Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
High-achieving Sales Associate offering an extensive background in customer service, sales, client relations and merchandising. Self-directed and self-motivated team player capable of working well independently.
Accountable Retail Associate demonstrating a high level of ownership and initiative. Quick and effective at decision making, while maintaining excellent customer service throughout the sales process.
Retail Sales Associate versed in merchandising, display design and customer relations.
Skills
Staff training and development
Orientating and training
Inventory management
Customer relations
Merchandising
Product and service knowledge
Sales monitoring
Experience
08/2019 to CurrentFood Runner Server AssistantFourteen Foods | Yankton, SD,
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Plated food and ensured plate presentation and food quality were of highest standard.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Explained preparation of various menu items, describing ingredients and cooking methods to customers.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Calculated charges, issued table checks and collected payments from customers.
Recorded orders and partnered with team members to efficiently serve food and beverages.
Reviewed food preparation to monitor cooking procedures and creation of special orders.
Prepared banquet room for next function by resetting room, cleaning surfaces and replenishing supplies.
01/2019 to 07/2019Front Deli ClerkCvs Grocery Savers | City, STATE,
Listened to guests to understand needs and help each person select optimal products and services.
Monitored on-hand items to proactively replace low stock and keep product levels within optimal tolerances to meet expected demands.
Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth and efficient during high-volume periods.
Arranged baked goods in attractive displays inside bakery cases to increase sales.
Greeted incoming patrons, offered menu advice and documented order details and special preferances.
Provided excellent customer service to foster satisfaction and loyalty.
Maintained safe and sanitary area by checking food products' temperature and freshness.
Measured, mixed and prepped raw materials according to company specifications and recipes.
Placed dough in pans, molds and sheets, monitoring products during baking and adjusting temperatures as needed.
Followed code dating procedures and adhered to legal regulations governing product labeling and packaging.
Monitored cooking completion times for efficient use of ovens and other equipment.
Merchandised food, including garnishes for serving presentation.
Controlled spoilage by generating turn movement and maintaining monthly inventory.
Created attractive dessert trays for catering events.
06/2014 to 10/2015Assistant ManagerSonic Drive-In | City, STATE,
Enhanced sales by implementing merchandising and promotional improvements.
Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Enforced company policies and procedures to strengthen operational standards across departments.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Evaluated employee performance and developed improvement plans.
Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction.
Cultivated customer loyalty by training team members in industry-leading service standards.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Organized schedules, workflows and shift coverage to meet expected business demands.
Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
Supported sales management to optimize business development.
Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Delegated daily tasks to team members to optimize team productivity.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Completed inventory audits to identify losses and project future demands.
Education and Training
Expected in 05/2004GED | Poteau High School, Poteau, OKGPA:
Expected in | Allied Health Carl Albert State College, Poteau, OKGPA:
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