LiveCareer-Resume

food service assistant resume example with 11+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary
  • To use my teamwork and problem-solving skills within my business team and continue improving and growing within the company.
  • Administrative: Handle all administrative matters including screening calls, managing calendars, planning meetings, marking travel arrangements, composing documents, and organizing offices for efficiency.
  • Communication: Interact professionally with all levels of staff and maintain the highest level of confidentiality; known for tact and diplomacy in handling sensitive issues.
  • Computers: Expert user of Microsoft Office: quickly learn and master new technology.
Skills
  • Microsoft Programs: Word, Excel, PowerPoint,
  • Operating Systems: Windows, Android
  • Proficient in using standard office equipment including printers, fax machine, scanner, etc.
  • 10+ Customer Service experience
  • Balance
  • Cashiering
  • Credit
  • Excellent customer service
  • Customer Service experience
  • Customer service
  • Fluent in English
  • Fax machine
  • Financial
  • Forms
  • Inventory
  • Microsoft Programs
  • Excel
  • Exchange
  • Money
  • PowerPoint
  • Windows
  • Word
  • Office equipment
  • Operating Systems
  • Packaging
  • Pricing
  • Printers
  • Quick
  • Reconciling
  • Recording
  • Reporting
  • Safety
  • Sales
  • Scanner
  • Spanish
  • Tables
  • Telephone
  • Phone
  • Type
Work History
01/2021 to Current Food Service Assistant Main Line Health, Inc. | Narberth, PA,
  • Assist in overall cafeteria operations of the school.
  • Assist in serving, cashiering, and preparing all foods required in the foodservice program (hot/cold).
  • Monitor lunch menu and order, stock, and store food and supplies.
  • Inventory food stores on a weekly and monthly basis.
  • Wash and clean equipment, food preparation areas, and cafeteria tables as needed while maintaining the highest possible sanitation standards.
  • Assist in balancing of the cash drawer and prepare bank deposits.
  • Prepare and maintain a variety of reports and records including inventory, daily reports of meals served, and production sheets.
  • Operate all food preparation equipment.
  • Assist in planning for catering function/specials events and field trip lunches.
01/2018 to 01/2021 Customer Service Representative Kane's Furniture | Brandon, FL,
  • Assist in overall store duties.
  • Ensure proper organization of the store.
  • Respond to customer complaints and questions.
  • Contribute to the customer service experience.
  • Educate and enlighten customers on product prices and details.
  • Handle issues of return, exchange, and refund.
  • Treat customers with courtesy.
  • Help customers with locating items.
  • Adhere to safety procedures in ensuring the security and safety of customers within the store.
  • Ensure total satisfaction of customers during their shopping experience.
  • Always ensure neatness of the store.
  • Respond professionally to compliments and complaints from customers.
  • Ensure displaced merchandise are returned to their positions on the shelf.
  • Maintain a balance cash drawer.
  • Activate phone cards and gift cards.
  • Handle request for money orders.
  • Respond to phone, emails, and post from customers.
  • Deal with customers through the telephone, electronic means, and face to face.
  • Give quick response to customers’ inquiries.
  • Obtain all the necessary information to offer appropriate response to product and service inquiries.
  • Give information on pricing.
  • Responsible for processing forms, orders, applications, and requests made by customers.
  • Channel request and unresolved queries to the necessary department.
  • Take record of interactions and transactions with customers.
  • Keep record of inquiries, questions, comments, suggestions, and complaints from customers.
  • Work together with other internal department staff to resolve customers’ complaints.
  • Offer training to newly hired customer service associates.
  • Understand the Walmart regulatory rules guiding a customer service associate.
  • Be abreast of all products and services of Walmart.
  • Identify areas for improvement in the operation of the store.
01/2008 to 01/2016 Senior Teller/ Sales Service Specialist Bank Of America | City, STATE,
  • Assisting customers with processing transactions, such as deposits, withdrawals, or payments, resolving complaints or account discrepancies, and answering questions.
  • Informing customers about bank products and services.
  • Tracking, recording, reporting, and storing information related to transactions, bank supplies, and customers, ensuring all information is accurate and complete.
  • Maintaining and balancing cash drawers and reconciling discrepancies.
  • Packaging cash and rolling coins to be stored in drawers or the bank vault.
  • Keeping a clean, organized work area and a professional appearance.
  • Handling currency, transactions, and confidential information in a responsible manner.
  • Using software to track bank information and generate reports.
  • Following all bank financial and security regulations and procedures.
  • Opened new accounts, including checking, savings, and lined of credit.
  • Processed sales referrals and promoted bank services and products.
  • Researched and resolved customer issues on personal accounts.
  • Delivered prompt, accurate and excellent customer service.
  • Key Accomplishments: Accomplished my sales goal four times and was in the top range for being one of the best sellers in the region.
Education
Expected in Current to to | Santa Rosa Junior College, Santa Rosa, Ca GPA:
Expected in 2005 to to | Liberal Arts College of the Sequoias, Visalia, Ca GPA:
GPA: 3.5
Expected in 2003 to to High School Diploma | Perfect attendance Farmersville High School, Farmersville, Ca GPA:

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Resume Overview

School Attended

  • Santa Rosa Junior College
  • College of the Sequoias
  • Farmersville High School

Job Titles Held:

  • Food Service Assistant
  • Customer Service Representative
  • Senior Teller/ Sales Service Specialist

Degrees

  • High School Diploma

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