Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Hardworking and reliable CREW MEMBER with strong ability in CHASHIER WAITRESSING COCKTAIL WAITREES A and BUSY ENVIROMENT. Offering Highly organized, proactive and punctual with team-oriented.
Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.
Talented crew member and team leader offering 10 plus years of success in restaraunt buisness environments. Strategic thinker with fast paced environment and proficiency. Offers proven ability to build effective teams and be a great team member, Committed to identifying and leveraging opportunities for growth. Certified in aramark.
Skills
POS systems
Payment processing
Staff mentoring
Security monitoring
Credit and cash transactions
Loss prevention
Product recommendations
Cash counting machine operations
Cash management
Customer greeting
Experience
01/2000 to 03/2016
FOOD RUNNER _BANQUETSGILETTE STADIUM – City, STATE,
Worked with bar staff to obtain alcoholic beverages and refills for customers throughout restaurant.
Inventoried food supplies to determine needs and replenish stations.
Completed final preparations of dishes and quickly delivered items to customers.
Reset tables between guests, including refilling condiments and wiping down all surfaces.
Collected empty plates and glasses to minimize bussing requirements between customers.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
Delivered entrees to tables and made sure each guest received the correct menu items.
Cleaned tables and observed proper sanitizing techniques to prevent food borne illnesses.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Assisted servers with table settings and beverage refills during busy periods.
09/2008 to 09/2014
Cashier _waitress_hostessSalvatores Restaraunt – City, STATE,
Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Processed returned items in accordance with store policy.
Provided assistance with purchases, locating items and signing up for rewards programs.
Read weekly sales inserts and monitored price changes.
Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Processed customer payments quickly and returned exact change and receipts.
Welcomed customers, offering assistance to help find necessary store items.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
03/2014 to 08/2014
Cocktail WaitressWHISKEY PRIEST – City, STATE,
Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises or requested assistance from security.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Recommended and served alcoholic beverages to patrons during high-volume shifts.
Updated repeat customers on menu changes and updates to maintain quality service relationships.
Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Collected glassware from patrons and vacant tables.
Took drink orders from tables and bar area and relayed to bartenders.
Suggested cocktail choices based on customer preference, daily specials and inventory availability.
Checked order accuracy and food quality before delivering to customers.
Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
Prepared salads and appetizers to back up kitchen staff.
Cleaned and inspected food preparation areas for safe and sanitary food-handling practices.
Maintained tidiness and organization throughout bar area.
01/2006 to 03/2007
Waitress and Crew Member QUIET MAN PUB – City, STATE,
Supported office administrative needs with timely and knowledgeable clerical assistance to maximize team performance and efficiency.
Monitored business levels and realigned team positions to provide optimal coverage for customer demands.
Monitored optimal fishing locations to maximize catch results on each trip.
Reacted calmly and efficiently in emergency situations, closely following protocols and maintaining productivity.
Kept gear and equipment in good working order by conducting inspections and completing minor repairs.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Calculated charges, issued table checks and collected payments from customers.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Maximized beverage sales by suggesting appropriate food and drink pairings to suit unique customer preferences.
Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Answered phones politely and promptly, accurately recording and confirming reservations.
Assisted kitchen staff with food counts by determining number of items required for complete service.
Increased sales of key menu items through effective upselling.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Transported all dirty glassware and utensils from dining room to dishwashing area for proper cleaning.
Prepared and maintained buffet and salad bar by checking temperatures, restocking food and monitoring potential avenues of contamination.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Education and Training
Expected in 05/2005
High School Diploma: MONSIGNOR RYAN MEMORIAL - DORCHESTER MA, GPA:
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