Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Talented manager with 8 years of experience in guest service work. Consistently handled high-volume work over long shifts without losing focus or accuracy. Multitasker with history of efficiently supporting team and customer needs.


Cannabis knowledge, sales, guest satisfaction, cleanliness and organization

  • Quality control
  • Storage procedures
  • Inspection skills
  • Cleaning and sanitizing
  • Maintaining equipment
  • Schedule management
  • Menu item familiarity
  • Hospital standards
  • Patient relations
  • Team management
  • Administrative support
  • Customer service
  • Relationship development
  • Communications
  • Inventory management
  • Team building
  • Problem resolution
  • Business operations
Food Service Specialist, 01/2020 to Current
Gana-A'yoo, LimitedGreen Bay, WI,
  • Checked daily menus in order to accurately gather and prepare ingredients for entrees, sides and desserts.
  • Prepared nutritious meals according to standard guidelines.
  • Used correct cleaning and sanitizing techniques on surfaces, tools and equipment.
  • Kept foods at safe temperatures in storage, during cooking and prior to serving.
  • Followed established recipes to prepare foods using techniques such as frying, simmering and steaming.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Verified orders and bagged items for easy transport.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Served drinks and prepared specialty beverages.
  • Resolved customer concerns and relayed relevant information to supervisor.
  • Kept work areas, utensils and pans cleaned and sanitized.
  • Prepared large batches of [Type] food according to standard recipes.
  • Washed, peeled, cut and measured recipe ingredients.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Utilized approved food recipes and production standards to ensure proper quality, serving temperatures and standard portion control.
  • Received food orders from patients and families, and explained offerings.
Social Media Manager, 06/2019 to 04/2020
Xos TrucksDetroit, MI,
  • Improved short- and long-term digital marketing strategies.
  • Cold called business representatives, attended networking events and prospected leads.
  • Collaborated with social media influencers such as top musicians, athletes, companies and press to drive brand optimization.
  • Supported [Client name] sales process by engaging appropriately, timely and knowledgeably when responding to online audience inquires and posted comments.
  • Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, engagement, reputation and revenue-focused activities.
  • Monitored client accounts for questions and feedback to provide exceptional experience for customers.
  • Managed client accounts, including addressing inquiries and applying feedback to meet customer needs.
  • Utilized platforms such as [Type] and [Type] platforms on regular basis.
  • Created schema markups for website elements.
  • Created paid ads for clients to run on [Type] and [Type] platforms, achieving [Number]% ROI.
Key Hourly(manager) , 01/2012 to 08/2018
Dave And BustersCity, STATE,
  • Performed site evaluations, customer surveys and team audits.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Supported [Type] department by compiling paperwork and taking detailed meeting minutes.
  • Improved operations by working with team members and customers to find workable solutions.
  • Learned [Task] and [Task] to support office needs.
  • Collaborated in development of [Type] procedures.
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Earned reputation for good attendance and hard work.
  • Delivered [Product or Service] to customer locations.
  • Achieved cost-savings by developing functional solutions to [Type] problems.
  • Handled all delegated tasks, including [Task] and [Task].
  • Completed [Type] project resulting in [Result].
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Utilized [Type of Software] to compile data gathered from various sources.
  • Recognized by management for providing exceptional customer service.
  • Created agendas and communication materials for team meetings.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
  • Collaborated with others to discuss new [Type] opportunities.
  • Improved customer satisfaction by finding creative solutions to problems.
Education and Training
High School Diploma: , Expected in 05/2011
Bishop McGuiness High School - Oklahoma City, OK

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School Attended

  • Bishop McGuiness High School

Job Titles Held:

  • Food Service Specialist
  • Social Media Manager
  • Key Hourly(manager)


  • High School Diploma

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