Food Service Assistant resume example with 6 years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Reliable and dedicated Service Associate bringing expertise in team-management, customer service, and leadership. Ready to apply 3+ years of experience and strong communication, problem solving, and staff/self-management abilities to dynamic new role at a company with opportunities for growth. Responsible and mature, thriving in fast-paced environments. Capable of working as part of a team to achieve sales goals.

  • Customer relations
  • Fast Learner
  • Leadership
  • Sales techniques
  • Cash handling
  • Time, staff, and stock management
  • POS systems operations
  • Relationship building and management
  • Oral and written communication
  • Food sales and promotion expertise
  • Order accuracy and to-go order preparation
  • Problem resolution
  • Invoicing and shipping documentation
  • Bank deposit procedures
Work History
Food Service Assistant, 07/2019 - Current
Houston Methodist Nassau Bay, TX,
  • Promoted customer loyalty by efficiently handling food and service complaints.
  • Adhered to safe work practices, food safety regulations and corporate guidelines.
  • Performed shift change tasks each day to keep store efficient and neat.
  • Cleaned shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
  • Checked completed orders for accuracy.
  • Maintained clean, sanitized and well-organized food preparation zones.
  • Practiced safe work habits and encouraged colleagues to do the same.
  • Processed payment and counted change to complete transactions.
  • Displayed proper food handling and equipment technique when assisting in kitchen.
  • Assisted guests with menu choices, recommending pairings in alignment with preferences.
  • Communicated with members to address questions and/or concerns.
Assistant Store Manager, 02/2015 - 04/2019
Sportsman's Warehouse Roseburg, OR,
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Reduced company expenditures and met budget targets by closely monitoring, tracking and controlling expenses.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Assisted team members with delivering friendly, knowledgeable service to every customer by applying proactive monitoring and corrective action strategies.
  • Managed and delegated to crew of 7-10 employees at a time.
  • Met or surpassed business targets on regular basis through strategic employee engagement and forward-thinking planning.
  • Assisted Store Manager in meeting standards for customer service and quality.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Coached team on effective upselling and cross-selling methods, resulting in increase of sales.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Maintained high levels of organization in store by directing customers and replenishing merchandise.
  • Reconciled daily sales transactions to balance and log day-to-day finances with Radiant.
  • Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Trained and managed associates in customer service and sales techniques.
Server/Hostess, 08/2017 - 02/2018
Yu-mi Sushi City, STATE,
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers.
  • Checked identification to enforce age requirement for alcoholic beverages.
  • Oversaw daily operations of all members of service team, including delegating tasks, training new staff and splitting tips at end of each shift.
Logistics Team Member, 11/2017 - 01/2018
Target City, STATE,
  • Picked up incoming stock and delivered materials to designated locations.
  • Supervised material flow, storage and global order fulfillment.
  • Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
  • Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
  • Assist guests when on the sales floor.
High School Diploma: , Expected in 2016
Hallow Hills Academy of The Arts - West Palm Beach, FL

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Resume Overview

School Attended

  • Hallow Hills Academy of The Arts

Job Titles Held:

  • Food Service Assistant
  • Assistant Store Manager
  • Server/Hostess
  • Logistics Team Member


  • High School Diploma

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