Motivated Point of Sales Manager with experience working closely with teammates to serve guests. Diligently follows recipes to prepare food ingredients and complete dishes. Conscientious and self-directed professional successful at working quickly and accurately. Dependable Food Service Worker with solid background in foodservice and related positions. Works effectively within teams on timely, high-quality food preparation to drive patron satisfaction. Responsible Quality Assurance Evaluator offering proven skills maintaining clean kitchens and promoting customer satisfaction through exceptional service. Dedicated to completing fast-paced work and properly handling food. Service-driven team player good at connecting with people resulting in repeat customers. Capable Food Service Handler with 4.5 years of experience in serving food. Talented at taking orders, filling special requests, and preparing food. Professional and calm when managing many tasks at once and helping customers.
Skills
Conflict Negotiation
Regulatory Requirements
Working with Diverse People
Ingredient Preparation
Billing and Payment Processing
Kitchen Staff Support
Menu Memorization
Vegetable and Fruit Preparation
Quality Assessments
Fast-Paced Environment
Shipment Receipt
Interpersonal Skills
Attention to Detail
Cleaning and Sanitizing
Meat and Poultry Slicing
Working Quickly
Proper Food Storage
Heavy Lifting Capacity
Customer Service
Equipment Maintenance
Optimal Inventory Levels
Dessert Preparation
Proper Storage Procedures
Team Oriented
Food Handlers Permit
Productivity and Efficiency
Food and Safety Standards
Quality Control
Hot and Cold Foods
Verbal and Written Communication
Servsafe Certification
Portion Standards
Customer Needs Assessments
Cash Register Operation
Safety Rules
Company Quality Standards
Inventory Coordination
Surface Work
Operational Efficiency
Production Standards
Food Allergies
Reading Comprehension
Critical Thinking
Health Inspections
Accurate Cash Handling
Work Assignments
Cash Control
Attentive Service
Basic Mathematics
Customer Experience
Temperature Requirements
Food and Beverage Preparation
Restaurant Operation
Beverage Service
Multitasking
Kitchen Sanitization
Work History
01/2018 to Current
Food Service SpecialistSt. Charles Health System – Myrtle Point, OR,
Managed menu planning, food and supply purchases and inventory coordination.
Applied knowledge of macronutrients and micronutrients to prepare healthy meals.
Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Operated as full-service food provider in [Type] establishment by taking orders, preparing meals and collecting payments.
Maintained proper temperatures during storage, cooking and serving.
Kept surfaces, tools and equipment clean and sanitized.
Utilized standard recipes to bake, fry, steam or otherwise prepare dishes.
Prepared components for foods such as soups, entrees and side dishes.
Made food according to standard recipes with requested changes for customer satisfaction.
Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Greeted customers at counter to fulfill requests and answer questions.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Sanitized dining ware and kitchen equipment according to health code standards.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Learned other teammates' work tasks to train as backup.
Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Circulated kitchen area to receive work assignments and identify support tasks.
Plated hot meals and salads in aesthetically pleasing arrangements.
Cooked batches of food according to standard recipes.
Prepared recipe ingredients by washing, peeling, cutting and measuring.
Created appealing food arrangements for party trays and specialized orders.
Scanned shelves and product cases for expired stock and discarded outdated or spoiled items.
Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
Kept pastry and dessert case stocked with fresh selections and arranged to entice orders.
Observed customer purchases in line and differentiated between standard portions.
11/2020 to 01/2022
Point of Sale SpecialistCoca-Cola Bottling Co. Consolidated – Huntersville, NC,
Answered questions about store policies and addressed customer concerns.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Reviewed weekly sales ads and monitored price changes.
Used POS system to enter orders, process payments and issue receipts.
Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
Set up new sales displays each Federal Holiday.
Conducted inventory counts by adding each item in stock and documenting in [System].
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
10/2019 to 10/2020
Warehouse Logistics ManagerBalanced Body, Inc – Sacramento, CA,
Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Handled day-to-day shipping and receiving overseeing more than 3,000 packages per day.
Organized records of vehicles, schedules and completed orders.
Coordinated dispatching of 6 drivers to accomplish daily delivery requirements.
Expedited resolutions of shipping errors and packaging mistakes.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Divided and categorized cargo received and redirected shipments in response to customer requests.
Conducted inventory audits with 100% accuracy following company procedures.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Reviewed established business practices and improved processes to increase efficiencies and reduce expense without compromising customer service levels.
Education
Expected in 05/2021 to to
Food Service Specialist: Army Quartermaster Center And School - Fort Lee, VA, GPA:
Expected in 04/2021 to to
Field Sanitation : Kenner Army Health Clinic - Fort Lee, VA, GPA:
Expected in 09/2018 to to
Basic Food Service: Food Service Marine Corps Food Service School - Fort Lee, VA, GPA:
Ranked in Top 10% of class
Expected in 08/2018 to to
Culinary And Food Service Specialist : Army Quartermaster Center And School - Fort Lee, VA GPA:
Expected in 05/2017 to to
High School Diploma: Boulder High School - Boulder Co, GPA:
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