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Food Service Worker Resume Example

Resume Score: 90%

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FOOD SERVICE WORKER
Summary
Over 25 years of experience  as a Food Service Manager.  My experiences to include Hospitality/Restaurant,Room service,Catering and Banquets,Multi unit food court/Full service dining, Bars, fast food and Starbucks, Hospital/Dietary and Nutrition, Restaurant, Catering, Retail and Senior Living Facilities.
I am certified in Servsafe Food Management, Servsafe Liquor Management, Dining on Call and Catering to You Certification, Management Essentials Program Certificate of Completion and Multi-line call center management certification. 




Highlights
  • Results-oriented
  • Operations management
  • Training and development
  • Strong customer relationship builder
  • Cash handling
  • Ability to handle fast-paced environment
  • Ability to handle/resolve problems
  • Special dietary needs expert
  • Food and beverage handling expert
Accomplishments
I have been recognized by my peers and management for going above and beyond normal job functions.  I received the  *Team Member of the Month Award twice and *Manager of the Month Award. 
I initiated a program that standardized our Tray line set up and led to improved tray delivery time, reduced food waste by 8% which led to increased profits and  an increase in customer satisfaction by 14%. 
I assisted with the development of the call center's operations, quality and training processes. policies, procedures and quality assurance measures.
I developed a resource material center and resource binders for the Catering staff to ensure that the accuracy of diets, allergy issues and portion sizes are adhered to.

Experience
Food Service WorkerMay 2016 to Current
Keystone Staffing - St. Louis, MOResponsible for serving such events as banquet, buffet lines, full service dinners, weddings and more in a variety of venues. 
Shift ManagerMay 2015 to Feb 2016
HMS Hosts - St Louis, MOI Scheduled, assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures, quality control guidelines, and to maximize productivity.  I continually monitored the restaurants and took appropriate action to ensure food quality and service standards were consistently met.   I efficiently resolved problems or concerns to the satisfaction of all involved parties. I managed cashier registers, cash handling procedures, shifts and breaks.


Food Service SupervisorOct 2011 to Mar 2015
Childrens Hospital of Atlanta Scottish Rite - Atlanta, GA
I supervise the food service staff, call center and the patient tray line. I assist as needed in the preparation and serving of meals. I monitor delivery times, monitor the catering staff and conducted patient visits.  I also supervise the Restaurant, food court, retail, Starbucks and Catering.  I conduct daily pre-shift meetings as well as train and develop all restaurant, cashiers and Patient Service staff to improve  associate and customer satisfaction.




Contacted Food Service worker Apr 2011 to Oct 2011
LGC Staffing - Atlanta, GA
I worked as a Banquet server, Conventions, Bartender, Cashier and Vendor in a variety of venues.  I also worked in a long term position as Food Service Staff for a Hospital.  I worked in the restaurant, catering, food prep, Action stations, Starbucks and cashier. 

Food and Nutrition SupervisorFeb 2008 to Aug 2010
Barnes Jewish Hospital - St. Louis, MO
I supervise up to 30 Catering associates, the call center and the patient tray line.  I monitor delivery times, monitor the catering staff and conducted patient visits. I ensure that communication with servers, kitchen staff, dietitians, and doctors to assure compliance with complex and frequently changing dietary needs of patients.  I am responsible for conducting line up meeting and patient visits.

Restaurant and Room Service ManagerNov 2004 to Jan 2008
Adams Mark Hotel - St. Louis, MOI built sales forecasts and schedules to reflected desired productivity targets. I carefully prepared weekly payroll to keep up with projected revenue for the week. I scheduled and directed staff in daily work assignments to maximize productivity.  I continually monitored the restaurant and room service and took appropriate action to ensure food quality and service standards were consistently met. I efficiently resolved problems or concerns to the satisfaction of all involved parties. 


Banquet CaptainMay 1999 to Nov 2004
St. Louis Airport Hilton - St. Louis, MO
I ensured that all assigned events and activities are organized and executed, resulting in the complete satisfaction of the guests attending the event. I compiled the station register and assign duties to the banquet staff as well as conduct pre-function meetings. I was also responsible for coffee breaks and room set ups. I ensured that communication is constantly maintained between the Chef, Catering or Convention Manager, myself and staff, during the event, alerting them of any changes in the schedule of service, challenges or adverse comments that may arise during the service of an event. I compiled the checks from the Banquet Event Order and ensure that all relevant paperwork is completed and distributed.
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Education
Associate of Applied Science, Early Childhood Development1994St. Louis Community College - St.Louis, MO, USA
Skills


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Resume Overview

Companies Worked For:

  • Keystone Staffing
  • HMS Hosts
  • Childrens Hospital of Atlanta Scottish Rite
  • LGC Staffing
  • Barnes Jewish Hospital
  • Adams Mark Hotel
  • St. Louis Airport Hilton

School Attended

  • St. Louis Community College

Job Titles Held:

  • Food Service Worker
  • Shift Manager
  • Food Service Supervisor
  • Contacted Food Service worker
  • Food and Nutrition Supervisor
  • Restaurant and Room Service Manager
  • Banquet Captain

Degrees

  • Associate of Applied Science , Early Childhood Development 1994

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