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Food Runner/Dishwasher/Cashier Resume Example

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FOOD RUNNER/DISHWASHER/CASHIER
Professional Summary
Organized, independent worker with strong time-management skills. Enthusiastic, resourceful team member who is able to establish priorities and meet challenges head-on.
Skills
  • Exceptional interpersonal communication
  • Effective leader
  • Staff training/development
  • Consistently meet goals
  • Efficient multi-tasker
  • Conflict resolution
  • Customer service-oriented
  • Deadline-oriented
  • Computer proficient
  • Quick learner
  • Service-oriented
  • Adaptability and responsiveness

  • CPR certified
  • Safe driver
  • Hard working and self-motivated
  • Team leader
  • Organized
Work History
Food Runner/Dishwasher/Cashier, 11/2012 to 01/2013
Newk's Express Café – Springfield, Missouri
  • Answered telephone calls and responded to inquiries.
  • Cleaned and organized eating, service, and kitchen areas
  • Cleaned and sterilized equipment and facilities
  • Filled beverage and ice dispensers
  • Greeted each customer with friendly eye contact
  • Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary
  • Performed all transactions in a cordial, efficient and professional manner
  • Placed clean dishes, utensils, and cooking equipment in storage areas
  • Placed food trays over food warmers for immediate service'
  • Prepared food items
  • Spoke with patrons to ensure satisfaction with food and service
  • Stocked service stations with items such as ice, napkins, and straws
  • Stocked, organized, and cleaned kitchens and cooking utensils
  • Stored food in designated containers and storage areas to prevent spoilage
  • Took food orders and relayed orders to kitchens or serving counters
  • Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
  • Wiped tables and seats with dampened cloths, and replaced dirty tablecloths
  • Managed guest checks, collected cash and processed credit cards
  • Presented menus to patrons and answered questions about menu items, making recommendations upon request
  • Provided excellent customer service
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Diligently informed kitchen staff of customer concerns, recook orders and dish availability.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Bussed tables, cleared, cleaned and set tables in a quiet and efficient manner.
  • Rectified guest complaints quickly and efficiently.
Assistant Manager, 09/2010 to 10/2012
The Branch Bistro and Catering – Springfield, Missouri
  • Answered telephone calls and responded to inquiries.
  • Assisted diners with obtaining food from buffet/serving table as needed.
  • Assisted in maintaining preparation and service areas in a sanitary condition
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning
  • Cleaned and organized eating, service, and kitchen areas
  • Cleaned and sterilized equipment and facilities 
  • Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
  • Supervised kitchen staff of 20 people and ensured proper event set-up, food preparation, kitchen clean-up and proper shut down.
  • Managed food delivery for 200+ guests for special events
  • Supported all kitchen operations when chef was absent.
  • Executed daily production lists and goals
  • Helped with preparation, set-up, and service for catering events
  • Performed all transactions in a cordial, efficient and professional manner
  • Performed other tasks as assigned by the sous chef or chef
  • Spoke with patrons to ensure satisfaction with food and service
  • Trained new employees
  • Directed activities of one or more workers who assisted in preparing and serving meals
  • Ensured food was stored and cooked at correct temperature
  • Maintained adequate supplies of items such as clean linens, silverware, glassware, dishes, and trays
  • Managed guest checks, collected cash and processed credit cards
  • Monitored food preparation and serving techniques to ensure that proper procedures were followed
  • Served ice water, coffee, rolls, and butter to patrons
  • Shopped for and ordered food and kitchen supplies and equipment
  • Consistently offered professional, friendly and engaging service.
  • Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
  • Routinely supported other areas of the restaurant as requested, including answering telephones and completing financial transactions for other staff members.
  • Set dining tables according to type of event and service standards.
  • Diligently informed kitchen staff of customer concerns, recook orders and dish availability.
  • Quickly recorded transactions in MICROS system to deliver prompt service.
  • Developed and maintained positive working relationships with others to reach business goals.
  • Demonstrated genuine hospitality while greeting and establishing rapport with guests.
  • Attended pre-shift meetings to prepare for large parties and reservations.
  • Verified amount of cash in the cash drawer against the day's receipts.
  • Rectified guest complaints quickly and efficiently.
  • Assisted in creating a bi-weekly work schedule for all serving and hosting employees.
  • Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
  • Organized special events in the restaurant, including receptions, promotions and corporate luncheons.
  • Correctly calculated inventory and ordered appropriate supplies.
  • Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime. 
  • Promoted the business through participation in and sponsorship of community events.
  • Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within the restaurant.
Education
Associate of Applied Science: Culinary Arts and Hospitality Management, 2011
Ozarks Technical Community College - Springfield, MO
GPA: GPA: 3.6 Cum Laude GPA: 3.6
 Graduated Cum Laude
Phi Theta Kappa Society Member
Spanish Club Member
Hospitality Association Member
Earned various certifications such as Hospitality Management and Supervision 
Skills
Cash Handling, Cash Register, Multi-tasking, Problem-solving, Supervision, type
Additional Information
  • Other Assets: Fast Learner Punctual Patient Open-minded Organized Reliable Self-motivator Team Player Follows Directions Well SCHOOL RELATED ACTIVITIES: Hospitality/Culinary Student Association Spanish Club Internship with Branch Bistro and Catering Foreign Language Club-Secretary Art Club FCCLA (Future Career and Community Leaders of America) SADD (Students Against Destructive Decisions) Production Journalism/Yearbook Choir Mentor of Kindergarten Class ACCOMPLISHMENTS: National Honor Society in High school Phi Theta Kappa Honor Society in College Big Brothers Big Sisters Volunteer September 2010 to Present Perfect Attendance Award PTO awards for being one of the top two students in two classes. A+ Certified College Prep Certified
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Resume Overview

Companies Worked For:

  • Newk's Express Café
  • The Branch Bistro and Catering

School Attended

  • Ozarks Technical Community College

Job Titles Held:

  • Food Runner/Dishwasher/Cashier
  • Assistant Manager

Degrees

  • Associate of Applied Science : Culinary Arts and Hospitality Management , 2011

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