Food Service Assistant Resume Example
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FOOD SERVICE ASSISTANT
Professional Summary
Reliable and dedicated Service Associate bringing expertise in team-management, customer service, and leadership. Ready to apply 3+ years of experience and strong communication, problem solving, and staff/self-management abilities to dynamic new role at a company with opportunities for growth. Responsible and mature, thriving in fast-paced environments. Capable of working as part of a team to achieve sales goals.
Skills
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Work History
07/2019 to Current
Food Service AssistantHouston Methodist – Nassau Bay , TX
- Promoted customer loyalty by efficiently handling food and service complaints.
- Adhered to safe work practices, food safety regulations and corporate guidelines.
- Performed shift change tasks each day to keep store efficient and neat.
- Cleaned shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
- Checked completed orders for accuracy.
- Maintained clean, sanitized and well-organized food preparation zones.
- Practiced safe work habits and encouraged colleagues to do the same.
- Processed payment and counted change to complete transactions.
- Displayed proper food handling and equipment technique when assisting in kitchen.
- Assisted guests with menu choices, recommending pairings in alignment with preferences.
- Communicated with members to address questions and/or concerns.
02/2015 to 04/2019
Assistant Store ManagerSportsman's Warehouse – Roseburg , OR
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted team members with delivering friendly, knowledgeable service to every customer by applying proactive monitoring and corrective action strategies.
- Managed and delegated to crew of 7-10 employees at a time.
- Met or surpassed business targets on regular basis through strategic employee engagement and forward-thinking planning.
- Assisted Store Manager in meeting standards for customer service and quality.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Coached team on effective upselling and cross-selling methods, resulting in increase of sales.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Maintained high levels of organization in store by directing customers and replenishing merchandise.
- Reconciled daily sales transactions to balance and log day-to-day finances with Radiant.
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Trained and managed associates in customer service and sales techniques.
08/2017 to 02/2018
Server/HostessYu-mi Sushi – City , STATE
- Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints.
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
- Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers.
- Checked identification to enforce age requirement for alcoholic beverages.
- Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift.
11/2017 to 01/2018
Logistics Team MemberTarget – City , STATE
- Picked up incoming stock and delivered materials to designated locations.
- Supervised material flow, storage and global order fulfillment.
- Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Assist guests when on the sales floor.
Education
2016
High School Diploma
Hallow Hills Academy of The Arts - City, State
Hallow Hills Academy of The Arts - City, State
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Resume Overview
School Attended
- Hallow Hills Academy of The Arts
Job Titles Held:
- Food Service Assistant
- Assistant Store Manager
- Server/Hostess
- Logistics Team Member
Degrees
- High School Diploma
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