Food Service Worker Resume Example Exeter Hospital

FOOD SERVICE WORKER

Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Engaging all around employee committed to providing outstanding customer service while maximizing sales. Positive role model focused on team leadership, personnel support and customer relationship building. Offering 2 years of experience in answering routine product questions and meeting assigned sales goals.

Skills

Schedule management
Effective customer upselling
Opening and closing procedures
Team member motivation
Active listening

Organizational skills
Customer- and service-oriented
Outgoing personality
Reliable and punctual
Excellent communication skills

Experience

Food Service Worker
Stratham , NHExeter Hospital/Mar 2020 to Current

Prepared, assembled and set-up food items safely, efficiently and according to public health standards, standard recipes and customer specifications.
Presented tasteful and attractive dishes to customers, kept sanitized and orderly kitchen environment and stored food and supplies properly for efficient retrievability.
Mastered diverse ingredient use and cooking techniques and processed and delivered healthy, timely and on-time dishes that delighted customers and exceeded employer requirements.
Packaged and stored food products appropriately to ensure proper handling and preservation.
Re-stocked, organized and arranged service and food stations.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Verified compliance with all sanitation and safety requirements.
Received food orders from individuals and explained offerings.
Organized ingredients and restocked supplies to prepare for busy periods.

Hostess
Troy , MIFogo De Chao/Feb 2019 to Sep 2020

Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
Conveyed world-class dining experience by explaining menu items thoroughly, taking accurate orders, delivering food courses at just right time and following up for refills or dessert.
Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
Handled guest complaints quickly using [Skill] and [Skill], maintaining positive dining experience for everyone.
Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.

Party Hostess
City , STATEUrban Air Trampoline Park/Nov 2019 to Mar 2020

Used opportunities to upsell to guests during events, suggesting add-ons and gifts services.
Greeted and logged in each guest, delivering instructions and details on games and party activities.
Obtained signed waiver from customer before starting event and closed out customer bill at event end.
Prevented loss of guest possessions and gifts by thoroughly checking space prior to guest exits.
Communicated and encouraged adherence to safety rules to prevent injuries and mishaps.
Interacted with all guests and participated in activities throughout event while giving next-level attention to guest of honor.
Began and ended events punctually by monitoring time and pacing schedule of activities.
Monitored facility to verify visitors and personnel adherence to rules and safety procedures to protect customers and reduce liability risks.
Interacted with 24+ guests per day with friendly, patient manner to deliver positive, fun experience.
Addressed issues to patron satisfaction, escalating more critical problems to management.
Collaborated with peers to deliver consistent service and promote customer retention.
Attended all offered trainings to build customer service and safety skills.
Assisted patrons with unloading and loading to remain compliant with safety regulations.
Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
Screened guests for specific ride criteria, refusing patrons for not meeting height requirements.
Supported customer needs by providing information and answering questions concerning facility, promotions, events and organizational rules and policies.

Education and Training

High School DiplomaFishers High SchoolCity, State

Letter of recommendation

General and district manager's letter of recommendation from store #20554

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Food Service Worker Resume Example

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