High-energy Manager successful in building and motivating dynamic teams. Cultivates a company culture in which staff members feel comfortable voicing questions and concerns, as well as contributing new ideas that drive company growth.
Highlights
Restaurant management
Engaging personality
Proven leader
Accomplishments
Recognized by peers and management for going above and beyond normal job functions.
Experience
Food Service Assistant ManagerApr 2012 to Oct 2016 Buc-ee's － New Bruanfels, TX
Manage multiple shifts and 85-100 employees.
Delegate tasks in a fast paced atmosphere.
Identify the need for work orders and placing PIR's.
Responsible for multiple truck orders weekly.
Efficient in employee safety practices.
Proficient in employee training and education including cross-training and providing back-up for other employees when needed.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Carefully maintained sanitation, health and safety standards in all work areas.
Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
Prevented store losses using awareness, attention to detail and integrity.
Shift ManagerFeb 2011 to May 2012 McDonald's － New Braunfels, TX
Manage team of 20 professionals.
Perform store opening duties, including counting cash drawers and checking all equipment for proper functioning.
Managed cash stock and inventory balances accurately.
Resolve guest complaints promptly and professionally.
Carefully maintained sanitation, health and safety standards in all work areas.
Closely followed standard procedures for safe food preparation.
Mapping TechnicianDec 2007 to Jan 2011 Woodford County Assessment Office － Eureka, IL
Maintain and updated county maps and information systems including Arc GIS and ESRI.
Process property valuations and exemptions.
Verified that information in the computer system was up-to-date and accurate.
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
Developed and created a more effective filing system to accelerate paperwork processing.
Education
GISIllinois Central College － Peoria, IL
2008Illinois Property Assessment Institute － Springfield, IL
2008Illinois Department of Revenue － Springfield, ILContinuing education to the CIAO Designation
