
Obtained client medical history, including medication information, symptoms and allergies.
Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Sanitized, restocked and organized exam rooms and medical equipment.
Performed clerical duties, such as word processing, data entry, answering phones and filing.
Assisted patients in obtaining medications when insurance would not cover costs through pharmaceutical patient assistance programs.
Obtained radiology images when requested by physicians.
Verified appropriate lab couriers picked up collected lab specimens.
Managed over 30 patient visits per day while working walk-in clinics.
07/2006 to 08/2007
Housekeeping AttendantProvidence Health & Services – Orange, CA,
Kept building entryway glass clean and polished for professional presentation.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Responded to requests from patrons for linens and toiletries.
Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
Disposed of trash and recyclables each day to avoid waste buildup.
Restocked room supplies such as facial tissues for personal touch with every job.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
Cleaned and stocked minibars with necessary beverages and supplies.
Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Administered medications to patients and remained vigilant for negative side effects.
Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
Checked vital signs on daily basis and contacted supervisor regarding any patient health concerns or behavioral changes.
Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from any harm.
Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Cooked tasty, nourishing meals for patients to promote better nutrition.
Administered prescribed drugs to high-volume patient caseload.
Followed nutritional plans to prepare optimal meals.
Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Increased medication and medical terminology knowledge through research and continuing education.
Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Transported patients between rooms and appointments or testing locations.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Obtained client medical history, including medication information, symptoms and allergies.
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Responsible for 30+ residents on daily basis.
Education
Expected in 07/2021
MBA: Business Administration University of Phoenix - Tempe, AZ GPA:
Expected in 07/2021
Master of Science: Health Administration University of Phoenix - Tempe, AZ GPA:
Expected in 07/2018
Bachelor of Science: Health Administration University of Phoenix - Tempe, AZ GPA:
Expected in 04/2016
Associate of Arts: Healthcare Administration University of Phoenix - Tempe, AZ GPA:
Expected in 07/2007
Practical Nursing School Diploma: Practical Nursing Gibson Technical Center Practical Nursing Program - Reeds Spring, MO, GPA:
Expected in 05/2003
High School Diploma: Reeds Spring High School - Reeds Spring, MO, GPA:
Affiliations
National Technical Honor Society
National Society of Leadership and Success
Certifications
Level I Certified Medication Aide - 2004 - current
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