, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Outgoing, service-oriented background. Excellent communication and time management skills. Handles tasks with accuracy and efficiency.
Reliable and dedicated to high levels of customer satisfaction. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Skills
Portioning
POS system operation
Safe food handling
Food preparation
Microsoft Office
Leadership
Multitasking
Communication
Computer skills
Problem resolution
Valid Rhode Island driver's license
Experience
01/2011 to 06/2018Food Service AssistantHouston Methodist | Miami, FL,
Kept customer and food preparation areas clean and well-organized.
Completed opening, closing and shift change tasks by following company guidelines.
Operated cash register to process cash, check and credit card transactions.
Washed, peeled, and seeded fruits and vegetables.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
Complied with company service standards and adhered to inventory and cash control procedures.
Cleaned and sanitized work areas, equipment, utensils, dishes and silverware.
Monitored inventory and promptly reported food items requiring reorder.
03/1994 to 09/1997Property ManagerBrookfield Properties - Retail | Champaign, IL,
Handled resident complaints and expedited maintenance requests.
Collected monthly assessments, rental fees, deposits and payments.
Updated tenant and unit information to keep current in housing database.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Conducted apartment tours for potential tenants and answered questions about property.
Reviewed completed applications and assessed household information against file history and program regulations.
Maintained thorough, accurate and compliant records for internal and regulatory audits.
Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Developed and managed highly skilled on-site staff through recruitment, training and motivation.
Created and updated marketing materials for department programs and properties.
Oversaw budgeting process for assigned properties.
Updated and maintained rental agreement files and documents.
Answered telephones to assist customers and resolve issues.
Collected payment by processing credit card transactions.
Advised on options and used upselling techniques to promote optional extras to customers according to specific needs.
Prepared and submitted reports to supervisor.
Reviewed and interpreted vendor contracts to enforce requirements.
01/1992 to 03/1994Assistant Property ManagerGreenwood Star Llc | Duluth, GA,
Addressed and resolved complaints, concerns and service requirements to deliver prompt remedial action.
Explained policies and procedures to tenants and enforced rules.
Handled resident complaints and expedited maintenance requests.
Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
Kept records of correspondence with residents and tenants.
Escalated critical issues to property manager to ensure immediate resolution.
Inspected properties regularly to identify deficiencies and schedule repairs.
Checked common areas regularly to keep neat, clean and free of debris.
Collected monthly assessments, rental fees, deposits and payments.
Created and updated marketing materials for properties.
Updated tenant and unit information to keep current in housing database.
Coordinated general maintenance and repairs to keep facilities operational and attractive.
Conducted tours of vacancies with prospective tenants.
Showed units to potential tenants and answered questions about life in community.
Created and implemented policies and procedures for effective property management.
Handled all security deposit refunds.
Developed strong, professional relationships with residents by initiating collaboration and delivering exemplary service and engagement.
Increased occupancy through dynamic marketing initiatives.
Planned and conducted meetings to enable residents to voice concerns and provide forum for issues to be addressed.
03/1990 to 03/1992Leasing ConsultantFirst Realty Management | Boston, MA,
Prepared lease paperwork and obtained signatures and first payments from new residents.
Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
Contacted and followed up with tenants on renewal notices.
Encouraged prospective tenants to fill out applications after property tours.
Conducted background checks on applicants.
Detailed application requirements and answered questions from prospective tenants.
Maintained accurate records of correspondence with and from tenants.
Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
Escalated critical issues to property manager to deliver immediate resolution.
Implemented online advertising and other marketing initiatives to generate interest from individuals and businesses.
Marketed property to prospective tenants by giving tours and pointing out key features.
Tracked leads using CRM software and followed up with interested parties.
Received rent payments and tracked transactions in accounting software.
Checked rental eligibility by following company's verification process.
Coordinated maintenance and repair requests and contacted contractors for bid proposals.
Created and maintained newsletter to keep residents aware of upcoming events and activities.
Increased occupancy through dynamic marketing initiatives.
Inspected outside of property regularly and immediately notified maintenance department to remedy issues and maintain curbside appeal.
Used conflict resolution skills to quickly resolve issues among residents.
Education and Training
Expected in 05/1990High School Diploma | South Broward High School, Hollywood, FLGPA:
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
