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Food Service Worker Resume Example

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FOOD SERVICE WORKER
Summary

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Hardworking cashier and server with 10+ years of experience in food service industry. Enthusiastic when communicating with customers to take orders. Dedicated to delivering food while still hot. Focused on customer satisfaction and always willing to help by assisting others.

Honest Cashier capable of managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

Results-oriented Cashier motivated to exceed expectations and deliver exceptional service to meet all customer needs. Resourceful professional with history of increasing sales and decreasing shrinkage while exceeding sales and productivity objectives.

Skills
  • Issue resolution
  • POS systems
  • Payment processing
  • Credit and cash transactions
  • Cash register operation
  • ID verification
  • Customer assistance
  • Cash management
  • Customer seating
  • Effective customer upselling
  • Coin counting
  • Scanner operations
  • Returns and exchanges
  • Training and mentoring
  • Customer greeting
  • Liquor regulations and compliance
  • Cash drawer balancing
  • Merchandise restocking
  • Customer service
Experience
05/2016 to 05/2019
Food Service WorkerDine West － Carrollton, GA
  • Removed required ingredients from pantry, cleaning and cutting food items as called for by recipes.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Cleaned work areas, equipment and utensils.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
  • Protected food from spoilage by storing according to safety procedures.
  • Thoroughly cleaned and sanitized dining ware and kitchen equipment.
  • Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every two hours.
  • Removed trash and dropped food items regularly to keep workspaces neat and clean.
  • Distributed supplies, utensils and portable equipment.
  • Verified compliance with all sanitation and safety requirements.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Maintained order and cleanliness of work areas in conformance with health codes.
  • Upheld food safety standards at all times.
  • Washed, peeled, cut and measured recipe ingredients.
  • Kept all utensils, dishes and glasses clean and ready for customer use.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
08/2011 to 04/2016
CashierKroger － Carrollton , GA
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Helped customers find specific products, answering questions and offering advice.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Troubleshot and resolved issues with cash registers, card scanners and printers.
  • Processed customer payments quickly and returned exact change and receipts.
  • Built relationships with strategic partners leading to business development opportunities.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
02/2009 to 04/2011
Associate CashierMcDonald's － Villa Rica, GA
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Counted product stock to maintain inventory records.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Processed customer payments quickly and returned exact change and receipts.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Stayed up to date on current item discounts to support promotions.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Education and Training
Some College (No Degree): Administrative Assistance And Secretarial ScienceStratford Career Institute － Saint Albans, VT
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Resume Overview

Companies Worked For:

  • Dine West
  • Kroger
  • McDonald's

School Attended

  • Stratford Career Institute

Job Titles Held:

  • Food Service Worker
  • Cashier
  • Associate Cashier

Degrees

  • Some College (No Degree) : Administrative Assistance And Secretarial Science

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