Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Organized Sales Administrative Assistant offering excellent planning, problem-solving and communication skills. Supporting high-performance sales teams in identifying customer needs and delivering solutions. Strong verbal and written communication skills to document sales activities. sales associate with talent for fishing and proper tackle. Strong knowledge of baits, lures and tackles and prime fishing spots. Communicative and team-oriented with proficiency in POS software. Proven history of fostering friendly coworker envrionment to meet team, individual and management objectives.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
02/2020 to 06/2020Food Runner and Parking DirectorConn's, Inc. | Abilene, TX,
Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to Managers immediately.
Offered insight into menu items to answer customer questions.
Placed dishes, utensils and beverages on food trays for delivery to rooms, using recipts to confirm that individuals received ordered meals.
Provided outstanding customer service to every guest according to Drive in Guy's guidelines.
Relayed orders and special requests to cooks, monitoring finished dishes for accuracy with preferences.
Collected empty plates and glasses to minimize bussing requirements between customers.
Completed final preparations of dishes and quickly delivered items to customers.
Inventoried food supplies to determine needs and replenish stations.
Coached newly hired employees to train on restaurant's process flow and safety procedures, enabling workers to improve speed and accuracy.
Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
01/2018 to 12/2018Sales AssociateTractor Supply | Scottsville, KY,
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Sold various products by explaining unique features and educating customers on proper application.
Mentored team members in mastering sales techniques to consistently exceed objectives.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Processed orders through system and coordinated product deliveries.
Helped average of 20-50 customers per day by responding to inquiries and locating products.
Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Coached team members on security risks and loss prevention to aid in mitigating store theft.
Offered product and service consultations and employed upselling techniques.
Negotiated and closed deals with minimal oversight.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Recommended optimal merchandise based on customer needs and desires.
Stayed up to date on store promotions, payment policies and security practices.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Helped customers sign up for loyalty programs and submitted completed paperwork.
Recommended merchandise to customers based on needs and preferences.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Educated customers on product and service offerings.
03/2017 to 12/2017Assistant ManagerConn's, Inc. | Amarillo, TX,
Enforced company policies and procedures to strengthen operational standards across departments.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Directed and led employees, supervising activities to drive productivity and efficiency.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Supported sales management initiatives to optimize business development.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
Completed inventory audits to identify losses and project future demands.
01/2016 to 01/2017Sales AssociateMo Fishin' Bait And Tackle | City, STATE,
Kept apprised of emerging trends and provided informative customer service to assist in product selection.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Processed orders through system and coordinated product deliveries.
Offered product and service consultations and employed upselling techniques.
Negotiated and closed deals with minimal oversight.
Assisted customers by finding needed fishing equiptment items and checking inventory for items at other locations.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Recommended optimal merchandise based on customer needs and desires.
Stayed up to date on store promotions, payment policies and security practices.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended merchandise to customers based on needs and preferences.
Used POS register system to ring up customer purchases, process payments and issue receipts.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Educated customers on product and service offerings.
Education and Training
Expected in 05/2012High School Diploma | Pensacola Catholic High School, Pensacola, FL, GPA:
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