Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality.

  • Cultural awareness
  • Responsible
  • Compassion
  • Patient care
  • Hospital operations
  • Health and Safety Standards
  • Patient Relations
  • Proficient hearing
  • Proficient vision
  • Verbal and written communication
  • Computer skills
Work History
03/2012 to 03/2013
Food Service Worker Exeter Hospital Seabrook, NH,
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Increased sales by 10% within food service department
08/2007 to 08/2011
Medical Assistant Kaweah Health Care District Dinuba, CA,
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Taught patients about medications, procedures and care plan instructions.
  • Tested and recorded blood glucose levels.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Ordered and prepared reagents and supplies.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Obtained all prescribed laboratory testing.
  • Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Assisted patients in obtaining medications when insurance would not cover costs through pharmaceutical patient assistance programs.
  • Obtained radiology images when requested by physicians.
  • Verified appropriate lab couriers picked up collected lab specimens.
  • Managed over 30 patient visits per day while working walk-in clinics.
07/2006 to 08/2007
Housekeeping Attendant Providence Health & Services Orange, CA,
  • Kept building entryway glass clean and polished for professional presentation.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies and requested guest supplies.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Responded to requests from patrons for linens and toiletries.
  • Used chemicals by following all safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels and soap.
  • Sanitized all kitchen surfaces, wiped down cabinets and swept and mopped floors
  • Operated wet-vacuums, buffing machines, vacuums and upholstery cleaners to clean rugs, carpets and upholstered furniture.
  • Cleaned and stocked minibars with necessary beverages and supplies.
  • Cleaned and sanitized 15 rooms per day.
07/2003 to 06/2006
Certified Medication Aide Cedargate Healthcare Poplar Bluff, MO,
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
  • Administered medications to patients and remained vigilant for negative side effects.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Checked vital signs on daily basis and contacted supervisor regarding any patient health concerns or behavioral changes.
  • Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from any harm.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.
  • Administered prescribed drugs to high-volume patient caseload.
  • Followed nutritional plans to prepare optimal meals.
  • Took patient vital signs, height and weight measurements and monitored glucose and patient wellbeing.
  • Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
  • Increased medication and medical terminology knowledge through research and continuing education.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
  • Transported patients between rooms and appointments or testing locations.
  • Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
  • Responsible for 30+ residents on daily basis.
Expected in 07/2021
MBA: Business Administration
University of Phoenix - Tempe, AZ
Expected in 07/2021
Master of Science: Health Administration
University of Phoenix - Tempe, AZ
Expected in 07/2018
Bachelor of Science: Health Administration
University of Phoenix - Tempe, AZ
Expected in 04/2016
Associate of Arts: Healthcare Administration
University of Phoenix - Tempe, AZ
Expected in 07/2007
Practical Nursing School Diploma: Practical Nursing
Gibson Technical Center Practical Nursing Program - Reeds Spring, MO,
Expected in 05/2003
High School Diploma:
Reeds Spring High School - Reeds Spring, MO,
  • National Technical Honor Society
  • National Society of Leadership and Success

  • Level I Certified Medication Aide - 2004 - current
  • IV Certified

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Resume Overview

School Attended

  • University of Phoenix
  • University of Phoenix
  • University of Phoenix
  • University of Phoenix
  • Gibson Technical Center Practical Nursing Program
  • Reeds Spring High School

Job Titles Held:

  • Food Service Worker
  • Medical Assistant
  • Housekeeping Attendant
  • Certified Medication Aide


  • MBA
  • Master of Science
  • Bachelor of Science
  • Associate of Arts
  • Practical Nursing School Diploma
  • High School Diploma

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