LiveCareer-Resume

food runner resume example with 3+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Hardworking with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. Experienced with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Skills
  • Closing duties
  • Issue escalation
  • Table bussing
  • Dining room setup
  • Cleaning and sanitizing methods
  • Serving staff support
  • Menu inquiries
  • Table setup
  • Dining room organization
  • Guest service
  • Food running
  • Leadership
  • Microsoft Office
  • People skills
  • Organizational skills
  • Work ethic
  • Basic math
  • Food inspection
  • Food safety understanding
  • Quality control
  • Relationship management
  • Menu knowledge
  • White gClaire service
  • Dining crew workflow optimization
  • Check payment processing
  • Special dietary requirements
Experience
03/2021 to Current Food Runner Mgm Resorts | Houston, TX,
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Offered insight into menu items to answer customer questions.
  • Responded quickly to customer concerns and escalated major issues to management.
  • Assisted servers to optimize guest dining experience.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Memorized dining room floor plans and understood seat number system.
  • Monitored inventory to provide needed supplies to servers and bartenders.
  • Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
  • Managed final preparation of food and dishes, controlled and oversaw dishes before being served, reviewed and improved service processes and eliminated obstacles.
  • Interacted with wait staff, front-of-house team and management and culinary team, fulfilled special customer requests and met restaurant's exacting food and service standards.
  • Planned and managed customer orders, checked dishes before delivery for accuracy, presentation and temperature and coordinated delivery to tables in correct sequence.
  • Coordinated service for food runners and other kitchen staff.
  • Illustrated knowledge of menu and service offerings to educate guests.
  • Stocked condiments in cooler at proper temperature, set up and replenished buffet and maintained highest sanitary standards of food preparation, transport and serving.
  • Provided mentorship and guidance to new kitchen team members.
  • Confirmed guest satisfaction by monitoring company time and quality standards for each meal.
  • Adhered to corporate standards and policies in overseeing restaurant operations.
  • Assisted in maintaining security and safety in kitchen and requisitioned supplies, food and ingredients needed to produce menu options.
02/2020 to 05/2022 Crew Member Traditions Spirits | Denton, TX,
  • Wiped down tables and equipment, swept and refilled stock.
  • Kept restaurant lobby, front counter, drive-thru, kitchen and restrooms neat and clean throughout shift.
  • Packed fast food products in approved containers, cups and bags.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Drove team success by completing assigned task quickly and accurately.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Upheld high standards of productivity and quality in operations.
  • Organized and restocked supplies to support operations and team productivity.
  • Corrected unacceptable work or materials to prevent problems and keep operations on target.
  • Restocked supplies, removed trash and cleaned areas.
  • Answered customer questions and took orders.
  • Prepared products by adding tags and readying pallets for restocking.
  • Maintained order of customer and crew member work areas.
  • Assisted customers with product, promotion, and policy information.
  • Operated fryers and grills, assisted with putting orders together and bagged items for customers.
  • Processed payments and bagged items for customer check out.
03/2019 to 01/2020 Cashier Vail Resorts | Fairfield, PA,
  • Operated cash register, collected payments, and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inspected store products for damage and obtained item replacements for customers.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions, provided store information, and directed customers to designated store areas.
  • Processed refunds for worn, damaged, and broken merchandise.
  • Disseminated information to customers regarding account updates, new service additions, and promotional offers.
  • Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
  • Handled credit applications from customers, liaised with credit manager for approvals and account setup, and processed credit card payments.
  • Recommended complementary and discounted items to customers to increase sales.
  • Tracked company inventories, moved excess stock, and arranged products to improve sales.
Education and Training
Expected in 12/2020 to to High School Diploma | North Springs High School, Atlanta, GA GPA:
Expected in to to | Georgia State University, Atlanta, GA GPA:

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Resume Overview

School Attended

  • North Springs High School
  • Georgia State University

Job Titles Held:

  • Food Runner
  • Crew Member
  • Cashier

Degrees

  • High School Diploma

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