LiveCareer-Resume

food runner resume example with 1+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Education
Expected in 2023 to to Associate of Arts | Liberal Arts And General Studies Niagara County Community College, Sanborn, NY GPA:
Expected in 06/2021 to to High School Diploma | North Tonawanda High School, North Tonawanda, NY GPA:
Professional Summary

Punctual To-Go Specialist with in-depth knowledge of menu items and cash handling practices. Efficient and hardworking individual offering experience in taking orders in-person as well over telephone. Recognized for excellent numeracy skills and enthusiastic, friendly disposition. With knowledge in serving and catering to guests needs in a positive manner as well as organization and office skills from working as a hostess.

Skills
  • Billing and Payment Processing
  • Customer Service
  • Teamwork and Collaboration
  • Order Accuracy and Delivery
  • Effective Multitasking
  • Call Answering and Routing
  • Upbeat and Positive Personality
  • Microsoft Office
Work History
03/2022 to Current Food Runner Mustard Seed Market & Cafe | Akron, OH,
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Assisted servers with table settings and beverage refills to support high-volume shifts.
  • Cultivated warm relationships with regular customers.
  • Maintained kitchen productivity, guaranteeing timely preparation and serving of dishes in alignment with customer specifications.
03/2022 to Current To Go Specialist Cheddar's | Brownsville, TX,
  • Followed all company policies and procedures to deliver quality work.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Interpreted guests' needs and introduced services to fit specific requirements.
  • Provided personalized customer service by greeting each customer, assisting with purchases, suggestively selling and making sure all Chili's products are available.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Broke down, cleaned and sanitized work stations at end of shift.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained customer satisfaction by assisting with carrying out goods.
  • Assisted customers by escorting and placing bags in vehicles.
  • Answered customer inquiries and provided product guidance.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Responded to customer requests for products, services and company information.
  • Recommended products to customers, thoroughly explaining details.
05/2021 to 03/2022 Server Bissell | Pharr, TX,
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Answered customers' questions, recommended items and recorded order information.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
05/2021 to 03/2022 Hostess Firstservice Residential | Easton, PA,
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Used cash registers and credit card machines to cash out customers.
  • Informed servers of newly seated parties for speedy service.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Documented reservations and communicated changes to guests.
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

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Resume Overview

School Attended

  • Niagara County Community College
  • North Tonawanda High School

Job Titles Held:

  • Food Runner
  • To Go Specialist
  • Server
  • Hostess

Degrees

  • Associate of Arts
  • High School Diploma

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