LiveCareer-Resume

food runner resume example with 1+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Dedicated Food Runner successful at working with all types of personalities and experienced in working in high-end restaurants. Knowledgeable in the proper necessary flow of the restaurant. Offering successful career history comprising more than 2 years.

Energetic Hostess offering wealth of experience interacting with customers and providing exceptional service in busy family-oriented dining establishments. Hardworking and willing to go extra mile to support kitchen and server operations. Consistently exhibits positive attitude and team spirit.

Dependable Busser successful providing efficient, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Accomplishments
  • Received a raise for hard work and loyalty.
  • Supervised team of about 20 staff members.
  • Achieved position as lead hostess after just 3 months or working.
  • Resolved product issue through consumer testing.
Skills
  • Customer Satisfaction Promotion
  • Table Bussing
  • Customer Relations
  • Food Service
  • Cleaning and Sanitizing
  • Persuasive Approach
  • Decision Making
  • Service-Oriented
  • Team Leadership
  • Clear Communication
  • Work Coordination
  • Quality Assurance
  • Problem Detection and Resolution
  • Conflict Resolution
  • Concern for Others
  • Honest and Ethical
  • Social with Customers and Staff
  • Independence and Initiative
  • Cooperative and Good Natured
  • Task Mastery
  • Persistent with Challenges
  • Attention to Detail
  • Dependability and Self-Control
Work History
04/2021 to Current
Food Runner Boyne Resorts Lincoln, NH,
  • Confirmed proper placement of products and side items while implementing special instructions.
  • Confirmed speed of service for all food orders while minimizing errors and complaints.
  • Delivered food items to tables ensuring each restaurant patron received correct order.
  • Conferred with cooks to produce accurate orders, verifying accuracy prior to delivery.
  • Checked buffet and determined which food items needed to be refilled.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
  • Cultivated warm relationships with regular customers.
  • Added food items, dishes, beverages and utensils to trays and immediately distributed orders, using OpenTable to confirm deliveries to correct rooms.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Assisted preparation of food plates, overseeing quality and appearance.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Answered questions from restaurant patrons regarding menu items.
  • Greeted incoming guests and managed accurate seating based on customer desires and server loads.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
  • Played key role in bolstering high-end dining experience by optimizing resources allocation.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Promoted efficiency by removing empty dishes, glassware and silverware to shorten bussing times.
  • Cleared tables immediately after guests left in preparation for next party.
  • Refilled condiments on each table when running low.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Completed efficient table resets by wiping down surfaces and refilling condiments.
03/2021 to Current
Restaurant Busser Hyatt Hotels Corp. Irmo, SC,
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Collaborated with team members to address emergent dining room situations and fill gaps in duty schedules.
  • Performed pre-bussing duties such as vacuuming surrounding floors and removing large waste.
  • Provided respectful and courteous bussing services while operating within active dining rooms.
  • Participated in pre-staging dining rooms for all meals, arranging tables according to restaurant policies.
  • Assisted with moving tables, chairs, and other restaurant service equipment within dining rooms.
  • Informed the host stand of lost customer property to aid in returning mistakenly discarded items.
  • Emptied on-site trash receptacles into dumpsters and large waste receptacles.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Resolved and escalated customer issues quickly to uphold strong customer relations standards.
  • Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
  • Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
08/2019 to Current
Lead Hostess Vintage Tavern ~ Seasonally Southern City, STATE,
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Collaborated with kitchen to inform customers of wait times and answer questions about food.
  • Used cash registers and credit card machines to cash out customers.
  • Checked and restocked server areas and organized and got change for front counter.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Documented reservations and communicated changes to guests.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Answered customer questions about hours, seating and menu information.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Recorded available tables after seating each party using specialized seating software.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Informed servers of newly seated parties for speedy service.
  • Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for all patrons.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Routinely supported other areas of restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Planned and executed 5 or larger - guest parties by organizing menus, spaces and special requests.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
Education
Expected in 08/2021
High School Diploma:
Nansemond River High School - Suffolk, VA
GPA:

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Resume Overview

School Attended

  • Nansemond River High School

Job Titles Held:

  • Food Runner
  • Restaurant Busser
  • Lead Hostess

Degrees

  • High School Diploma

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