Food Runner resume example

• Maintained speed of service for food orders while minimizing errors and complaints.
• Delivered correct food items to tables according to order documentation.
• Garnished dishes and quickly delivered items to customers, minimizing wait times.
• Answered questions from restaurant patrons regarding menu items.
• Organized and replenished supplies at food stations to optimize team performance.
• Assisted servers with table settings and beverage refills to support high-volume shifts.
• Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
• Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.

I started with the company as a Food Runner, within 6 months I was promoted to a Trainer and within a year I was promoted to a Team Lead. During my time with the company besides Food Running, I trained and worked as a Server, Bartender, Cashier and Stocker. As a Trainer and Team Lead I:

• Coached my team members in techniques necessary to complete tasks within their role.
• Trained new team members by communicating information on company procedures and safety requirements.
• Worked different stations to provide the best coverage and provide the best experience for the guest.
• Evaluated employee skills and knowledge regularly, by making sure team members completed the companies training programs.
• Counting and checking products, listing what products needed to be restocked and how much were needed.
• Entering end of day reports and entering tips that servers and bartenders claimed properly. Also properly entering tip outs for barbacks.
• When management was requested by guests or team members I responded first to the request. If the request required management I had to report to management.
• Supervised over the servers, bartenders, cashiers, food runners, stockers and barbacks and help out if help was needed.
• Responsible for our morning pre-shift meeting that was held for servers, making sure important information was relayed and sections were assigned.
• Tracked receipts, employee hours and inventory movements.

• Completed administrative tasks by performing business correspondence, transcription and data entry.
• Managed electronic and paper filing systems by updating paperwork, maintaining documents and accurately recording information.
• Conferred with customers by telephone, chat or email to provide information about how to improve their websites and social media.
• Analyzed and compiled data to prepare comprehensive reports for management.
• Managed filing system, entered data and completed other tasks.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Performed research to collect and record industry data.
• Created graphic designs for clients products for social media postings.
• Purchased accessories for photoshoots for clients products and at times taking photos for the products.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

• Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
• Provided positive first impressions to welcome existing, new and potential customers.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions regarding sizing, accessories and proper care for merchandise.
• Getting customers to sign up for our store credit card, I was within the top 5 Sales Associate with store credit card applications.