LiveCareer-Resume
JC J S S JS J S S JS J S S JS J S S JS J S S JS J S S JS
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Committed Food Runner with experience serving hot, delicious food while maintaining friendly atmosphere. Supported multiple FOH duties for optimal service to every guest. Ran food, seated customers and discussed menu options. Kept dining area clean with proactive attention to departing guests, empty plates and spills.

Skills
  • Order Management
  • Beverage Preparation
  • POS Systems
  • Teamwork and Collaboration
  • Table Reservations
  • Valid Driver's License
  • Turning Tables
  • Ticket Time Monitoring
  • Cleaning and Sanitizing
  • Effective Multitasking
  • Time Management
  • Food Preparation
  • Flexible Schedule
  • Food Delivery
  • Anticipating Customer Needs
  • PPE Compliance
  • Customer Service
  • Bussing Tables
  • Food Storage
  • Relationship Building
  • Conflict Resolution
  • Work Coordination
  • Menu Memorization
  • Employee Training
  • Customer Satisfaction Promotion
  • Flexible and Adaptable
  • Clear Communication
  • Beverage and Ice Dispenser Refilling
  • Decision Making
  • Food Service
  • Table Setting
  • Glass Polishing
  • Cross-Selling and Upselling
  • Beverage Making and Delivery
  • Team Leadership
  • Payment Processing
  • Safe Food Handling
  • Silverware and Glassware Restocking
  • Condiment Restocking
Experience
06/2021 to Current Food Runner Lupoli | Billerica, MA,
  • Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Offered insight into menu items to answer customer questions.
  • Responded quickly to customer concerns and escalated major issues to management.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Memorized dining room floor plans and understood seat number system.
  • Assisted servers to optimize guest dining experience.
  • Monitored inventory to provide needed supplies to servers and bartenders.
  • Orchestrated smooth and seamless workflow between kitchen and tables in fast-paced restaurant, resulting in quick delivery of proper orders with full customer satisfaction.
  • Managed final preparation of food and dishes, controlled and oversaw dishes before being served, reviewed and improved service processes and eliminated obstacles.
  • Interacted with wait staff, front-of-house team and management and culinary team, fulfilled special customer requests and met restaurant's exacting food and service standards.
  • Planned and managed customer orders, checked dishes before delivery for accuracy, presentation and temperature and coordinated delivery to tables in correct sequence.
  • Illustrated knowledge of menu and service offerings to educate guests.
  • Stocked condiments in cooler at proper temperature, set up and replenished buffet and maintained highest sanitary standards of food preparation, transport and serving.
  • Confirmed guest satisfaction by monitoring company time and quality standards for each meal.
to Cashier Cleveland Clinic | Louisville, OH,
  • Operated cash register, collected payments, and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Helped with purchases, locating items and signing up for rewards programs.
  • Inspected store products for damage and obtained item replacements for customers.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Answered customer questions, provided store information, and directed customers to designated store areas.
  • Processed refunds for worn, damaged, and broken merchandise.
  • Recommended complementary and discounted items to customers to increase sales.
  • Directed cleaning, trash removal, and sanitation procedures to keep aisles and register area organized.
  • Disseminated information to customers regarding account updates, new service additions, and promotional offers.
to Restaurant Busser Aimbridge Hospitality | San Antonio, TX,
  • Cleared, cleaned and sanitized booth and chair cushions and tables.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Maintained table setting by removing courses as completed and replenishing utensils.
  • Swept, mopped and removed debris from dining room floors.
  • Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
  • Served water, coffee and soft drinks and offered refills to promote excellent customer service.
  • Transported filled bus tubs to kitchen dishwashing area.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Organized bus cart and returned to side station after each use.
  • Washed dishes and disposed of trash in designated receptacles.
  • Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Greeted customers to seat patrons at tables according to availability and customer preferences.
  • Wiped down and cleaned chairs, booths and highchairs.
  • Observed tables to tend to guest needs and identify customer service opportunities.
  • Reset tables by wiping down surfaces, replacing condiments and arranging silverware and other items for expected guests.
  • Established methods for prompt dish collection and upkeep of healthy dining room.
  • Maintained adequate levels of linens, trays and silverware items for customers and performed washing and sanitation duties as needed.
  • Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.
Education and Training
Expected in to to High School Diploma | Venice Senior High School, Venice, FL GPA:
  • Completed professional development in engineering 1
  • Completed coursework in DIT, 2 years of ROTC, Spanish 1
  • Completed coursework in English 1,2,3 and algebra 1,2, geometry, envirmental-biology, world/U.S. history
Expected in to to | Suncoast Technical College, Sarasota, FL GPA:
  • Completed professional development in Module 1 Carpentry
  • Completed professional development in OSHA 10
  • Completed professional development in CPR First Aid
Languages
Spanish:
Limited
Negotiated:
Accomplishments
  • Promoted from host to food runner , in less than 2-months
  • Developed relationships with hundreds of new clients
  • Consistently maintained high customer satisfaction ratings.

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Venice Senior High School
  • Suncoast Technical College

Job Titles Held:

  • Food Runner
  • Cashier
  • Restaurant Busser

Degrees

  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: