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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Enthusiastic Food Service Handler familiar preparing food ingredients and preparing dishes according to recipes. Conscientious and self-directed professional successful at working quickly in independent capacities.

Diligent supervisor offering almost 20 years of food handling experience combined with focus on quality service. Background managing preparation and kitchen organization. Dedicated to building loyal customer base by providing exceptional, consistent service. Diligent Food Service Team Member offering years of experience in foodservice. Expertise in maintaining cost controls and determining optimal coverage to meet business needs without sacrificing quality. Talented at building relationships with community members, clients and staff. Reliable Food Service Worker bringing years of experience in food preparation and customer service. Took orders and made food quickly. Knowledgeable and experienced in food handling procedures. Proficient Food Service Worker offering 3 years of experience and understanding of hospital operations. Enthusiastic about supporting patient care with nutritious food. Hardworking food service with excellent food preparation, cleaning and supply management abilities. Focused on food safety and quick service for customers. Skilled food preparation team member experienced in readying cold foods, sides and beverages. Reliable in keeping surfaces clean and sanitized for infection control. Always ready to help team members and customers. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Results-focused professional with strength in food service, management and handler. Proactive leader with strengths in communication and collaboration. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Hospital standards
  • Schedule management
  • Menu item familiarity
  • Quality control
  • Safe food handling
  • Food assembly
  • Patient relations
  • Team contribution
  • Proper storage and preservation
  • Decision-making
  • First Aid/CPR
  • Friendly, positive attitude
  • Employee supervision and motivation
  • Store operations oversight
  • Staff training and development
  • Program implementation
  • Retail inventory management
  • Outstanding communication skills
  • Employee training
  • Team-oriented
  • Sales professional
  • Risk management
  • Project management
  • Shift checklists
  • Accurate cash handling
  • Operational budgeting
  • Purchasing and planning
  • Recruiting and hiring
  • Financial administration
  • Policy/program development
  • Supervision and training
  • Cross-functional team management
  • Cost analysis and savings
  • Employee development
  • Store opening and closing procedures
  • MS Office proficient
  • Reliable
Experience
02/2018 to Current
Food Service Handler Five Below, Inc. Des Moines, IA,
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Received food orders from residents and explained offerings.
  • Stored perishable food items in freezer or refrigerator to protect from spoilage.
  • Followed recipes and residents requests to prepare high-quality, delicious meals.
  • Washed, peeled, and seeded fruits and vegetables.
  • Updated displays, cases and other customer-facing areas
  • Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
  • Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
10/2003 to 11/2018
Store Manager Arby's, Llc Murfreesboro, TN,
  • Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
  • Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
  • Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Strengthened work flow productivity by hiring, managing and developing top talent.
  • Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
  • Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
  • Improved store status by implementing process improvements and identifying performance gaps for corrective action.
  • Oversaw store operations while generating $25,000 in weekly sales.
  • Implemented succession planning by training and developing associates into leadership positions.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Corrected operational discrepancies by developing and executing process improvements.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Maintained adequate temperature and humidity in stockrooms to preserve product freshness and quality.
  • Achieved sales quota by incorporating social media and brand marketing.
  • Diminished total loss by implementing effective operational improvements.
08/2002 to 07/2003
Crew Member Dunkin' Donuts City, STATE,
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Upheld high standards of productivity and quality in operations.
  • Organized and restocked supplies to support operations and team productivity.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Identified unacceptable work or materials and independently corrected problems to keep operations on-target.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.
  • Prepared products by adding tags and readying pallets for restocking.
  • Verified orders and bagged items for easy transport.
  • Maintained order of customer and crew member work areas.
  • Assisted customers with product, promotion and policy information.
  • Checked out customers by processing payments and bagging items.
  • Totaled bills, accepted payments and returned change.
  • Followed recipes to cut, chop and combine correct ingredients and quantities to meet quality standards.
  • Verified invoices against delivered merchandise to drive shipment accuracy.
Education and Training
Expected in 03/1987
Bachelor of Science: Architecture
National University - Manila, Philippines,
GPA:
Expected in 04/2011
Medical Assistant: Diploma
Lincoln Technical Institute - Edison, NJ,
GPA:
Languages
English:
Full Professional
Negotiated:
Filipino:
Full Professional
Negotiated:

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Resume Overview

School Attended

  • National University
  • Lincoln Technical Institute

Job Titles Held:

  • Food Service Handler
  • Store Manager
  • Crew Member

Degrees

  • Bachelor of Science
  • Medical Assistant

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