(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
  • Quality-focused
  • Office receptionist committed to approaching administrative tasks with tenacity and attention to details. Excellent customer service including clerical support and public interactions. Excels in the management of offices. I am excellent in scheduling appointments, follow up with other's obligations, data-entry and database administration. I am organized and dedicated. I have experience in Quick books. I offer keen attention to details and strong decision making skills to manage multiple, concurrent tasks in a timely manner. I am self-motivated with excellent work ethics and with the ability to work well independently or in team environments.
  • File management
  • Professional demeanor
  • Cash handling
  • Problem-solving skills
  • Organization skills
  • Multitasking strengths
  • Time management
  • Attention to detail
  • Administrative duties
  • Clerical
  • Curriculum planning
  • Windows operating systems
  • Quickbooks
  • Inbound and outbound calling
  • Customer relations
  • Microsoft Office expertise
  • Conflict mediation
  • Adaptive team player
Education and Training
Miami Dade College Kendall Campus 11011 Sw 104th St, Miami, FL, Expected in 05/2020 Associate of Arts : Business Administration - GPA :
Felix Varela Senior High School 15255 Sw 96 St Miami FL, 33196, Expected in 06/2015 High School Diploma : - GPA :
St. Tammany Parish Hospital - Food Service Worker
Covington, LA, 11/2016 - 06/2017
  • Monitored cash intake and deposits, ensuring 100% accuracy.
  • Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
  • Addressed diner complaints with kitchen sta and served replacement menu items promptly.
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Described menu items, special.
  • Erings and appropriately identified wine pairings.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Loaded trays with accessories, including eating utensils, napkins and condiments.
  • Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
  • Ensured customer satisfaction by responding quickly to orders and entertainment requests.
  • Managed food resources, memorized orders and wrote patron's food orders on slips in 40-seat restaurant.
  • Professionally and e iciently resolved issues and enhanced customer satisfaction ratings.
  • Maintained clean dining room, lobby and service areas at all times.
  • Emptied and maintained trashcans and outdoor dumpster area.
  • Washed and disinfected kitchen area, floors, tables, tools, knives and equipment.
  • Promoted items on beverage lists and restaurant specials.
  • Listened to, understood and clarified guest concerns and issues.
  • Bussed, cleared, cleaned and set tables in quiet and e icient manner.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Stored food in designated containers and storage areas to increase shelf life and prevent spoilage.
  • Delivered quality service by providing a warm and welcoming environment.
C-A-L Ranch - Cashier
Ammon, ID, 06/2017 - 01/2018
  • Engaged customers warmly and provided immediate and dedicated assistance.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash, debit and credit purchases and refunds.
  • Promoted sales and customer satisfaction by maintaining organized and tidy checkout areas.
  • Adhered to state and federal laws by checking identification for proof-of-age and refusing alcohol sales to customers under the age of 21.
  • Answered customer questions regarding merchandise and pricing.
  • Completed all cleaning, stocking and organizing tasks in assigned sales area.
  • Engaged with customers in a sincere and friendly manner.
  • Built relationships with customers to increase likelihood of repeat business.
  • Actively pursued personal learning and development opportunities.
  • Responded to customer concerns with friendly and knowledgeable service.
  • Priced merchandise, stocked shelves and took inventory of supplies.
  • Completed all daily tasks and special assignments with an e icient and quality-driven approach.
  • Responded to customer questions and requests in a prompt and e icient manner.
Cromwell European Reit - Office Manager
Amsterdam, NY, 05/2018 - 08/2019
  • Provided clerical support to company employees, including copying, faxing and file management.
  • Collected deposits, fees and payments.
  • Answered the phone by the second ring and greeted callers enthusiastically.
  • Answered telephone inquiries from clients, vendors and the public.
  • Greeted 2-3 daily visitors and customers upon arrival.
  • Created and edited documents such as correspondence, forms, reports and calendars.
  • Answered inquiries and addressed, resolved or escalated issues to management personnel to ensure client satisfaction.
  • Input all documents into the records management system.
  • Greeted clients and visitors in a friendly, courteous manner.
  • Maintained a clean, orderly and welcoming reception area.
  • Performed general administrative duties, including copying, faxing and filing.
  • Typed and compiled documents, answered phones and completed paperwork for the.
  • Ice.
Miami Dade County Public Schools - Secretary Office Manager
City, STATE, 09/2019 - Current
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Trained and mentored administrative staff members in company policies, daily task execution and industry best practices.
  • Liaised directly with customers to meet needs and maintain satisfaction.
  • Instituted and built dynamic team of astute and successful administrative professionals which supported all corporate growth and productivity objectives.
  • Managed financial documentations such as expense reports and invoices.
  • Cultivated community relations and worked with teams to ensure program optimization.
  • Supervise children's safety and needs.
  • Excellent customer service.
  • Supervise Pre-k and kindergartner leaders.
Activities and Honors

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School Attended

  • Miami Dade College Kendall Campus
  • Felix Varela Senior High School

Job Titles Held:

  • Food Service Worker
  • Cashier
  • Office Manager
  • Secretary Office Manager


  • Associate of Arts
  • High School Diploma

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